Customer reviews from Samsung US
Samsung - 85" Class R85H Series Micro RGB 4K UHD SamsungVisionAI Smart Tizen TV (2026)
Average customer rating
4.7
(101 Reviews)
Rating breakdown 101 reviews
5 Stars
83
4 Stars
11
3 Stars
4
2 Stars
0
1 Star
3
97%of customers recommend this product.
(
60 out of
62)
Customer Reviews for Samsung - 85" Class R85H Series Micro RGB 4K UHD SamsungVisionAI Smart Tizen TV (2026)
Customer Rating
5
Dedicated and Very Satisfied Samsung Customer
on September 20, 2026
Posted by: PCBmomma
from Panama City FL
[This review was collected as part of a promotion.] We are loving our new Samsung TV! The color, the way is automatically changes the brightness depending on the room lighting or glare from the bright Florida sun shining in the window is fantastic. The contrast in very sharp and clear. We loved our previous Samsung curved tv because it was easy to see at different angles/seating around the room. This new Samsung accomplishes that as well. Highly recommend!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great picture and poor sound.
on September 20, 2026
Posted by: James
from Hudson, Florida
[This review was collected as part of a promotion.] I have to say that the picture is amazing. I have an issue with the internal speakers. It is hard to understand speech. There is too much base and no way to adjust it except amplification which just makes the base louder and harder to understand.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Response from Samsung USBy Samsung Ambassador, September 22, 2026
Hi James,
Thank you for sharing your thoughts on the sound quality of your Samsung R85H TV. To help enhance this aspect of the system, we recommend enabling AI Mode, which uses intelligent analysis to adjust your settings in real time for a more personalized experience.
To enable or customize AI Mode: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode
Here’s a breakdown of available options for this situation:
Adaptive Sound Settings
• Active Voice Amplifier: Boosts dialogue when ambient noise increases.
• Adaptive Sound: Optimizes sound based on your space and the type of content.
• Adaptive Volume: Adjusts volume based on time of day and usage habits.
If you’d like additional help fine-tuning your picture or sound, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Ambassador
Thank you for sharing your thoughts on the sound quality of your Samsung R85H TV. To help enhance this aspect of the system, we recommend enabling AI Mode, which uses intelligent analysis to adjust your settings in real time for a more personalized experience.
To enable or customize AI Mode: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode
Here’s a breakdown of available options for this situation:
Adaptive Sound Settings
• Active Voice Amplifier: Boosts dialogue when ambient noise increases.
• Adaptive Sound: Optimizes sound based on your space and the type of content.
• Adaptive Volume: Adjusts volume based on time of day and usage habits.
If you’d like additional help fine-tuning your picture or sound, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Ambassador
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing picture!
on September 20, 2026
Posted by: Deb J
from Springfield, MO
[This review was collected as part of a promotion.] The picture on this TV is spectacular! So crisp, clear, and bright. Still learning some the features, but similar to other Samsung TVs we have, so the learning g curve won’t be too bad. Very happy with our choice.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
A noticeable upgrade from an already good TV
on September 20, 2026
Posted by: Kamran
from Baltimore, MD
[This review was collected as part of a promotion.] I upgraded from a Samsung 75-inch TV that was still working perfectly well, so this purchase wasn’t about replacing something that had problems. I wanted a noticeable improvement in the viewing experience, and this Samsung 85-inch Micro RGB delivered that.
Micro RGB picture made the difference for me. It’s so noticeable that I can appreciate while watching, and it matters when the TV you already owned gave you no reason to complain. This feels like a worthwhile upgrade.
Going from 75 to 85 inches adds to the experience, and together with the Micro RGB picture, it makes me glad I decided to upgrade.
Overall, I’m happy with the purchase. At least initially TV has lived up to what was advertised and based on my experience so far, I would happily recommend it.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Beware of defect.
on September 20, 2026
Posted by: Anonymous
from Georgia
[This review was collected as part of a promotion.] I bought the tv less than a month ago and it has already gone bad. The brightness went very dim and there is a bright red spot permanently on the tv.
Response from Samsung USBy Samsung Ambassador, September 21, 2026
Hey Bryant,
Thanks for sharing your experience with your Samsung R85H TV. If you notice flickering, dimness, or unexpected changes in screen brightness, we recommend disabling the following energy-saving features:
Settings > General & Privacy > Power and Energy Saving
• Brightness Optimization
• Motion Lighting
• Energy Saving Solution
You may also want to turn off Contrast Enhancer, which can cause brightness shifts during certain scenes: Settings > Picture > Expert Settings > Contrast Enhancer
Lastly, make sure your TV is running the latest firmware: Settings > Support > Software Update > Update Now. This will ensure the system is running the latest platform, addressing any common bugs.
If the issue persists, feel free to contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or reach us via text anytime. You can also visit ‘Support’ on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Ambassador
Thanks for sharing your experience with your Samsung R85H TV. If you notice flickering, dimness, or unexpected changes in screen brightness, we recommend disabling the following energy-saving features:
Settings > General & Privacy > Power and Energy Saving
• Brightness Optimization
• Motion Lighting
• Energy Saving Solution
You may also want to turn off Contrast Enhancer, which can cause brightness shifts during certain scenes: Settings > Picture > Expert Settings > Contrast Enhancer
Lastly, make sure your TV is running the latest firmware: Settings > Support > Software Update > Update Now. This will ensure the system is running the latest platform, addressing any common bugs.
If the issue persists, feel free to contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or reach us via text anytime. You can also visit ‘Support’ on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Ambassador
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Picture and Smooth Performance!
on September 17, 2026
Posted by: Sri Wagle
from Atlanta
[This review was collected as part of a promotion.] I’m very happy with this 85-inch Samsung TV. The picture is bright and sharp with excellent contrast and vibrant colors. The high refresh rate makes sports, movies, and fast-moving scenes look smooth and clear. The glare-free screen is also great for bright rooms. Excellent TV overall!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It has amazing features and is just a great device
on September 17, 2026
Posted by: Grayman2026
[This review was collected as part of a promotion.] The brightness is great, the Color on the screen is absolutely incredible and I love the contrast on it.
The glare actually is not very bad and its refresh is actually really good
The glare actually is not very bad and its refresh is actually really good
Written by a customer while visiting Samsung US
Customer Rating
4
Tv
on September 14, 2026
Posted by: Richard
[This review was collected as part of a promotion.] brightness is perfect the color is awesome Justice is right the glare no glare that's good contrast easy to controls all in all great produ ct!!!!
Written by a customer while visiting Samsung US