Customer reviews from Samsung US
Samsung - 55 Class LS03HW Series The Frame Pro 4K UHD SamsungVision AI Smart Tizen TV (2026)
Average customer rating
4.8
(175 Reviews)
Rating breakdown 175 reviews
5 Stars
154
4 Stars
14
3 Stars
4
2 Stars
1
1 Star
2
95%of customers recommend this product.
(
91 out of
96)
Customer Reviews for Samsung - 55 Class LS03HW Series The Frame Pro 4K UHD SamsungVision AI Smart Tizen TV (2026)
Customer Rating
3
For the price, not a great buy
on October 21, 2026
Posted by: Blue
[This review was collected as part of a promotion.] Painting party of the TV is great. App navigation mid at best. Filmmaker mode, which is the only way to get rid of the slick vision high refresh rate nobody wants, results in an extremely dark picture. Sound pairing with the sonos is laggy. Honestly, if we want to watch a movie, we do it on the Samsung I bought 15 years ago.
Response from Samsung USBy Samsung Specialist, October 21, 2026
Blue,
We appreciate your input on the picture quality of Samsung’s Frame Pro TV. You may have already explored some settings, but I wanted to offer the following adjustments in case they haven’t been tried yet:
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Top directional button > Settings > Support > Software Update > Update Now
Then, select a Picture Mode that best fits your environment: Home > Home > top directional key > Settings > All Settings > Picture > Picture Mode
1. Standard – Default mode for general viewing
2. Dynamic – Brighter and clearer in well-lit rooms
3. Eco – Optimized for energy saving
4. Movie – Best for watching in dark environments
5. Filmmaker Mode – Preserves content exactly as intended by creators
You can also enhance your experience by enabling AI Mode, which automatically adjusts picture and sound based on your surroundings and usage patterns: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode
Additionally, it sounds like you may have Picture Clarity Settings and/or Power and Energy Saving enabled.
If you're unsatisfied with the motion, we recommend disabling these: Settings > All Settings > Picture > Expert Settings > Picture Clarity Settings > disable.
Power and Energy Saving, which may cause your screen to look darker than normal, can be disabled under Settings > All Settings > General & Privacy > Power and Energy Saving. From there, you can turn off options such as Brightness Optimization, Energy Saving Solution, and Motion Lighting.
For the best sound device connection, we recommend connecting your Sonos device to the TV’s HDMI-eARC port using a compatible High-Speed HDMI cable with Ethernet. Once connected, navigate to Settings > All Settings > Sound > Expert Settings > HDMI-eARC Mode and select Auto. You may also want to check the Digital Output Audio Delay setting under Expert Settings to see if an adjustment helps improve audio synchronization.
I hope these suggestions help. If you have any other questions, feel free to call us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat), or reach us via text 24/7. You can also reach our LiveChat team by selecting the ‘Support’ link on our website.
~ Samsung Specialist
We appreciate your input on the picture quality of Samsung’s Frame Pro TV. You may have already explored some settings, but I wanted to offer the following adjustments in case they haven’t been tried yet:
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Top directional button > Settings > Support > Software Update > Update Now
Then, select a Picture Mode that best fits your environment: Home > Home > top directional key > Settings > All Settings > Picture > Picture Mode
1. Standard – Default mode for general viewing
2. Dynamic – Brighter and clearer in well-lit rooms
3. Eco – Optimized for energy saving
4. Movie – Best for watching in dark environments
5. Filmmaker Mode – Preserves content exactly as intended by creators
You can also enhance your experience by enabling AI Mode, which automatically adjusts picture and sound based on your surroundings and usage patterns: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode
Additionally, it sounds like you may have Picture Clarity Settings and/or Power and Energy Saving enabled.
If you're unsatisfied with the motion, we recommend disabling these: Settings > All Settings > Picture > Expert Settings > Picture Clarity Settings > disable.
Power and Energy Saving, which may cause your screen to look darker than normal, can be disabled under Settings > All Settings > General & Privacy > Power and Energy Saving. From there, you can turn off options such as Brightness Optimization, Energy Saving Solution, and Motion Lighting.
For the best sound device connection, we recommend connecting your Sonos device to the TV’s HDMI-eARC port using a compatible High-Speed HDMI cable with Ethernet. Once connected, navigate to Settings > All Settings > Sound > Expert Settings > HDMI-eARC Mode and select Auto. You may also want to check the Digital Output Audio Delay setting under Expert Settings to see if an adjustment helps improve audio synchronization.
I hope these suggestions help. If you have any other questions, feel free to call us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat), or reach us via text 24/7. You can also reach our LiveChat team by selecting the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Not just great for art
on October 20, 2026
Posted by: Rick
from West Windsor Township
[This review was collected as part of a promotion.] I really enjoy the Frame Pro. I was skeptical at first but the quality of the TV has been excellent. Not only for the art, but watching sports and movies as well. The matte finish comes in handy too as I have a bright sunny room and it cuts down on all the glare I used to have.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Terrific Anit-Glare Capability.
on October 20, 2026
Posted by: OrnEinn
[This review was collected as part of a promotion.] I purchased this set because I have a very bright lit living room. The glare of my previous sets required either curtains being closed or simply using the TV as a radio. This set does a terrific job in the Anti-glare category as regardless of how bright the room is, there is little to no glare on the set. An excellent value.
Written by a customer while visiting Samsung US
Customer Rating
3
Frame Pro
on October 20, 2026
Posted by: Martinski
from York, PA
[This review was collected as part of a promotion.] We love the framed pictures which work well with our newly remodeled family area. We were disappointed in the difficulty to load new(free) art, but are surviving with the varying art that is included. The fall display certainly matches the season well. Everything else is quality for a tv.
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
4
Value
2
Response from Samsung USBy Samsung Specialist, October 20, 2026
Martinski,
Thanks for your review. While The Frame Pro requires a subscription for full access to the Art Store, our 2026 model includes Art Streams, offering 20 hand-selected artworks that rotate monthly at no cost. The artwork cycles automatically, similar to a slideshow, and individual pieces cannot be manually selected.
If there’s anything we can assist with, please don’t hesitate to call us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat), or reach us via text anytime. You can also visit ‘Support’ on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Thanks for your review. While The Frame Pro requires a subscription for full access to the Art Store, our 2026 model includes Art Streams, offering 20 hand-selected artworks that rotate monthly at no cost. The artwork cycles automatically, similar to a slideshow, and individual pieces cannot be manually selected.
If there’s anything we can assist with, please don’t hesitate to call us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat), or reach us via text anytime. You can also visit ‘Support’ on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Great upgrade to the Frame Platform
on October 20, 2026
Posted by: khemist
[This review was collected as part of a promotion.] Excellent upgrade to the base frame unit. This is our second frame TV after enjoying the first we decided to upgrade to a cord free solution with increased specs. The color and contrast seem much improved over the 2024 model (which is still going strong in our spare room now). The wireless connectivity has worked well and there has been significant improvements in brightness and glare reduction in the past 2 years. Our family enjoys the random art streams which bring a great refresh to the room.
Written by a customer while visiting Samsung US
Customer Rating
5
Great features and easy viewing, perfect
on October 19, 2026
Posted by: Gutter05
from Los Angeles
[This review was collected as part of a promotion.] The TV appears to show great brightness and easy viewing for the eyes. It was especially well colored and seemed like it came in a great picture view. Yeah, for my viewing pleasure. The contract was great, and it was also in perfect viewing. And the glare was just right and perfect. The TV seemed to be good out of the box and easy to view without having to shut the menu or the settings. There was no need to refresh the T. V because it came in perfect viewing format thank you. Samsung, for the great TV you made. Thank you.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The best purchase in years
on October 14, 2026
Posted by: Maria918
from San Diego
[This review was collected as part of a promotion.] The Frame TV has been on my wish list since 2020. I spent the last few years saving up little by little, and when the Frame Pro came out recently, I knew it was the one I wanted. With its wireless One Connect box, better resolution, and easy-to-follow installation instructions, I’m much delighted with the product. I’m also impressed by how seamlessly Samsung’s smart products work together through the app. This is easily my best purchase in years. I’m excited to see what Samsung comes out with next; their products make my time at home more enjoyable and efficient.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent TV
on October 13, 2026
Posted by: Anonymous
from Nevada
[This review was collected as part of a promotion.] Easy set up. Great picture with excellent color and brightness. The contrast provides a vivid picture and superb black. We love its anti glare matt screen. We paired ours with a Samsung sound bar for a great sound experience. We love our Frame Pro and its overall look in our living area.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US