Customer reviews from Kitchen Aid
KitchenAid - Fully Automatic Espresso Machine with 15 bars of pressure - Brushed Stainless Steel
Average customer rating
4.7
(131 Reviews)
Rating breakdown 131 reviews
5 Stars
112
4 Stars
11
3 Stars
2
2 Stars
3
1 Star
3
90%of customers recommend this product.
(
28 out of
31)
Customer Reviews for KitchenAid - Fully Automatic Espresso Machine with 15 bars of pressure - Brushed Stainless Steel
Customer Rating
5
So easy to use!
on March 17, 2024
Posted by: sarahcct94
[This review was collected as part of a promotion.] I received this to review and I’m obsessed!! I love my espresso and this takes it to a whole new level! It’s so easy to use and my espresso tastes soooo good!! I’m saving so much money by using this espresso machine! And I can easily customize my drinks which I love!
Written by a customer while visiting influenster.com
Customer Rating
2
BEWARE - YOU CANNOT RETURN FOR REFUND
on March 13, 2025
Posted by: Kylie.JM
My bad for not reading the return policy better, but you can't simply return this for a refund if you use it at all. Which is crazy, considering how would you know you'd want to return it if you don't try it first?
Milk drinks don't come out hot. And the latte setting doesn't have any foam at all. If you want to pay this money for a machine and have to either heat your milk prior or heat your finished drink, then you would be fine with this machine. Customer service told me it's designed to only be 120-125 degrees for milk drinks, which isn't hot at all? Very strange. It's also bitter shots no matter how I change the grind settings/strength. You have to hit a button 5 times to walk you through cleaning the milk unit, every time you use it. It's also not designed to have software updates, so what you have is what you get forever (vs other machines).
The latter of those are small inconveniences, which I'd happily deal with and get used to if the drinks were hot enough. I just don't see the point in paying this much for a machine that still requires me to heat up my drink manually when it's done. Other reviews state this as well, so do your research before buying.
Milk drinks don't come out hot. And the latte setting doesn't have any foam at all. If you want to pay this money for a machine and have to either heat your milk prior or heat your finished drink, then you would be fine with this machine. Customer service told me it's designed to only be 120-125 degrees for milk drinks, which isn't hot at all? Very strange. It's also bitter shots no matter how I change the grind settings/strength. You have to hit a button 5 times to walk you through cleaning the milk unit, every time you use it. It's also not designed to have software updates, so what you have is what you get forever (vs other machines).
The latter of those are small inconveniences, which I'd happily deal with and get used to if the drinks were hot enough. I just don't see the point in paying this much for a machine that still requires me to heat up my drink manually when it's done. Other reviews state this as well, so do your research before buying.
No, I would not recommend this to a friend.
Response from Kitchen AidBy KA Review Team, March 14, 2025
Dear Kylie.JM,
Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Fully Automatic Espresso Machine. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 289143038 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Fully Automatic Espresso Machine. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 289143038 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Love this !!!!!
on March 15, 2024
Posted by: jessicaw223
[This review was collected as part of a promotion.] Amazing I am so thankful to be able to try this love all the different options it has super easy to use can build your own based off of what it says or can customize yourself my latte came out so delicious like I got it from the coffee shop the clean up process is super easy as well holds a lot of water so so so happy
Written by a customer while visiting influenster.com
Customer Rating
5
Morning Coffee Game Changer!
on March 13, 2024
Posted by: kelseyc41
[This review was collected as part of a promotion.] I absolutely love this espresso machine! It's fully automatic and might I say beautiful! 😍 The customization options are endless and the flavor of the coffee is about the best I've had within the United States. It's super easy to clean and put together. It's a great product and I love having it in my collection. Absolutely worth it!
Written by a customer while visiting influenster.com
Customer Rating
5
So much more than just an espresso machine!
on March 13, 2024
Posted by: feliciab52
[This review was collected as part of a promotion.] We received the Kitchenaid espresso maker and I love it! The steps are easy to follow, the clean up is so easy, and the coffee options are fabulous! I love that you can choose to make 1 cup or 2, and save your brewing choices as you go. You can use beans or grinds and choose the strength you want. So many options to choose from. We made cappuccino and it was delicious. We tried regular brewed coffee and espresso too. So excited to set up a coffee bar at home with this sleek design.
Written by a customer while visiting influenster.com
Customer Rating
4
Nice machine!
on March 22, 2024
Posted by: chelseah16
[This review was collected as part of a promotion.] There is definitely a learning curve here if you aren’t an espresso/coffee connoisseur! the machine is super easy to use and understand because everything you need to do is on the screen (even cleaning it). The only things I would improve are the instructions on the actual espresso beans/hopper. It seems idiot proof, but for someone like me I was a bit lost on the difference between espresso and coffee and how to use them. Also, you have to constantly have a cup or something under the spout because it turns off automatically and rinses itself every time it turns on/off.
Overall, we really like the machine and it’s fun to make fancy coffee drinks 🤗
Overall, we really like the machine and it’s fun to make fancy coffee drinks 🤗
Written by a customer while visiting influenster.com
Customer Rating
5
Wow! Just wow!
on March 14, 2024
Posted by: samshrew
[This review was collected as part of a promotion.] I received this in exchange for my honest review of the product, I was really excited to get this but also a little intimidated since ive never used an espresso machine before, the box it came in was HUGE! The machine itself is pretty big and heavy also. But this is the coolest coffee machine ive ever used! You can customize and change how much coffee or milk you want in certain drinks, change the strength of the coffee and even the temperature! Ans then you can add certain drinks to your own profile on the machine! You can use pre ground beans or whole coffee beans, I bought a bag of whole coffee beans to use with it and Its delicious! The machine also cleans itself and rinses itself out after each use! And after you use the milk frother you disconnect the tube and connect it to the machine itself and it even rinses out the tube for you!!! Pretty amazing. Thank you Influenster & KitchenAid for allowing me to test out this product! Im in love! 🤩
Written by a customer while visiting influenster.com
Customer Rating
5
Delicious and convenient
on March 14, 2024
Posted by: carriec47
[This review was collected as part of a promotion.] This machine has replaced my daily Starbucks habit! The espresso tastes much better than Starbucks in my opinion, and the machine is so easy to use. Just push a button, and you have coffee. I love that it includes a container for milk and has a built in frother. I can make so many different drinks with it in addition to espresso, like hot lattes, iced lattes, iced shaken espresso, or I can even just get hot water for tea! I like that you can customize the grind and amount of water to get the perfect espresso every time. I was also impressed with the quality of the machine. All of the parts feel high quality and fit together well, which makes refilling the water tank and bean hopper nice and easy. Cleaning is quick and simple. I also appreciate that it’s pretty quiet for an espresso machine. All in all, this machine has drastically improved my morning routine, and I will continue to use it every day!
Written by a customer while visiting influenster.com