Customer reviews from jbl.com
JBL - Go 5 - Ultra-portable waterproof and drop-proof speaker - 2026 - White
Average customer rating
4.7
(38 Reviews)
Rating breakdown 38 reviews
5 Stars
27
4 Stars
9
3 Stars
2
2 Stars
0
1 Star
0
Customer Reviews for JBL - Go 5 - Ultra-portable waterproof and drop-proof speaker - 2026 - White
Customer Rating
5
Much better!
on May 15, 2026
Posted by: Jegan178
from New York
Compared to the Go 4 it is very much better. The strap is much more flexible and can fit in tighter places easier and having a low battery sound notification makes it easier to start charging it instead of it just dying when you are busy. If you have the app you can permanently change how the lights are and just be off when you are using it. It can still connect with the old Go 4 and it is as durably as well. For me it sounds a bit more clearer than the old one.
Written by a customer while visiting jbl.com
Customer Rating
3
Good luck
on May 14, 2026
Posted by: RitaR
from Chula Vista, CA
Love the 2 red ones I purchsed of the to go 5 ( after just purchasing a pair of to go 4’s). However, for as big a company as you are,your operating instructions, or lack there off,suck. I had forgotten this issue when I purchased 2 Boom Boxes several years back. Whey can’t you make an easy, straightforward, online manual to follow? How hard can it be?
Response from jbl.comBy Customer Support, May 17, 2026
Thank you for your feedback and for your continued support of our products. We appreciate you taking the time to share your concerns regarding the clarity of our operating instructions. We understand how important straightforward, accessible manuals are, and your comments will be shared to the appropriate team. If you need assistance with setup or features, please contact us directly so we can provide further support here: https://support.jbl.com/us/en/#contact
Written by a customer while visiting jbl.com
Customer Rating
5
Great Speaker
on May 24, 2026
Posted by: Bread
Bought it for use while taking shows and it’s perfect not a single complaint after a little over a month of use
Written by a customer while visiting jbl.com
Customer Rating
4
sound quality improvement
on March 29, 2026
Posted by: Akariiii
So i tested the jbl go 5 before it was even out and i have to say that it does sound better than the go 4 by a big enough difference, i haven't tested the battery life yet but seems like its similar to the go 4. The go 5 really worth it
Written by a customer while visiting jbl.com
Customer Rating
5
Air touch are the best pairin'
on April 20, 2026
Posted by: azlan
from JB, South Johor. Malaysia
Bought today..hmm 2 of em just for airtouch functionality which made a perfect stereo OTG..I'd do it on Xtreme5 but let say Try this for start.
Written by a customer while visiting jbl.com
Customer Rating
5
¡...SUPERB PRODUCT...!
on April 26, 2026
Posted by: JJJJJJJJJJ
from North Hollywood
This Go 5 is really off THE CHAIN...! I have a Go 4 as well... I love 'em both! CSR personnel is also ALWAYS very helpful and informative...
Written by a customer while visiting jbl.com
Customer Rating
5
good
on May 8, 2026
Posted by: samee to origin
from jambee
Brilliant piece of kit, don't be fooled by the size. Packs a mighty punch with great battery life. I had the Go3 which was already a great piece of kit but this upgrade together with the app and the option to customize for your surroundings is a brilliant addition. Great when you don't have much space or don't want a big speaker using up space. Packs the punch of a far bigger speaker. Great for use in kitchen, gardens, walking, at the park, pool tennis courts or even on the bike it's so portable and durable. 10/10
Written by a customer while visiting jbl.com
Customer Rating
5
Great for the Price!
on May 13, 2026
Posted by: Thehoof
from Fort Collins Colorado
Has great sound. Slightly improved from the Go4. The lighting wish was RGB but it’s been a great speaker
Written by a customer while visiting jbl.com