Customer reviews from kitchenaid.com.au
KitchenAid - Fully Automatic Espresso Machine with 15 bars of pressure - Juniper
Average customer rating
3.7
(11 Reviews)
Rating breakdown 11 reviews
5 Stars
7
4 Stars
0
3 Stars
1
2 Stars
0
1 Star
3
73%of customers recommend this product.
(
8 out of
11)
Customer Reviews for KitchenAid - Fully Automatic Espresso Machine with 15 bars of pressure - Juniper
Customer Rating
1
Microwave finish
on May 18, 2026
Posted by: I want a hot latte
I was excited about everything this machine promised—beautiful design, automation, customization, and premium features. But for a machine at this price point, it’s hard to overlook the fact that milk drinks come out barely hot. The milk dispenser seems to cool the drink down, leaving lattes and cappuccinos lukewarm. A luxury espresso machine shouldn’t require a microwave finish. And Yes I have warmed my coffee cup etc etc
No, I would not recommend this to a friend.
Response from kitchenaid.com.auBy Customer Service, May 19, 2026
Thank you for sharing your experience, we’re sorry to hear the temperature of your milk drinks hasn’t met expectations.
When making a latte, the machine’s high‑temperature water setting is 96°C. The milk temperature is not adjustable and is designed to dispense frothed milk at 57°C, which is intentional to suit all milk types and prevent burning.
A factory‑set single latte uses 40 ml of coffee and 120 ml of milk. You can increase the overall drink temperature by adjusting the coffee‑to‑milk ratio in the latte settings, or by adding a little extra hot water after extraction. ☕🙌
When making a latte, the machine’s high‑temperature water setting is 96°C. The milk temperature is not adjustable and is designed to dispense frothed milk at 57°C, which is intentional to suit all milk types and prevent burning.
A factory‑set single latte uses 40 ml of coffee and 120 ml of milk. You can increase the overall drink temperature by adjusting the coffee‑to‑milk ratio in the latte settings, or by adding a little extra hot water after extraction. ☕🙌
Written by a customer while visiting kitchenaid.com.au
Customer Rating
5
Super morning coffee
on December 29, 2025
Posted by: Annie E
Gender:Female
[This review was collected as part of a promotion.] I bought this for myself, but can’t get near it when the family arrive. It is very easy to use and service.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com.au
Customer Rating
3
Coffee great but milk not so
on December 27, 2025
Posted by: Extra hot 2
Gender:Male
[This review was collected as part of a promotion.] After buying the machine and using it twice my wife and I decided that the coffee espresso tasted beautiful but after selecting hot on the automatic milk component the milk was not hot enough. I guess we were looking for an extra hot setting like we ask for in a cafe
I would recommend this to a friend!
Response from kitchenaid.com.auBy Customer Service, December 29, 2025
Thanks for the review. The optimal water temperature for brewing espresso ranges from 87–96°C, whereas the milk is frothed to 57°C so to not burn the different milk alternatives (e.g. oat, almond, soy and dairy).
If you like a hotter coffee, we recommend adjusting the water and milk levels along with warming your cup (just rest it on top of the machine) before brewing. You can adjust the temperature levels (Low-Medium-High) within this range, tuning the temperature approx. of +/- 2°C to 5°C. This can allow you to find and set the temperature exactly how you like it ☕
Here is a helpful video of getting started on your fully auto espresso machine - at about the 1 min mark it shows you how you can personalise your coffee:
https://www.youtube.com/watch?v=76qOB3NbDa4
If you like a hotter coffee, we recommend adjusting the water and milk levels along with warming your cup (just rest it on top of the machine) before brewing. You can adjust the temperature levels (Low-Medium-High) within this range, tuning the temperature approx. of +/- 2°C to 5°C. This can allow you to find and set the temperature exactly how you like it ☕
Here is a helpful video of getting started on your fully auto espresso machine - at about the 1 min mark it shows you how you can personalise your coffee:
https://www.youtube.com/watch?v=76qOB3NbDa4
Written by a customer while visiting kitchenaid.com.au
Customer Rating
5
The coffee machine of dreams
on October 1, 2025
Posted by: Alora
Gender:Female
[This review was collected as part of a promotion.] This coffee machine is amazing so easy to use, prompts when water needs filling or trays need emptying.
You can adjust the way your coffee is made and whether you prefer milk or coffee first.
We wasted money on another brand that was held at a high standard but the coffee was never nice from day one.
Kitchenaid has opened our our to barista coffee made at home
You can adjust the way your coffee is made and whether you prefer milk or coffee first.
