samsteve,

Thank you for sharing your experience with HDMI connectivity on your QN70H TV. To help resolve the issue, please try the following steps:
1. Power off and disconnect all HDMI devices and cables connected to the TV.
2. Unplug the TV’s power cord from the wall outlet.
3. Press and hold the power button on the TV (not the remote) for at least 30 seconds to discharge residual power.
4. Reconnect the HDMI cables to their respective HDMI ports on the TV.
5. Plug the TV’s power cord back into the wall outlet and power the TV on.

Once reconnected, go to: Home > top directional key > Connected Devices > Connection Guide > Video Device > HDMI Troubleshooting. This tool will scan for HDMI connection issues and may help detect and resolve any problems automatically.

Please also ensure your TV is running the latest firmware, as updates may improve HDMI compatibility and stability. Go to: Settings > Support > Software Update > Update Now

When reconnecting your devices, make sure you are using a compatible HDMI cable. We recommend the following cable types for best performance:
• High Speed HDMI Cable
• High Speed HDMI Cable with Ethernet
• Premium High-Speed HDMI Cable
• Premium High-Speed HDMI Cable with Ethernet
• Ultra High-Speed HDMI Cable

Additional tips:
• Use an HDMI cable with a thickness of 0.66 inches (17 mm) or less.
• Use cables shorter than 10 feet (3 m) for optimal UHD performance.
• Non-certified or incompatible HDMI cables may result in no signal, a blank screen, or intermittent connections.

If the issue continues, please reach out to Samsung Customer Support at 1-800-SAMSUNG, (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat agents are also available via the ‘Support’ link on our website.

~ Samsung Specialist

Robert,

We're sorry for the confusion. Please note PBS Passport is housed within the PBS app which can be installed on your QN70H TV.

You can also customize your Home screens by installing, removing or adding your favorite apps to Apps Home and/or For You Home screen. Here's how:

Searching for & Installing Apps
1. From the Home screen, press up on the remote’s directional pad.
2. Navigate to and select Search.
3. Using the search bar, enter the content or app you’d like to find.
4. Navigate to and select the app you’d like to install, then select Install.

Note: Previously installed apps can be accessed on the Settings screen.

Adding & Managing Apps on Home Screen
1. Go to App Settings (these can be found at the bottom of the Apps screen) and select the app you want to move. The following options will be available:
a. Add to Home: Move the app to your desired location on the Home screen.
b. Delete: Delete app.
c. Lock/Unlock: Lock the app with a PIN so only you can use it. When the app is selected again, you will be prompted to enter the PIN to unlock it.
d. Reinstall: Reinstall the app.
e. View Details: View the app’s information and details.

If you need more help with app management, please don’t hesitate to reach Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or reach us via text anytime. You can also visit ‘Support’ on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Specialist