Customer Reviews for Samsung - 65" Class R85H Series Micro RGB 4K UHD SamsungVisionAI Smart Tizen TV (2026)
Customer Rating
3
Should’ve bought another version.
on August 20, 2026
Posted by: Skip
from San Antonio, Texas
Not as good a picture as my other Samsung TVs. Not sure the mini pixel version is ready for prime time. Sorry I bought it. My older versions have a much crisper image true color.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
5
Value
5
Response from Samsung USBy Samsung Specialist, August 20, 2026
Skip,
We appreciate your input on the picture quality of Samsung’s R85H TV. If the image isn’t meeting your expectations, there are several adjustments you can make to improve your viewing experience.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Top directional button > Settings > Support > Software Update > Update Now
Then, select a Picture Mode that best fits your environment: Home > Home > top directional key > Settings > All Settings > Picture > Picture Mode 1. Standard – Default mode for general viewing 2. Dynamic – Brighter and clearer in well-lit rooms 3. Eco – Optimized for energy saving 4. Movie – Best for watching in dark environments 5. Filmmaker Mode – Preserves content exactly as intended by creators
You can also enhance your experience by enabling AI Mode, which automatically adjusts picture and sound based on your surroundings and usage patterns: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode
If these adjustments don’t improve your picture quality, feel free to contact Samsung Customer Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). You can also LiveChat with an agent or find helpful guides by visiting the ‘Support’ section of our website.
Superior color TV/Movie Experience with AI feature
on August 18, 2026
Posted by: DSSLSS
from Frisco, Texas
My wife and I recently purchased an RGB 65in TV, and I have to say that we are happy with our decision. The colors are bright and vibrant, especially the reds. I enjoy a lot of action pack movie's and my wife enjoys the reality shows. The RGB experience for both preferences hit the mark. We love the AI functionality built into the Samsung Platform including a surprise 1 year Perplexity subscription installed into the user interface. This is a nice upgrade from our older Samsung 1080 60in.
Having to have TV replaced after 2 1/2 weeks. One day it went dim and nothing fixed it.
Features
3
Performance
1
Design
3
Value
3
Response from Samsung USBy Samsung Specialist, August 5, 2026
Hi,
Thank you for sharing your experience, and we truly appreciate your patience as you await your service appointment. If you need any additional help after the service is completed, Samsung Support is here for you. You can always reach us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or reach us via text anytime. You can also visit ‘Support’ on our website for: • LiveChat with an agent • Manuals, Software, and Warranty Info • Creating a Service ticket