Customer reviews from Kitchen Aid
KitchenAid - Fully Automatic Espresso Machine with 15 bars of pressure - Brushed Stainless Steel
Average customer rating
4.7
(131 Reviews)
Rating breakdown 131 reviews
5 Stars
112
4 Stars
11
3 Stars
2
2 Stars
3
1 Star
3
90%of customers recommend this product.
(
28 out of
31)
Customer Reviews for KitchenAid - Fully Automatic Espresso Machine with 15 bars of pressure - Brushed Stainless Steel
Customer Rating
4
Delicious cup of coffee, cappuccino is a bit flat
on May 3, 2025
Posted by: CaffeineQueen
from Michigan
[This review was collected as part of a promotion.] Works perfectly, makes an amazing cup of coffee and other drinks. Only downside is the frothed milk drink options aren't very foamy.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
2
Concerned about reliability
on December 30, 2025
Posted by: Robert
Concerned with reliability. I bought this at the end of November. I have receiving it. I discovered a leak. It was determined that it could potentially be a bad valve so it was replaced. After installing the replacement, I immediately got an error message indicating an issue with the milk valve after initially turning it on. As instructed, I reset the machine three separate times and it finally went away. The same error message showed up about 10 days later. My third machine is on its way whenever it gets into stock. I love the feature set of the machine, but I am concerned about its reliability.
No, I would not recommend this to a friend.
Response from Kitchen AidBy KA Reviews, KitchenAid, January 2, 2026
Dear Robert,
Thank you for your feedback! We see that you’ve already been in touch with our customer service team. Let us know if there’s anything else we can help with.
Thank you.
Review Team
Thank you for your feedback! We see that you’ve already been in touch with our customer service team. Let us know if there’s anything else we can help with.
Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
5
on December 30, 2025
Posted by: jj
Enjoying this machine and the quality of coffee that it outputs. The cleaning process is easy for rinsing and the customizations with the profile keeps it easy.
Written by a customer while visiting Kitchen Aid
Customer Rating
4
Great but not perfect
on December 30, 2025
Posted by: Doobong
from California
Great machine...However, it's difficult to get the settings correct so it does not taste sour. Wants to rinse too much as well, thus 4 stars instead of 5.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
2
Ok unit
on December 30, 2025
Posted by: Da
Second unit, and pump is very loud and vibrating. Hope they resolve it because Kitchen aid is the best product you can wish for
Response from Kitchen AidBy KA Reviews, KitchenAid, January 2, 2026
Dear DAH,
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid fully automatic espresso machine. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 374780225 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply.
Thank you.
Review Team
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid fully automatic espresso machine. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 374780225 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply.
Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Great Features
on December 31, 2025
Posted by: DondJr
This Machine Checks all the boxes! Love the style and ease of use.
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Love this machine
on December 31, 2025
Posted by: T
We bought this machine on Black Friday and I can’t believe we ever lived without it!
It is so nice to have my favorite drinks saved in my profile, it’s like going to a coffee shop every morning.
Great coffee and so easy!
It does rinse more often than I realized it would but the coffee is worth it.
It is so nice to have my favorite drinks saved in my profile, it’s like going to a coffee shop every morning.
Great coffee and so easy!
It does rinse more often than I realized it would but the coffee is worth it.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
3
It is safe and ok
on January 2, 2026
Posted by: hatleye
It is the best “ok” machine. Needs some refinement on cleaning cycles and adjustments on coffee / milk drinks.
Response from Kitchen AidBy KitchenAid Small Appliance, January 5, 2026
Dear hatleye,
Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Fully Automatic Espresso Machine. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#375043216 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Fully Automatic Espresso Machine. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#375043216 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid