Customer reviews from Samsung US
Samsung - 70 Class U8000H Series Crystal UHD 4K Smart Tizen TV (2026)
Average customer rating
4.6
(477 Reviews)
Rating breakdown 477 reviews
5 Stars
354
4 Stars
77
3 Stars
22
2 Stars
16
1 Star
8
91%of customers recommend this product.
(
255 out of
281)
Customer Reviews for Samsung - 70 Class U8000H Series Crystal UHD 4K Smart Tizen TV (2026)
Customer Rating
5
Great Picture!
on July 13, 2026
Posted by: WilliamFancyson3rd
from Lanham, MD
[This review was collected as part of a promotion.] This tv has amazing color and definition! The sound quality is up to par as well as it’s easy set up process took no longer than 10 mins and it was working like my other Samsung tv! Great buy
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Don't make the mistake I did, believe the reviews.
on July 12, 2026
Posted by: Reviewer
I brought home from a retailer my purchased 43" Crystal QLED tv 3 days ago. I'm taking it back tomorrow. I researched this/many other products for almost a month. I ended up disregarding the negative reviews for this one. A big mistake. I replaced my, much cheaper tv b/c it was disconnecting from the internet & turning off on it's own (after 10 years). This, much more expensive brand/tv, is doing it after 3 days. It took me over 3 hrs to watch a 2hr recorded movie b/c every time I fast forwarded through commercials, it lost internet connection, & the picture froze. I had to turn it completely off from the wall, wait & start again. It was not my internet, the older tv was working perfectly (& further from the internet source). A clearer picture & slightly better sound is not worth the extra cost or unreliablity. Please take seriously personal reviews & don't think, "this happens with all tvs at times."
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
3
Value
2
Response from Samsung USBy Samsung Advisor, July 13, 2026
Hi Reviewer,
We appreciate your feedback. If your TV is having trouble maintaining a wireless connection, please try the following:
1. Distance matters – Keep your TV within 50 feet of your router. Avoid placing the router behind walls, furniture, or electronic devices.
2. Minimize interference – Turn off nearby wireless devices that may disrupt the signal.
3. Power cycle both devices – Unplug the TV and router for 30 seconds, then plug them back in.
4. Run diagnostics:
o Settings > Support > Device Care > Self Diagnosis > Smart Hub Connection Test
o Settings > Support > Device Care > Self Diagnosis > Wi-Fi
5. Update firmware: Settings > Support > Software Update > Update Now
6. Factory reset (if needed): Settings > All Settings > General & Privacy > Reset > Factory Data Reset
If you continue to experience issues, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat support and additional help are available at the ‘Support’ link on our website.
~ Samsung Advisor
We appreciate your feedback. If your TV is having trouble maintaining a wireless connection, please try the following:
1. Distance matters – Keep your TV within 50 feet of your router. