Customer reviews from Kitchen Aid
KitchenAid - Fully Automatic Espresso Machine with 15 bars of pressure - Cast Iron Black
Average customer rating
4.4
(59 Reviews)
Rating breakdown 59 reviews
5 Stars
41
4 Stars
8
3 Stars
5
2 Stars
2
1 Star
3
86%of customers recommend this product.
(
36 out of
42)
Customer Reviews for KitchenAid - Fully Automatic Espresso Machine with 15 bars of pressure - Cast Iron Black
Customer Rating
4
Step up from our Jura
on January 10, 2026
Posted by: Brian78
from Austin, Texas
The coffee is good, better than our previous machine, a Jura, although now i wonder if that one wasn't using enough coffee. There are some issues with the usability, like why are the profile names all in small light grey text, so hard to read first thing in the morning? And how do you reset just one of the default drinks back to factory settings if someone's changed something? A few times now when we've pulled the tray out to empty it, there's been water underneath, which we end up dragging onto the floor by pulling out the tray, making a mess. Not sure why. Also while most of the tray is easy to clean, the part that sits under the cups has some tight corners that are a pain to clean well.
I would recommend this to a friend!
Response from Kitchen AidBy KitchenAid Small Appliance, January 12, 2026
Dear Brian78,
Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Fully Automatic Espresso Machine. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID #375794799 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Fully Automatic Espresso Machine. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID #375794799 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
3
Easy to use, Reliability still undecided
on January 10, 2026
Posted by: LDKL
I am glad I did not pay full price. The machine is ok. The system is used about 4 times da day, mainly for straight coffee. I just installed a second water filter. This seems extremely odd considering the system is not used anymore than my old Keurig. Coffee temperatures should be increased for all drink options.I have it set to the hottest temp and it is simply ok. I like the inclusiveness of the system but wish the milk container was not an additional unit.
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Perfect purchase
on January 7, 2026
Posted by: T&G
We extensively researched, fully automatic, espresso machines and are extremely pleased with our purchase. The quality of the build and operation of the espresso machine is first class. The user interface is intuitive including the cleaning.
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Does Great Job & almost totally cleans itself.
on January 2, 2026
Posted by: Jay's Fix
Actually this Automatic Espresso Machine is a replacement for one that I had for almost 10 months old when it started leaking water. KitcchenAid cheerfully replaced it. Thank You So Much
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Just buy it!
on December 30, 2025
Posted by: anpdmd
from Lewes, DE
I look forward to morning lattes every day! This machine is consistent, easy to use, and easy to clean. I've never had a fully automatic espresso machine before and I don't know why I waited so long. It's definitely a splurge worth buying!
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
5
If like plant-based milk, this is for you!
on December 30, 2025
Posted by: cisco991
Great espresso machine so far. I prefer oatmilk, so I bought it specifically because it has this option. Make sure you buy Barista milk if you want to work it properly; I'm not sure about cow milk. Very easy to maintain and clean; KitchenAid did an excellent job.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
5
A triumph of design
on August 5, 2025
Posted by: lilla-victoria
Among other things, we are writers and do web design and other creative projects. We bought this for the office and find it a triumph of design, engineering, and intuitive user experience. For anyone who loves the ritual of espresso but not the relentless upkeep that comes with most machines, we have found this one to be a revelation.
There are 12 drink choices to choose from and each can be fully personalized and saved under one’s own profile.
First, we appreciate the self-cleaning feature, which is a great innovation. It doesn’t just help—it overrides human laziness. This machine anticipates the very human tendency to skip cleaning “just this once” (which turns into a week), and automates it away. The result: a clean machine, all without relying on our memory, mood, or motivation. It’s like having a butler built into your espresso station, rather than being a slave to complex cleaning routines.
The generous water tank is another masterstroke. Easy to access, it holds more than enough for multiple rounds of espresso, cappuccino, and lattes without constant refilling, as well as the water required for cleaning. We use a 1.5 pint glass Voss bottle filled with water next to our machine for ease of filling
In our office, we love the aesthetics. The machine walks the fine line between retro and modern, and does it beautifully. The curves nod to vintage appliances, while the controls and digital precision is firmly 21st century.
But beyond the looks, this is a machine loaded with well-thought-out features: dual boilers for simultaneous brewing and steaming, precise temperature control, intuitive interface, and sturdy portafilters that feel like professional gear. You get café-level performance, but with a surprising amount of ease.
What truly stands out, though, is the intelligence of the design. Everything has a purpose. Nothing feels extraneous. This is engineering that understands not only how espresso works—but how people work. That’s important in our office - the machine automatically makes sure it stays clean, makes it simple, and displays the easy preparation steps on the screen.
We love the many different drinks this machine crafts and the ability to modify our drink preferences down to the last detail. The machine even has rear wheels for ease when moving it. We wanted a machine that would work with us—not against us (i.e., complicated cleaning). For our office (and I am planning one for my home) this machine is worth the investment.
There are 12 drink choices to choose from and each can be fully personalized and saved under one’s own profile.
First, we appreciate the self-cleaning feature, which is a great innovation. It doesn’t just help—it overrides human laziness. This machine anticipates the very human tendency to skip cleaning “just this once” (which turns into a week), and automates it away. The result: a clean machine, all without relying on our memory, mood, or motivation. It’s like having a butler built into your espresso station, rather than being a slave to complex cleaning routines.
The generous water tank is another masterstroke. Easy to access, it holds more than enough for multiple rounds of espresso, cappuccino, and lattes without constant refilling, as well as the water required for cleaning. We use a 1.5 pint glass Voss bottle filled with water next to our machine for ease of filling
In our office, we love the aesthetics. The machine walks the fine line between retro and modern, and does it beautifully. The curves nod to vintage appliances, while the controls and digital precision is firmly 21st century.
But beyond the looks, this is a machine loaded with well-thought-out features: dual boilers for simultaneous brewing and steaming, precise temperature control, intuitive interface, and sturdy portafilters that feel like professional gear. You get café-level performance, but with a surprising amount of ease.
What truly stands out, though, is the intelligence of the design. Everything has a purpose. Nothing feels extraneous. This is engineering that understands not only how espresso works—but how people work. That’s important in our office - the machine automatically makes sure it stays clean, makes it simple, and displays the easy preparation steps on the screen.
We love the many different drinks this machine crafts and the ability to modify our drink preferences down to the last detail. The machine even has rear wheels for ease when moving it. We wanted a machine that would work with us—not against us (i.e., complicated cleaning). For our office (and I am planning one for my home) this machine is worth the investment.
Written by a customer while visiting Kitchen Aid
Customer Rating
5
A must have!!
on June 10, 2025
Posted by: Crystal8908
from Michigan
[This review was collected as part of a promotion.] Love love love everything about this machine!!! So happy with my purchase!!!
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid