Customer reviews from Samsung US
Samsung - 48" Class S85H OLED 4K UHD SmartVision AI Smart Tizen TV (2026)
Average customer rating
4.9
(61 Reviews)
Rating breakdown 61 reviews
5 Stars
55
4 Stars
6
3 Stars
0
2 Stars
0
1 Star
0
100%of customers recommend this product.
(
40 out of
40)
Customer Reviews for Samsung - 48" Class S85H OLED 4K UHD SmartVision AI Smart Tizen TV (2026)
Customer Rating
5
BEST OLED & CONNECTIVITY EVER
on October 5, 2026
Posted by: SCHULTE87
from TEXAS
[This review was collected as part of a promotion.] The Oled is just amazing!!! We love that we can connect all of our devices in one app and control it that way. The picture is crisp and clear, not sure if I will ever own a different brand
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Okay TV
on October 5, 2026
Posted by: Golgal
from Tucson
[This review was collected as part of a promotion.] Screen resolution is not as good as previous Samsung TV (8K that died after 4 yrs) and has some glare issues, should have bought glare-free version. This model is okay but now trying to get it wall mounted.
Didn't connect free Music Studio 7, due to being required to use phone app, not the only one to watch TV in household.
Didn't connect free Music Studio 7, due to being required to use phone app, not the only one to watch TV in household.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Response from Samsung USBy Samsung Ambassador, October 6, 2026
Hi Golgal,
Thank you for choosing Samsung again and for sharing your feedback. We understand that it can be disappointing when a new TV doesn't meet our expectations.
We'd like to note that you are comparing two different TV technologies and pictures. While the S85H is a premium, OLED television, 8K TVs are inherently different. Since we strive to provide the best experience possible, we'd like to share some picture adjustments you can make that will hopefully improve your sentiments on your TV's image:
First, make sure your TV is up to date. Firmware updates often include picture quality enhancements. To check for the latest version, go to: Home > Top directional button > Settings > Support > Software Update > Update Now
Next, explore available Picture Modes under: Settings > All Settings > Picture > Picture Mode
Each mode is tailored to a different viewing style:
• Standard – Balanced settings for everyday use
• Dynamic – Brighter and sharper for brightly lit rooms
• Movie – Softer tones ideal for low-light viewing
• Eco – Reduces power consumption by adjusting brightness
• Filmmaker Mode – Preserves the creator’s original color, contrast, and motion settings
You can also customize the image further under: Settings > All Settings > Picture > Expert Settings, where you’ll find detailed controls for Brightness & Contrast, Color & Tint, Sharpness, and more.
If you’d like help fine-tuning your display or exploring these settings, please call Samsung Customer Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat, Closed Sun), or visit the ‘Support’ section on our website to LiveChat with an agent.
– Samsung Ambassador
Thank you for choosing Samsung again and for sharing your feedback. We understand that it can be disappointing when a new TV doesn't meet our expectations.
We'd like to note that you are comparing two different TV technologies and pictures. While the S85H is a premium, OLED television, 8K TVs are inherently different. Since we strive to provide the best experience possible, we'd like to share some picture adjustments you can make that will hopefully improve your sentiments on your TV's image:
First, make sure your TV is up to date. Firmware updates often include picture quality enhancements. To check for the latest version, go to: Home > Top directional button > Settings > Support > Software Update > Update Now
Next, explore available Picture Modes under: Settings > All Settings > Picture > Picture Mode
Each mode is tailored to a different viewing style:
• Standard – Balanced settings for everyday use
• Dynamic – Brighter and sharper for brightly lit rooms
• Movie – Softer tones ideal for low-light viewing
• Eco – Reduces power consumption by adjusting brightness
• Filmmaker Mode – Preserves the creator’s original color, contrast, and motion settings
You can also customize the image further under: Settings > All Settings > Picture > Expert Settings, where you’ll find detailed controls for Brightness & Contrast, Color & Tint, Sharpness, and more.
