This is our 2nd Frame. 1st one lasted 5+ years, then the motherboard developed a glitch where it would turn off, intermittently on its own. After extensive diagnosing, we determined that our surge protector did not prevent a power surge from damaging the unit. We had & have the 65” Frame. Very TV”s that size are more than 50% cheaper, but we made the conscious decision to stay with the 65”, but upgraded to the Neo Pro (non-glass museum quality glass. One of the best decisions we’ve made (regarding a TV). Curiously enough, the next best TV decision we’ve made is to invest in the custom bezel, truly makes this TV a work of art.
[This review was collected as part of a promotion.] I love my new Samsung frame TV. It is so thin (thinner than some of my actual art) that it will hang perfectly flush against the wall. The tv even comes with an easy to install wall mount. I’m just waiting for a friend to help me lift it up. I love being able to change the artwork on the tv to match the season and have it look so nice in the living room. The actual tv functionality is great too. Picture and sound are way better than I expected.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Guarantee you will love it
on July 2, 2026
Posted by: J2z123
Brightness and great picture High volume Great for family
[This review was collected as part of a promotion.] I absolutely love this TV. I honestly didn’t expect to be as impressed as I am, especially since our previous TV wasn’t that old. The difference in picture quality is shocking — this one is noticeably crisper, more vivid, and far more realistic. Colors pop without looking artificial, and the clarity makes everything from movies to everyday streaming feel upgraded.
Setup was incredibly simple. The overall setup process was straightforward and beginner‑friendly.
One of my favorite small touches is the remote. The fact that it can charge via solar or USB‑C is such a smart design choice. No more digging around for batteries or realizing the remote is dead at the worst possible time.
The photo frame feature is a fun bonus. While most of the built‑in artwork requires a subscription, we chose to display our own photos as the screensaver, and it looks fantastic — almost like having a digital picture frame built into the TV.
Overall, this TV exceeded my expectations in every way. It’s a noticeable upgrade, easy to use, and packed with thoughtful features that make everyday viewing better. I've included 3 photos of the stock screen savers/art work that is available for free.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Beautiful memories!
on June 29, 2026
Posted by: Rhon
[This review was collected as part of a promotion.] I love seeing my memories! It is so bright and beautiful!
[This review was collected as part of a promotion.] The inboxing and setup of this new TV went pretty well. The instructions were a little confusing but after getting it powered on it needed a software update. Once it updated it restarted itself and the picture was amazingly clear and lifelike. The frame itself is very thin and slightly flexible. Switching to Art mode was easy to do by pushing the power button once. It was really exciting to see the art options in such brilliant colors and crispness.