Customer reviews from kitchenaid.com
KitchenAid - 30 in. Wide 5 elements 5.3 cu. ft. Smart Freestanding Electric Range with Convection Cooking Modes - PrintShield Stainless Finish
Average customer rating
2.3
(3 Reviews)
Rating breakdown 3 reviews
5 Stars
0
4 Stars
0
3 Stars
1
2 Stars
2
1 Star
0
0%of customers recommend this product.
(
0 out of
2)
Customer Reviews for KitchenAid - 30 in. Wide 5 elements 5.3 cu. ft. Smart Freestanding Electric Range with Convection Cooking Modes - PrintShield Stainless Finish
Customer Rating
2
Stove broke after three days
on July 26, 2026
Posted by: ShannonL75
[This review was collected as part of a promotion.] Baking element had to be replaced after three days. I thought this product was supposed to be superior to others.
Response from kitchenaid.comBy KitchenAid Social Team, Consumer Care, July 29, 2026
We sincerely appreciate you taking the time to share your experience with us. We are truly sorry for the frustration and inconvenience you’ve faced with the element in your KitchenAid® Range needing replacement; we understand how disruptive this is and truly want to help. Please feel free to connect with us through any of the options below so we can look into this for you:
Facebook: https://www.facebook.com/KitchenAid
Instagram: https://www.instagram.com/kitchenaidusa/
Live Chat: https://www.kitchenaid.com/service-and-support.html# (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-422-1230 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number #24380187.
We’re looking forward to hearing from you.
Marie Q.
Facebook: https://www.facebook.com/KitchenAid
Instagram: https://www.instagram.com/kitchenaidusa/
Live Chat: https://www.kitchenaid.com/service-and-support.html# (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-422-1230 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number #24380187.
We’re looking forward to hearing from you.
Marie Q.
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Terrible control knobs
on July 9, 2026
Posted by: Homeowner 99
[This review was collected as part of a promotion.] Gets the job done and matches others Kitchen aid appliances but difficult to read and use control knobs and keep surface clean.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Social Team, Consumer Care, July 14, 2026
Thank you for sharing your experience with us. We regret to hear that your Electric Range is not living up to your standards. If you have any questions or concerns with your Range, please feel free to connect with us using any of the options below:
Facebook: https://www.facebook.com/KitchenAid
Instagram: https://www.instagram.com/kitchenaidusa/
Live Chat: https://www.kitchenaid.com/service-and-support.html# (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-422-1230 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number #984610.
We’re looking forward to hearing from you.
Marie Q
Facebook: https://www.facebook.com/KitchenAid
Instagram: https://www.instagram.com/kitchenaidusa/
Live Chat: https://www.kitchenaid.com/service-and-support.html# (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-422-1230 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number #984610.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Meh
on April 26, 2026
Posted by: Josh F
from Battle Creek, MI
The good: Oven works well, cooktop heats fast, app is neat.
The bad: I feel like Kitchenaid has taken a step back in quality and being an higher end appliance from my last range (10 yrs old). They used to have logo badges, now using stickers that easily fall off when unwrapping if not careful. Just really felt like a cheap move. Then not a fan of the control pad at all. You have to touch it just right to work, slightly delayed, and I purchased this unit before a lot of pictures were up and didn't realize there wasn't a number pad on it. Clicking through or holding in the exact right spot for a timer is annoying. I would have thought a premium control pad would be standard with this brand. My 10 year old Kitchenaid worked better. Then, wasn't a fan of it not coming with a deep oven rack like most models do was again, annoying. In summary, it works, looks nice, but not overly impressed. For the price and the brand, would expect better.
The bad: I feel like Kitchenaid has taken a step back in quality and being an higher end appliance from my last range (10 yrs old). They used to have logo badges, now using stickers that easily fall off when unwrapping if not careful. Just really felt like a cheap move. Then not a fan of the control pad at all. You have to touch it just right to work, slightly delayed, and I purchased this unit before a lot of pictures were up and didn't realize there wasn't a number pad on it. Clicking through or holding in the exact right spot for a timer is annoying. I would have thought a premium control pad would be standard with this brand. My 10 year old Kitchenaid worked better. Then, wasn't a fan of it not coming with a deep oven rack like most models do was again, annoying. In summary, it works, looks nice, but not overly impressed. For the price and the brand, would expect better.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com