Customer reviews from Samsung US
Samsung - 55 Class LS03HW Series The Frame Pro 4K UHD SamsungVision AI Smart Tizen TV (2026)
Average customer rating
4.8
(175 Reviews)
Rating breakdown 175 reviews
5 Stars
154
4 Stars
14
3 Stars
4
2 Stars
1
1 Star
2
95%of customers recommend this product.
(
91 out of
96)
Customer Reviews for Samsung - 55 Class LS03HW Series The Frame Pro 4K UHD SamsungVision AI Smart Tizen TV (2026)
Customer Rating
5
Picture frame
on November 5, 2026
Posted by: Grandma
from Muskegon mi
[This review was collected as part of a promotion.] I love my new Samsung The frame pro TV,the color and contrast are amazing. There is no glare so the picture can be seen from every angle. I was unsure about purchasing a “frame” for the tv, but once I did I am glad I did, it really polishes the look of it being a picture.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Wonderful! Purchased 2nd tv for another room.
on November 5, 2026
Posted by: Yaya
from Houston
[This review was collected as part of a promotion.] I loved my first tv so much that I bought another one! The art adds to the decor of the rooms. The technology is amazing as well. Now I need to select the frame color…
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
The Pro Box Sucks
on November 5, 2026
Posted by: Larry
[This review was collected as part of a promotion.] The "pro" wireless box is a nightmare. If you have your system set up the way you like it, this will make it unusable and you will send it back. It is otherwise a beautiful screen. Artmode is pretty good, not perfect. I ordered the wired version after returning the pro
Response from Samsung USBy Samsung Specialist, November 6, 2026
Hello Larry,
Thank you for sharing your experience with Samsung’s Frame Pro TV and for letting us know what led you to switch to a different Samsung model. We appreciate your loyalty.
Your feedback on this model has been recorded and will be shared with our teams to help improve future products.
If you need assistance with setup, settings, or features on your new Samsung Frame TV, please don’t hesitate to reach out. We’re always happy to help at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat), or reach us via text anytime. You can also visit ‘Support’ on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Thank you for sharing your experience with Samsung’s Frame Pro TV and for letting us know what led you to switch to a different Samsung model. We appreciate your loyalty.
Your feedback on this model has been recorded and will be shared with our teams to help improve future products.
If you need assistance with setup, settings, or features on your new Samsung Frame TV, please don’t hesitate to reach out. We’re always happy to help at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat), or reach us via text anytime. You can also visit ‘Support’ on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing TV
on November 5, 2026
Posted by: Kevin G
from Alpine
[This review was collected as part of a promotion.] This TV is by far the best I have owned. The art feature is amazing and everybody comments on how nice the anti glare feature is. The modes it picks for shows and movies is very impressive and the TV requires no cables or connections to the TV itself with the control panel being separate. Really highly recommend this TV
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful art and exceptional tv picture
on November 5, 2026
Posted by: Love the frame tv
from Clearwater, Florida
[This review was collected as part of a promotion.] Brightness- This is the nicest tv we have ever owned. The frame with the art is beautiful. Also the tv picture itself is outstanding much better than I imagined.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Poor Picture Quality with Blurred Motion
on November 5, 2026
Posted by: HBJ2
from SC
[This review was collected as part of a promotion.] Colors are dull, not bright. When watching sports, uniform colors appear washed out and inaccurate. Tried multiple settings and resets to no avail.
The refresh is too slow. When watching live events the action is blurry and stuttered.
Contrast is ok but with the blurriness, it's not great
Would except some glare for a better overall viewing experience.
The wireless connection to the Samsung "box" with it right behind the tv has connection issues from time to time.
Overall poor experience. Would not recommend!
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
1
Value
1
Response from Samsung USBy Samsung Specialist, November 5, 2026
HBJ2,
We appreciate your input on the picture quality of Samsung’s Frame Pro TV. If the image isn’t meeting your expectations, there are several adjustments you can make to improve your viewing experience.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Top directional button > Settings > Support > Software Update > Update Now
Then, select a Picture Mode that best fits your environment: press the 123/Settings key on the remote > Picture Mode
1. AI Optimized – Intelligently adjusts settings to match your content and environment
2. AI Soccer Mode Pro – Automatically adjusts to help deliver clearer action
3. Dynamic – Brighter and more vibrant for well-lit spaces
4. Standard – Ideal for general viewing
5. Eco – Optimized for energy efficiency
6. Movie – Best for viewing in low light
7. Filmmaker Mode – Preserves the content creator’s intent and disables motion smoothing for supported content
If these adjustments don’t improve your picture quality, feel free to contact Samsung Customer Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat). You can also LiveChat with an agent or find helpful guides by visiting the ‘Support’ section of our website.
~ Samsung Specialist
We appreciate your input on the picture quality of Samsung’s Frame Pro TV. If the image isn’t meeting your expectations, there are several adjustments you can make to improve your viewing experience.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Top directional button > Settings > Support > Software Update > Update Now
Then, select a Picture Mode that best fits your environment: press the 123/Settings key on the remote > Picture Mode
1. AI Optimized – Intelligently adjusts settings to match your content and environment
2. AI Soccer Mode Pro – Automatically adjusts to help deliver clearer action
3. Dynamic – Brighter and more vibrant for well-lit spaces
4. Standard – Ideal for general viewing
5. Eco – Optimized for energy efficiency
6. Movie – Best for viewing in low light
7. Filmmaker Mode – Preserves the content creator’s intent and disables motion smoothing for supported content
If these adjustments don’t improve your picture quality, feel free to contact Samsung Customer Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat). You can also LiveChat with an agent or find helpful guides by visiting the ‘Support’ section of our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
4
Great Picture, Lousy Operating System
on November 5, 2026
Posted by: NthMonkey
from Wellfleet, MA
[This review was collected as part of a promotion.] The picture is great and I’m glad I made the purchase. Easy to upload art without subscribing to the overpriced service. But the operating system is horrible. Not only confusing, but forces unnecessary navigation (three clicks to get to where you select streaming services, one through a fricken advertisement) and the settings are quite confusing—and I work in technology. Samsung’s biggest problem is their operating system interface and that costs them a star.
I would recommend this to a friend!
Features
5
Performance
3
Design
4
Value
2
Written by a customer while visiting Samsung US
Customer Rating
5
Totally Blown Away
on November 5, 2026
Posted by: blr65
[This review was collected as part of a promotion.] WOW !!
I'll never go to movie theater again..this is SO MUCH better!
The brightness, color and contrast are perfect. No glare at all. Ultra smooth refresh. This paired up with my Hardin Kardin Stealth surround sound...perfection!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US