Customer reviews from Samsung US
Samsung - 65" Class R85H Series Micro RGB 4K UHD SamsungVisionAI Smart Tizen TV (2026)
Average customer rating
4.7
(71 Reviews)
Rating breakdown 71 reviews
5 Stars
59
4 Stars
7
3 Stars
3
2 Stars
0
1 Star
2
95%of customers recommend this product.
(
41 out of
43)
Customer Reviews for Samsung - 65" Class R85H Series Micro RGB 4K UHD SamsungVisionAI Smart Tizen TV (2026)
Customer Rating
3
Bug annoying
on August 5, 2026
Posted by: Cmc7
TV turns on and off randomly on its own. Cable company or geek squad unable to resolve
Response from Samsung USBy Samsung Specialist, August 5, 2026
Cmc7,
We’re sorry for the confusion – the feature you’re seeing is called Now Brief. It uses motion detection or voice commands to show useful info like the weather and connected device status when the TV screen is off. To turn it off, press the 123/Quick Settings button on your remote, go to Settings > All Settings > Advanced Features > Daily Board, then switch off any enabled options.
If you’d like further help with Daily Board, please reach out to Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or reach us via text anytime. You can also visit ‘Support’ on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
We’re sorry for the confusion – the feature you’re seeing is called Now Brief. It uses motion detection or voice commands to show useful info like the weather and connected device status when the TV screen is off. To turn it off, press the 123/Quick Settings button on your remote, go to Settings > All Settings > Advanced Features > Daily Board, then switch off any enabled options.
If you’d like further help with Daily Board, please reach out to Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or reach us via text anytime. You can also visit ‘Support’ on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
4
Simply beautiful!
on August 2, 2026
Posted by: Lovebug84
from Las Vegas,NV
[This review was collected as part of a promotion.] Better color, contrast, clarity! Very vibrant! Ai is really responsive! The glare is not noticeable if there is any! The colors are very beautiful and the brightness is perfect!
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV!
on August 1, 2026
Posted by: cedyced
from South Plainfield
[This review was collected as part of a promotion.] Great TV with update software/firmware. Great to watch sporting events and film productions. Glad I purchased the TV!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Inaccurate colors
on July 27, 2026
Posted by: Jskinvest
from Boston MA
[This review was collected as part of a promotion.] I am extremely disappointed with the color accuracy of my new Samsung TV. Despite my high expectations, the colors in "Normal" or "Native" mode are severely oversaturated; specifically, greens appear as a neon turquoise. While setting the color space to "Auto" offers an improvement, it results in a picture quality that looks identical to my two-year-old, significantly cheaper OLED TV.
Features
5
Performance
3
Design
5
Value
3
Response from Samsung USBy Samsung Specialist, July 27, 2026
Jskinvest,
We appreciate your input on the picture quality of Samsung’s R85H TV. You may have already explored some settings, but I wanted to offer the following in case they haven’t been tried yet:
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Top directional button > Settings > Support > Software Update > Update Now
Then, select a Picture Mode that best fits your environment: Home > Home > top directional key > Settings > All Settings > Picture > Picture Mode
1. Standard – Default mode for general viewing
2. Dynamic – Brighter and clearer in well-lit rooms
3. Eco – Optimized for energy saving
4. Movie – Best for watching in dark environments
5. Filmmaker Mode – Preserves content exactly as intended by creators
You can also enhance your experience by enabling AI Mode, which automatically adjusts picture and sound based on your surroundings and usage patterns: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode
If these adjustments don’t improve your picture quality, feel free to contact Samsung Customer Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). You can also LiveChat with an agent or find helpful guides by visiting the ‘Support’ section of our website.
~ Samsung Specialist
We appreciate your input on the picture quality of Samsung’s R85H TV. You may have already explored some settings, but I wanted to offer the following in case they haven’t been tried yet:
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Top directional button > Settings > Support > Software Update > Update Now
Then, select a Picture Mode that best fits your environment: Home > Home > top directional key > Settings > All Settings > Picture > Picture Mode
1. Standard – Default mode for general viewing
2. Dynamic – Brighter and clearer in well-lit rooms
3. Eco – Optimized for energy saving
4. Movie – Best for watching in dark environments
5. Filmmaker Mode – Preserves content exactly as intended by creators
You can also enhance your experience by enabling AI Mode, which automatically adjusts picture and sound based on your surroundings and usage patterns: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode
If these adjustments don’t improve your picture quality, feel free to contact Samsung Customer Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). You can also LiveChat with an agent or find helpful guides by visiting the ‘Support’ section of our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Great micro RGB TV
on July 27, 2026
Posted by: subzero56
from New York
[This review was collected as part of a promotion.] Very nice TV. The micro rgb is like an OLED tv in terms of color quality. Colors pop out.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on July 22, 2026
Posted by: BSCSTV
[This review was collected as part of a promotion.] All the topics above are Awesome!!! me and my wife really enjoy watching the new TV
Written by a customer while visiting Samsung US
Customer Rating
5
Incredible picture quality
on July 22, 2026
Posted by: Tony
from Danbury , CT
[This review was collected as part of a promotion.] I love the picture quality of this RGB TV from Samsung. The price is a bit on the high side but overall I am happy with it so far. The clarity and the brightness along with color contrast is really amazing
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Getting used to it
on July 20, 2026
Posted by: Hisprincess
from Glastonbury, CT
[This review was collected as part of a promotion.] It’s a little bit of an adjustment from my old Samsung tv. The setup was a little challenging for a 70 year old woman, but I eventually got it. I would have given 5 stars, but I was expecting the picture to pop a little more for the money I spent.
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
3
Response from Samsung USBy Samsung Specialist, July 21, 2026
Hello,
We appreciate your input on the picture quality of Samsung’s R85H TV. If the image isn’t meeting your expectations, there are several adjustments you can make to improve your viewing experience.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Top directional button > Settings > Support > Software Update > Update Now
Then, select a Picture Mode that best fits your environment: Home > Home > top directional key > Settings > All Settings > Picture > Picture Mode
1. Standard – Default mode for general viewing
2. Dynamic – Brighter and clearer in well-lit rooms
3. Eco – Optimized for energy saving
4. Movie – Best for watching in dark environments
5. Filmmaker Mode – Preserves content exactly as intended by creators
You can also enhance your experience by enabling AI Mode, which automatically adjusts picture and sound based on your surroundings and usage patterns: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode
If these adjustments don’t improve your picture quality, feel free to contact Samsung Customer Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). You can also LiveChat with an agent or find helpful guides by visiting the ‘Support’ section of our website.
~ Samsung Specialist
We appreciate your input on the picture quality of Samsung’s R85H TV. If the image isn’t meeting your expectations, there are several adjustments you can make to improve your viewing experience.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Top directional button > Settings > Support > Software Update > Update Now
Then, select a Picture Mode that best fits your environment: Home > Home > top directional key > Settings > All Settings > Picture > Picture Mode
1. Standard – Default mode for general viewing
2. Dynamic – Brighter and clearer in well-lit rooms
3. Eco – Optimized for energy saving
4. Movie – Best for watching in dark environments
5. Filmmaker Mode – Preserves content exactly as intended by creators
You can also enhance your experience by enabling AI Mode, which automatically adjusts picture and sound based on your surroundings and usage patterns: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode
If these adjustments don’t improve your picture quality, feel free to contact Samsung Customer Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). You can also LiveChat with an agent or find helpful guides by visiting the ‘Support’ section of our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US