Customer reviews from Samsung US
Samsung - 42" Class S90H OLED 4K Glare-Free TV with SamsungVisionAI (2026)
Average customer rating
4.8
(183 Reviews)
Rating breakdown 183 reviews
5 Stars
161
4 Stars
18
3 Stars
2
2 Stars
0
1 Star
2
97%of customers recommend this product.
(
116 out of
119)
Customer Reviews for Samsung - 42" Class S90H OLED 4K Glare-Free TV with SamsungVisionAI (2026)
Customer Rating
4
Great TV, but...
on October 5, 2026
Posted by: Russ
[This review was collected as part of a promotion.] This television has the brightest, clearest, sharpest picture I have ever seen.
The downside is Samsung has crammed too much into the effort to make this "helpful". The "AI" interface is bloated and confusing. I turned off all of it that I could, but it still needlessly and constantly interrupted program viewing. The manual (which I had to download, 245 pages) was no help. I had to query the internet to figure out how to stop the interruptions. Once I figured out how to disable all the "help", this was a joy to watch, but the Home screen is still crowded and confusing.
The remote control is practically useless. The few buttons don't have labels, they have symbols, of which you have to guess the function. I bought a standard Samsung television remote control, which is much more useful.
The remote control is practically useless. The few buttons don't have labels, they have symbols, of which you have to guess the function. I bought a standard Samsung television remote control, which is much more useful.
Response from Samsung USBy Samsung Ambassador, October 6, 2026
Hi Russ,
Thank you for choosing Samsung's S90H TV and sharing your feedback. We appreciate your comments and will share them with the necessary teams.
It is good to know that the S90H is working out great for you overall, and if we can help in any way with the TV, please reach out to us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat, Closed Sun), or visit the ‘Support’ link on our website for Live Chat.
– Samsung Ambassador
Thank you for choosing Samsung's S90H TV and sharing your feedback. We appreciate your comments and will share them with the necessary teams.
It is good to know that the S90H is working out great for you overall, and if we can help in any way with the TV, please reach out to us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat, Closed Sun), or visit the ‘Support’ link on our website for Live Chat.
– Samsung Ambassador
Written by a customer while visiting Samsung US
Customer Rating
4
Complicated controls
on October 5, 2026
Posted by: Crockett
[This review was collected as part of a promotion.] The Picture is very good, the ease of setup was OK but the remote control is hard to master and the TV came with little in the form of user instructions for those who have never had a smart TV.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
3
Response from Samsung USBy Samsung Ambassador, October 6, 2026
Hi Crockett,
Thank you for choosing the S90H TV and we appreciate you sharing your user experience. To help you get the most from your TV, you can download the full e-Manual and more by visiting Samsung’s website then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your S90H TV model to view or download the available guides.
The e-Manual and Remote Control Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides
If you need additional help, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat, Closed Sun). LiveChat agents are also available through the ‘Support’ link on our website.
– Samsung Ambassador
Thank you for choosing the S90H TV and we appreciate you sharing your user experience. To help you get the most from your TV, you can download the full e-Manual and more by visiting Samsung’s website then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your S90H TV model to view or download the available guides.
The e-Manual and Remote Control Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides
If you need additional help, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat, Closed Sun). LiveChat agents are also available through the ‘Support’ link on our website.
– Samsung Ambassador
Written by a customer while visiting Samsung US
Customer Rating
3
3 out of 5 stars
on October 5, 2026
Posted by: Dissapointed
from Florida
[This review was collected as part of a promotion.] Not a very sharp picture. I HATE that you cannot control the volume to keep the level of output uniform as you transfer from show to commercial. I spend most of my tv time adjusting the volume - not happy.
No, I would not recommend this to a friend.
Features
2
Performance
3
Design
4
Value
1
Response from Samsung USBy Samsung Ambassador, October 5, 2026
Hi there,
Thank you for sharing your experience with picture quality and volume fluctuations on your S90H TV. We strive for an enjoyable time with your new TV, so we'd like to work with you to address this. To start with picture quality–
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Top directional button > Settings > Support > Software Update > Update Now
To explore picture mode options, navigate to: Home > Top directional button > Settings > All Settings > Picture > Picture Mode. Options include:
• Standard – Ideal for general viewing
• Dynamic – Brighter and more vibrant for well-lit spaces
• Eco – Optimized for energy efficiency
• Movie – Best for viewing in low light
• Filmmaker Mode – Preserves the content creator’s intent and disables motion smoothing for supported content
You can further customize your image by going to: Settings > All Settings > Picture > Expert Settings, where you can adjust Brightness, Contrast, Color Tone, Sharpness, Contrast Enhancer and more.
Based on what you shared regarding the volume, this is likely due to a setting you may have accidentally enabled.
Here are a few steps that may help resolve the issue:
1. Turn off the Sound Sensor: Use the button located beneath the Samsung logo on the bottom of the TV. With the TV powered on, press the button to the left to turn the sensor on or to the right to turn it off.