If you’d like help fine-tuning your display or exploring these settings, please call Samsung Customer Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat, Closed Sun), or visit the ‘Support’ section on our website to LiveChat with an agent.
– Samsung Ambassador
Written by a customer while visiting Samsung US
Customer Rating
5
Looks great
on September 23, 2026
Posted by: OledTvOwner
[This review was collected as part of a promotion.] Looks great. Better than qled. Better than uhd. Never spend 1400 on a tv. This is day one. We'll see!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I'll be honest...
on September 22, 2026
Posted by: Jake B
from Florida
Starting with the bad:
-Tizen OS is bloated with ads.... Terribly....
-Can lag sometimes when using other apps, then accessing settings
-OS can be inconvenient to use at times (lag, item locations, features, etc.)
-remote feels cheap, scratches easily
-Did i mention "too many ads" or no?
-way too much/over use of AI
-does not work too well with Miracast with Windows 11
-Tizen OS is bloated with ads.... Terribly....
-Can lag sometimes when using other apps, then accessing settings
-OS can be inconvenient to use at times (lag, item locations, features, etc.)
-remote feels cheap, scratches easily
-Did i mention "too many ads" or no?
-way too much/over use of AI
-does not work too well with Miracast with Windows 11
The good:
-Crisp image
-pixel refresh feature
-good brightness
-good range of apps
-lightweight
-good remote (usability, not quality)
-thin design
-Works well with other Samsung products (obviously)
-Pure blacks colors
-great features to tune in color to your liking
-set up features for apps are great
-Crisp image
-pixel refresh feature
-good brightness
-good range of apps
-lightweight
-good remote (usability, not quality)
-thin design
-Works well with other Samsung products (obviously)
-Pure blacks colors
-great features to tune in color to your liking
-set up features for apps are great
Features
4
Performance
4
Design
5
Value
4
Response from Samsung USBy Samsung Ambassador, September 23, 2026
Hi Jake B,
Thank you for sharing your thoughts on your Samsung S85H TV. Your feedback has been noted and will be shared with the appropriate teams. We'd like to touch on a couple points that we believe we can help with immediately.
With UI fluidity, for optimal performance, please ensure your TV is running the latest firmware. You can check this by going to: Home > top directional key > Settings > Support > Software Update
To further optimize performance, try running Device Care, which checks memory, clears unused cached data, and closes background apps: Home > top directional key > Settings > Support > Device Care > Start Device Care
If issues continue, please reach Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun).
LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Ambassador
Thank you for sharing your thoughts on your Samsung S85H TV. Your feedback has been noted and will be shared with the appropriate teams. We'd like to touch on a couple points that we believe we can help with immediately.
With UI fluidity, for optimal performance, please ensure your TV is running the latest firmware. You can check this by going to: Home > top directional key > Settings > Support > Software Update
To further optimize performance, try running Device Care, which checks memory, clears unused cached data, and closes background apps: Home > top directional key > Settings > Support > Device Care > Start Device Care
If issues continue, please reach Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun).
LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Ambassador
Written by a customer while visiting Samsung US
Customer Rating
5
The perfect tv
on September 21, 2026
Posted by: Aman
[This review was collected as part of a promotion.] I love this Samsung tv. I use it to watch soccer game and it feels like im in the soccer field. So vivid
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it
on September 21, 2026
Posted by: Anonymous
from DARBY
[This review was collected as part of a promotion.] Best tv experience I've ever had great sound quality in would recommend it to everyone who loves vivid color
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent picture
on September 21, 2026
Posted by: Trelpaul
[This review was collected as part of a promotion.] What an amazing picture. The price was about what we were looking around but the quality was extremely beautiful. The size of the picture was great and it was very easy to setup.
Written by a customer while visiting Samsung US
Customer Rating
5
Feature packed
on September 21, 2026
Posted by: J Riley
[This review was collected as part of a promotion.] Love the colors contrast size weight pull up all easily hooks up with my other components I think it's responsive I don't know much about upscaling but for the TV watching viewing experience I love it
Written by a customer while visiting Samsung US