We wasted money on another brand that was held at a high standard but the coffee was never nice from day one.
Kitchenaid has opened our our to barista coffee made at home
I would recommend this to a friend!
Response from kitchenaid.com.auBy Customer Service, November 11, 2025
It’s wonderful to hear how easy it’s been to use, with helpful prompts and customizable options to suit your taste. Knowing it’s brought true barista-style coffee into your home makes us smile. Wishing you countless smooth, satisfying sips! ☕✨
Written by a customer while visiting kitchenaid.com.au
Customer Rating
5
Excellent product
on July 25, 2025
Posted by: Cnic
Gender:Male
[This review was collected as part of a promotion.] So impressive, best thing ive bought for a while. Easy to use, and makes the greatest coffee.
I would recommend this to a friend!
Response from kitchenaid.com.auBy Customer Service, November 12, 2025
Thank you for your wonderful feedback! We’re thrilled to hear your machine is impressing you and making the greatest coffee with ease. Here’s to many more delicious cups ahead ☕✨
Written by a customer while visiting kitchenaid.com.au
Customer Rating
1
Great Coffee but machine fails
on May 21, 2025
Posted by: Miss Mandy
Gender:Female
We bought the KF7 coffee machine as a Christmas present for ourselves. We loved it. All the great things that we read about the KF7 were true and it met our expectations... until an issue arose with the coffee output.
The first machine we had failed in February after less than 2 months use. It was replaced under warranty. Great!!
However, the second (new) machine failed with the same issue within two weeks. The similar sounding popping noise appeared, and the majority of the water was passing out the side of the machine as steam instead of passing through the coffee grinds. We remained optimistic and sent the second machine to Kitchenaid for repair. We had thought, maybe there is a faulty part that could be repaired, and the machine would have a long life of wonderful coffee production. Upon its return from the repairer the second machine worked will for about 7 weeks.
Yesterday the second machine failed for the second time - that is three fails in three months. Currently my beloved preset coffee selection of a 55 ml expresso now produces about 15 ml of coffee in the bottom of the cup. Agggg!! After the third fail it is time for us to find a new coffee machine. Great coffee is wonderful, but reliability is a big deal too.
The first machine we had failed in February after less than 2 months use. It was replaced under warranty. Great!!
However, the second (new) machine failed with the same issue within two weeks. The similar sounding popping noise appeared, and the majority of the water was passing out the side of the machine as steam instead of passing through the coffee grinds. We remained optimistic and sent the second machine to Kitchenaid for repair. We had thought, maybe there is a faulty part that could be repaired, and the machine would have a long life of wonderful coffee production. Upon its return from the repairer the second machine worked will for about 7 weeks.
Yesterday the second machine failed for the second time - that is three fails in three months. Currently my beloved preset coffee selection of a 55 ml expresso now produces about 15 ml of coffee in the bottom of the cup. Agggg!! After the third fail it is time for us to find a new coffee machine. Great coffee is wonderful, but reliability is a big deal too.
No, I would not recommend this to a friend.
Response from kitchenaid.com.auBy Customer Service, August 13, 2025
We are sorry you have not had our beautiful KitchenAid experience. We are glad we were able to find a resolution for you :)
Written by a customer while visiting kitchenaid.com.au
Customer Rating
5
Wonderful Coffee Machine
on March 22, 2025
Posted by: Jewels
Gender:Female
[This review was collected as part of a promotion.] I cannot make one negative comment about this KF7 coffee machine. Have been using it for almost three months and it has never let me down. It's simple to set up. Love that I can pop in the decaf coffee and then quickly switch over to normal coffee so easily. Also given some very nice gifts such as coffee and glass cups
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com.au
Customer Rating
1
Worst coffee machine ever.
on March 14, 2025
Posted by: Anonymous88
Gender:Female
Coffee comes out watery and I purchase expensive beans. It does not make coffee it makes hot water. I regret purchasing.
No, I would not recommend this to a friend.
Response from kitchenaid.com.auBy Customer Service, August 15, 2025
We would love to help you getting delicious espresso from your machine! If you are able to call our team on 1800 990 990 we will be able to trouble-shoot this with you to see what might be happening. Alternatively, you can access a huge amount of tips including helpful videos on how to get the best out of your KF7 here:
https://kitchenaid.com.au/pages/welcome-to-your-kf7-coffee-machine
https://kitchenaid.com.au/pages/welcome-to-your-kf7-coffee-machine
Written by a customer while visiting kitchenaid.com.au