Customer reviews from Samsung US
Samsung - 55 Class LS03H Series The Frame 4K UHD SamsungVision AI Smart Tizen TV (2026)
Average customer rating
4.9
(71 Reviews)
Rating breakdown 71 reviews
5 Stars
64
4 Stars
6
3 Stars
0
2 Stars
0
1 Star
1
96%of customers recommend this product.
(
47 out of
49)
Customer Reviews for Samsung - 55 Class LS03H Series The Frame 4K UHD SamsungVision AI Smart Tizen TV (2026)
Customer Rating
1
Overheating warning on a 2-month old Frame TV
on August 5, 2026
Posted by: RJL Stowe
from Stowe, VT
[This review was collected as part of a promotion.] Our 65" Frame TV was installed in June 2026. We have been getting warnings that the TV is overheating. This warning persists even when we extend the TV mount away from the wall.
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
5
Value
5
Response from Samsung USBy Samsung Specialist, August 5, 2026
Hello,
Thank you for reaching out regarding the temperature. It’s normal for the device to feel warm during use, but proper ventilation is essential to prevent overheating.
Please ensure that there is at least 4 inches of clearance around the TV on all sides - especially from walls, cabinet sides, or enclosed spaces. Insufficient airflow can lead to increased internal temperatures and may affect performance or longevity.
If you're concerned about the heat level or need help optimizing placement, feel free to contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat and additional support resources are also available through the Support link on our website.
~ Samsung Specialist
Thank you for reaching out regarding the temperature. It’s normal for the device to feel warm during use, but proper ventilation is essential to prevent overheating.
Please ensure that there is at least 4 inches of clearance around the TV on all sides - especially from walls, cabinet sides, or enclosed spaces. Insufficient airflow can lead to increased internal temperatures and may affect performance or longevity.
If you're concerned about the heat level or need help optimizing placement, feel free to contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat and additional support resources are also available through the Support link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Colors
on July 29, 2026
Posted by: Sillybillygoatè
[This review was collected as part of a promotion.] anyways great so vibrant it's unreal wish I could have got two of them
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
2
Written by a customer while visiting Samsung US
Customer Rating
5
TV for non-TV lovers
on July 27, 2026
Posted by: SoCalSteve
[This review was collected as part of a promotion.] If you are like us and television is not a staple in your house, then the Frame is a fantastic art piece that allows for occasional TV viewing at a fantastic quality.
Written by a customer while visiting Samsung US
Customer Rating
5
Great tv
on July 27, 2026
Posted by: Luv2shop
[This review was collected as part of a promotion.] Great tv! Works well and the color is great too. Glad we upgraded from our previous tv to this one.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Frame TV
on July 27, 2026
Posted by: Mszo
from Chicago, IL
[This review was collected as part of a promotion.] The Frame TV is exactly what we were looking for. The brightness of the screen is great. The responsiveness of the system is quick. In art mode, the picture is very convincing with good contrast and colors. The matte screen means we can see everything even with direct sunlight from adjacent windows in the middle of the day. The only negative so far is that the mounting template is poorly designed so it took a lot of measuring and double checking to make sure we got the TV mounted exactly where we want. Now that it's up, no complaints, only praise.
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on July 27, 2026
Posted by: Nana
[This review was collected as part of a promotion.] This is a great purchase, from the sizing to features
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome
on July 27, 2026
Posted by: Tina76
from Flat lick ky
[This review was collected as part of a promotion.] The best picture ever. Makes you feel like your there whatever ypur watching. Im in love. Highly recommended
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great features
on July 22, 2026
Posted by: LunaL
from Utah
[This review was collected as part of a promotion.] It’s great except tv doesn’t remember settings for art that I have set. Like to change the picture every 12 hours and when it should to go sleep. Also I cannot find the App Store/center
Features
4
Performance
5
Design
5
Value
5
Response from Samsung USBy Samsung Specialist, July 22, 2026
Hi LunaL,
Thank you for sharing your review. Please make sure you've enabled the settings below, as they will remain saved even after your TV is powered off.
Press the 123/Quick Settings button (located below the Power button on your remote), then navigate to All Settings > General & Privacy > Power and Energy Saving > Off Timer. From there, you can schedule the date(s) and time(s) you'd like your TV to power off automatically.
You can also search for apps directly from the Home screen. Press the Home button on your remote, then press the Up directional button (on the circular navigation pad) and navigate to the magnifying glass icon in the upper-left corner. From there, you can search for channels, programs, movies, and apps.
I hope these tips help. If you need additional support, Samsung is here to assist at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6 PM Sat – Sun), or reach us via text 24/7. You can also visit ‘Support’ on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Thank you for sharing your review. Please make sure you've enabled the settings below, as they will remain saved even after your TV is powered off.
Press the 123/Quick Settings button (located below the Power button on your remote), then navigate to All Settings > General & Privacy > Power and Energy Saving > Off Timer. From there, you can schedule the date(s) and time(s) you'd like your TV to power off automatically.
You can also search for apps directly from the Home screen. Press the Home button on your remote, then press the Up directional button (on the circular navigation pad) and navigate to the magnifying glass icon in the upper-left corner. From there, you can search for channels, programs, movies, and apps.
I hope these tips help. If you need additional support, Samsung is here to assist at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6 PM Sat – Sun), or reach us via text 24/7. You can also visit ‘Support’ on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Written by a customer while visiting Samsung US