2. Disable AI Sound Features: Some AI functions automatically analyze and adjust sound, which may cause volume to fluctuate. To disable these: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode. You can turn off all AI functions at once or toggle each setting individually.
3. Check for Firmware Updates: Keeping your TV up to date may improve audio performance: Settings > Support > Software Update > Update Now
To help stabilize audio, please do enable Auto Volume, which automatically adjusts sound levels when switching inputs or channels: Settings > All Settings > Sound > Expert Settings > Auto Volume > On (please note: Auto Volume can be used with TV speakers only, not with connected audio devices)
If you'd like more assistance with picture adjustments or sound settings, Samsung Support is here to help at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat, Closed Sun). LiveChat and additional support resources are also available through the Support link on our website.
– Samsung Ambassador
Thank you for sharing your experience with picture quality and volume fluctuations on your S90H TV. We strive for an enjoyable time with your new TV, so we'd like to work with you to address this. To start with picture quality–
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Top directional button > Settings > Support > Software Update > Update Now
To explore picture mode options, navigate to: Home > Top directional button > Settings > All Settings > Picture > Picture Mode. Options include:
• Standard – Ideal for general viewing
• Dynamic – Brighter and more vibrant for well-lit spaces
• Eco – Optimized for energy efficiency
• Movie – Best for viewing in low light
• Filmmaker Mode – Preserves the content creator’s intent and disables motion smoothing for supported content
You can further customize your image by going to: Settings > All Settings > Picture > Expert Settings, where you can adjust Brightness, Contrast, Color Tone, Sharpness, Contrast Enhancer and more.
Based on what you shared regarding the volume, this is likely due to a setting you may have accidentally enabled.
Here are a few steps that may help resolve the issue:
1. Turn off the Sound Sensor: Use the button located beneath the Samsung logo on the bottom of the TV. With the TV powered on, press the button to the left to turn the sensor on or to the right to turn it off.
2. Disable AI Sound Features: Some AI functions automatically analyze and adjust sound, which may cause volume to fluctuate. To disable these: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode. You can turn off all AI functions at once or toggle each setting individually.
3. Check for Firmware Updates: Keeping your TV up to date may improve audio performance: Settings > Support > Software Update > Update Now
To help stabilize audio, please do enable Auto Volume, which automatically adjusts sound levels when switching inputs or channels: Settings > All Settings > Sound > Expert Settings > Auto Volume > On (please note: Auto Volume can be used with TV speakers only, not with connected audio devices)
If you'd like more assistance with picture adjustments or sound settings, Samsung Support is here to help at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat, Closed Sun). LiveChat and additional support resources are also available through the Support link on our website.
– Samsung Ambassador
Written by a customer while visiting Samsung US
Customer Rating
5
The antireflection really does work.
on October 5, 2026
Posted by: Jimbow
from Mount Joy Pa
[This review was collected as part of a promotion.] This is by far the best picture I have seen on any TV.
The contrast is amazing.
I would recommend this TV to anyone.
The contrast is amazing.
I would recommend this TV to anyone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Television review
on September 30, 2026
Posted by: Ken H
from Olney, Maryland
[This review was collected as part of a promotion.] Love the overall quality of my Samsung TV. The contrast and brightness is great. I would highly recommend this Samsung model.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
⭐️⭐️⭐️⭐️⭐️ Outstanding picture quality — huge upgr
on September 29, 2026
Posted by: Weezy
from Texas
[This review was collected as part of a promotion.] I’m extremely happy with this TV. The picture quality is outstanding, especially with 4K and HDR content. Colors are vibrant without looking unnatural, blacks are deep, and the detail and clarity are impressive. Movies and shows that are filmed well look absolutely incredible.
I’ve also been impressed with the AI picture mode. I’ve gone back and forth between different settings depending on what I’m watching, and the TV does a great job improving most content without making everything look overly processed.
One thing this TV has actually shown me is just how much the quality of the source matters. Good 4K content looks phenomenal, while poorly filmed or heavily compressed shows are much easier to notice now. That’s not a fault of the TV—it’s because the screen is good enough to expose the difference.
Overall, this has been a fantastic upgrade. Great brightness, excellent color, sharp detail, and an impressive picture with high-quality content. I would absolutely buy it again.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing tv with beautiful picture and glare free.
on September 28, 2026
Posted by: Tstreets1000
from Carrollton, Georgia
[This review was collected as part of a promotion.] The 77” Samsung S90H was a perfect upgrade over my 65” Samsung Q90T. I love the picture clarity, brightness and color volume. I’ve been wanting to try an OLED tv for years. Finally pulled the trigger and it has not disappointed. I have several windows in my living room and the glare reduction is perfect. I probably will upgrade all the TVs in my bedrooms with an OLED in the coming future.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Glare
on September 27, 2026
Posted by: Jijo Koshy
from NEW CITY, NY
[This review was collected as part of a promotion.] Brightness, contrast, glare screen, is good. Responsive to light reflections. And is uniform on all the corners of the screen
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US