Customer reviews from Samsung US
Samsung - 85" Class M70H Series Mini LED 4K UHD SamsungVision AI Smart Tizen TV (2026)
Average customer rating
4.5
(190 Reviews)
Rating breakdown 190 reviews
5 Stars
135
4 Stars
36
3 Stars
9
2 Stars
6
1 Star
4
92%of customers recommend this product.
(
109 out of
119)
Customer Reviews for Samsung - 85" Class M70H Series Mini LED 4K UHD SamsungVision AI Smart Tizen TV (2026)
Customer Rating
5
Always a great viewing experience
on June 20, 2026
Posted by: Britt
from North Florida
Love the picture and quality of the tv. And the size is perfect for what I was looking for. Samsung has always had a quality Tv.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
This one is a lemon.
on June 20, 2026
Posted by: Nine
from Home
Tv went black screen after 3 days. I love this brand of tv, but I believe I just got a bad one.
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy Samsung Advisor, June 22, 2026
Hi Nine,
Thanks for reaching out about the intermittent black screen issue. If you're not using any external devices and the TV randomly cuts to black, it’s usually related to settings, signal, or internal software. Here are a few steps to help narrow it down and get things stable again.
1. Start with Power & Source Checks:
• Confirm the source: Even without external devices, it's worth confirming the TV is on the correct internal source (like TV/Live TV or a streaming app). Go to: Home > Left directional key > Connected Devices > Sources
• Power cycle the TV: Unplug the TV from the power outlet for at least 60 seconds, then plug it back in. This can help reset any temporary glitches.
• Check the power outlet: If you're using a power strip or surge protector, try plugging the TV directly into the wall to rule out inconsistent power delivery.
2. Update Your TV Software: Software updates often resolve bugs that can cause screen flickers or blackouts
• Make sure the TV has the latest firmware version installed: Home > Left directional key > Settings > Support > Software Update
3. Run Built-In Diagnostics
• Perform a Picture Test: Home > Left directional key > Settings > Support > Device Care > Self Diagnosis > Picture Test. This helps determine if the issue is hardware- or software-related.
• Run the HDMI Test (optional): Even without HDMI devices connected, this can help verify that internal ports are functioning properly: Home > Left directional key > Settings > Support > Device Care > Self Diagnosis > HDMI Test
4. Review Energy & Picture Settings
• Turn off Power Saving Mode or Eco Solution settings—they can dim or turn off the screen during periods of inactivity: Settings > All Settings > General & Privacy > Power & Energy Saving
• Turn off Auto Power Off (if enabled): Settings > All Settings > General & Privacy > System Manager > Auto Power Off
• Adjust Picture Mode settings: If the current mode is overly dynamic (like “Dynamic” or “Vivid”), try switching to “Standard” or “Movie” and observe if the screen behavior changes.
5. Factory Reset (if needed): If the problem persists after all checks, consider resetting the TV to default settings.
(Heads-up: this will erase your installed apps and personal settings.)
If none of these steps resolve the intermittent blackout, please reach out to Samsung Support for further troubleshooting or possible service options at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or reach us via text anytime. You can also visit ‘Support’ on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Thanks for reaching out about the intermittent black screen issue. If you're not using any external devices and the TV randomly cuts to black, it’s usually related to settings, signal, or internal software. Here are a few steps to help narrow it down and get things stable again.
1. Start with Power & Source Checks:
• Confirm the source: Even without external devices, it's worth confirming the TV is on the correct internal source (like TV/Live TV or a streaming app). Go to: Home > Left directional key > Connected Devices > Sources
• Power cycle the TV: Unplug the TV from the power outlet for at least 60 seconds, then plug it back in. This can help reset any temporary glitches.
• Check the power outlet: If you're using a power strip or surge protector, try plugging the TV directly into the wall to rule out inconsistent power delivery.
2. Update Your TV Software: Software updates often resolve bugs that can cause screen flickers or blackouts
• Make sure the TV has the latest firmware version installed: Home > Left directional key > Settings > Support > Software Update
3. Run Built-In Diagnostics
• Perform a Picture Test: Home > Left directional key > Settings > Support > Device Care > Self Diagnosis > Picture Test. This helps determine if the issue is hardware- or software-related.
• Run the HDMI Test (optional): Even without HDMI devices connected, this can help verify that internal ports are functioning properly: Home > Left directional key > Settings > Support > Device Care > Self Diagnosis > HDMI Test
4. Review Energy & Picture Settings
• Turn off Power Saving Mode or Eco Solution settings—they can dim or turn off the screen during periods of inactivity: Settings > All Settings > General & Privacy > Power & Energy Saving
• Turn off Auto Power Off (if enabled): Settings > All Settings > General & Privacy > System Manager > Auto Power Off
• Adjust Picture Mode settings: If the current mode is overly dynamic (like “Dynamic” or “Vivid”), try switching to “Standard” or “Movie” and observe if the screen behavior changes.
5. Factory Reset (if needed): If the problem persists after all checks, consider resetting the TV to default settings.
(Heads-up: this will erase your installed apps and personal settings.)
If none of these steps resolve the intermittent blackout, please reach out to Samsung Support for further troubleshooting or possible service options at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or reach us via text anytime. You can also visit ‘Support’ on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Great for gaming
on June 20, 2026
Posted by: Silentghost9961
This is a great tv. The mini led technology really makes a huge difference from the traditional lcd tvs. This has been great for gaming. Most other tvs have bad blur or lag when turning around while playing a game This tc has zero issues and tge cloorls really pop. The contrast is great too. No more washed out Grey's or black.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic TV
on June 21, 2026
Posted by: Katt
from Belmont, NC
I've purchased several Samsung tv's over the years and this has got to be one of the best. The picture quality is wonderful. Clear and bright, with very vivid color. There are no dark shadows or spots, just a great clear visual on every channel. I am super happy with tis Samsung model.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Appropriate given the cost margin
on June 28, 2026
Posted by: Redi
from Willow Grove, PA
Good Budget-friendly TV, big enough to enjoy some 4K content, and does bring me, a multi-samsung device buyer, coming back for more (i.e. upgrade). Obviously every price margin has its up bur also its downs. The lower RAM/Memory does make for a big of a laggy experience, but de-bloating the TV, such as removing extra software/apps that I do not use, seems to help. I just got this today, and will probably keep it. When more income or possibilities (cough* promotion cough*cough*) come along, I will consider getting an OLED instead. For now, this will do!
I would recommend this to a friend!
Features
4
Performance
2
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Picture!
on July 1, 2026
Posted by: Anonymous
from Houston TX
Great Clarity & Picture Contrast colors. Very Clear & Rich
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Visually stunning
on June 1, 2026
Posted by: Prophetx15
from INDIANA
[This review was collected as part of a promotion.] Wonderful imagery visible in even a well illuminated room. The 75" television has crisp clarity, vibrant imagery, excellent sound (especially when paired with the Samsung HW-B65OF 3.1 soundbar) and can easily be seen from multiple viewing angles in excellent resolution and contrast. Highly recommended.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best little tv
on June 2, 2026
Posted by: Jamie22
from Manchester, NH
[This review was collected as part of a promotion.] I love this TV, the color is amazing. The screen brightness amd clarity is better than my older 65 inch tv. The resolution is clear and contrast is perfect. I was worried about the mini led at first but glad I purchased the tv
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US