Customer reviews from Samsung US
Samsung - 65 Class U8000H Series Crystal UHD 4K Smart Tizen TV (2026)
Average customer rating
4.8
(101 Reviews)
Rating breakdown 101 reviews
5 Stars
83
4 Stars
14
3 Stars
2
2 Stars
1
1 Star
1
98%of customers recommend this product.
(
54 out of
55)
Customer Reviews for Samsung - 65 Class U8000H Series Crystal UHD 4K Smart Tizen TV (2026)
Customer Rating
5
Declarity and so crystal clear
on April 20, 2026
Posted by: Elite42k
[This review was collected as part of a promotion.] User friendly and very happy with the product the brightness in is great. The contrast of it is very adjustable. The refresh rate is good as well. The soundstage works excellent in the resolution is great
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome tv
on April 20, 2026
Posted by: Joey
[This review was collected as part of a promotion.] Remote takes a bit of time to get used to but after using its great
Written by a customer while visiting Samsung US
Customer Rating
4
50" Samsung Crystal UHD U8000 4K Smart TV
on May 20, 2026
Posted by: Brodie2012
from Flowery Branch, Ga 30542
[This review was collected as part of a promotion.] The U8000H does not like a bright room. The color is fine. The contrast is very sensitive, The refresh is adequate. If you use a Roku tv unit do not use the Roku app on the Home Screen it will cause disconnect issues.The resolution changes from chanel to chanel. The internet app works great.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features
on May 21, 2026
Posted by: Brownie
from New Jersey
[This review was collected as part of a promotion.] Out new Chrystal UHD is such great choice for our home our old model was over 10 years old and had reached its end of life.This new model has crystal clear images letting it seem that the people on screen are actually in the room with you.The set up as simple and we're still learning all the features.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Audio Output is gone!?
on June 6, 2026
Posted by: Capt Billy
[This review was collected as part of a promotion.] The audio output port has disappeared. My previous TV had the Optical link to my sound bar. This newer TV does not have an audio output and as such I cannot link it to my sound bar.
No, I would not recommend this to a friend.
Features
2
Performance
4
Design
4
Value
3
Response from Samsung USBy Samsung Specialist, June 8, 2026
Capt Billy,
Thank you for sharing your thoughts on the available inputs for the U8000H. If an Optical port is a crucial part of your setup needs, you’ll find that connection starting with our M80H Mini LED Series and above.
For future purchases, we recommend double-checking the product specs on Samsung's site to ensure the model you choose has the ports you need. You can find this by clicking on “Specs” (just beneath the Product Title), then "See All Specs" for the full list of available inputs and more: https://www.samsung.com/us/tvs/uhd-4k-tv/43-inch-crystal-uhd-4k-tv-u8000h-sku-un43u8000hfxza
Should you ever need assistance with your TV, Samsung is here for you. Reach out by calling 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). You can also chat with us online by visiting the ‘Support’ section of our website.
~ Samsung Specialist
Thank you for sharing your thoughts on the available inputs for the U8000H. If an Optical port is a crucial part of your setup needs, you’ll find that connection starting with our M80H Mini LED Series and above.
For future purchases, we recommend double-checking the product specs on Samsung's site to ensure the model you choose has the ports you need. You can find this by clicking on “Specs” (just beneath the Product Title), then "See All Specs" for the full list of available inputs and more: https://www.samsung.com/us/tvs/uhd-4k-tv/43-inch-crystal-uhd-4k-tv-u8000h-sku-un43u8000hfxza
Should you ever need assistance with your TV, Samsung is here for you. Reach out by calling 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). You can also chat with us online by visiting the ‘Support’ section of our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
1
Terrible setup nd impossible to watch the programs
on June 8, 2026
Posted by: Unhappy
[This review was collected as part of a promotion.] Well I cannot tell is this Review started OK I can see something printed The actual TV with its brightness and color and resolution seems fine however set up was pretty difficult and once I once I had the TV turned on The remote Didn't work in any reasonable fashion It Let me watch only a few programs not a whole list of things from my cable channel just things that apparently Samsung wanted me to watch and that is totally unreasonable I have Programs I like to watch typically and they weren't included in In your list of things on On The TV I can't imagine how You thought that should work Who would wanna be limited to just a few TV programs you recommended I can't imagine anybody It was it was the worst set up I could ever ever imagined it took hours and it wouldn't let me watch the program so I wanted it wouldn't let me see a list of what was on my TV on the cable channels I am Incredibly disappointed With your startup and procedures And don't use your remote For anything as I figured out a different way to Reach channel I'm interested in I could not possibly recommend A Samsung product To anyone That should cover it Terrible setup And horrendous Procedure for using the TV
Features
1
Performance
3
Design
1
Value
1
Response from Samsung USBy Samsung Advisor, June 8, 2026
Hi Unhappy,
Thank you for reaching out to us. If your TV isn’t finding a signal or channels are missing when connected to your cable box, please try the following steps:
1. First, make sure the external device (such as a cable box or antenna) is securely connected to your TV and powered on.
2. On your remote, press the left directional button to access the Connected Devices menu, then navigate to Sources to switch between input sources and confirm your TV is on the correct one.
3. If you're using a set-top box or cable box, double-check the broadcast signal or the network connection to that external device, as signal issues may be coming from the source itself.
If the issue continues or you need additional help with input settings or channel scanning, please don’t hesitate to reach out to Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). Our LiveChat agents are also available at the ‘Support’ link on our website.
~ Samsung Advisor
Thank you for reaching out to us. If your TV isn’t finding a signal or channels are missing when connected to your cable box, please try the following steps:
1. First, make sure the external device (such as a cable box or antenna) is securely connected to your TV and powered on.
2. On your remote, press the left directional button to access the Connected Devices menu, then navigate to Sources to switch between input sources and confirm your TV is on the correct one.
3. If you're using a set-top box or cable box, double-check the broadcast signal or the network connection to that external device, as signal issues may be coming from the source itself.
If the issue continues or you need additional help with input settings or channel scanning, please don’t hesitate to reach out to Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). Our LiveChat agents are also available at the ‘Support’ link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Terrific features
on March 29, 2026
Posted by: Audj73
[This review was collected as part of a promotion.] Ease of use...easy to set-up. Love the picture quality. I would definitely buy again
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy Samsung Advisor, March 30, 2026
Hi Audj73,
We’re so glad you’re enjoying the Crystal Processor 4K on your Samsung U8000H TV! It enhances color and sharpness in real time, helping everything you watch feel clearer, more vibrant, and beautifully detailed.
If there’s anything we can ever help with, such as optimizing settings, please reach Samsung Support at 1-800-SAMSUNG, 8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat with an agent
• Manuals, Software, & Warranty Info
• Product Registration: For easy access to support, promos, offers, and more
~ Samsung Advisor
We’re so glad you’re enjoying the Crystal Processor 4K on your Samsung U8000H TV! It enhances color and sharpness in real time, helping everything you watch feel clearer, more vibrant, and beautifully detailed.
If there’s anything we can ever help with, such as optimizing settings, please reach Samsung Support at 1-800-SAMSUNG, 8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat with an agent
• Manuals, Software, & Warranty Info
• Product Registration: For easy access to support, promos, offers, and more
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
I was super impressed would refer anyone to samsun
on April 3, 2026
Posted by: MOTO MOM343
[This review was collected as part of a promotion.] Absolutly love it . I want to another one for my guest room and other den room where we all hang out. Great product and will.always buy first.
Written by a customer while visiting Samsung US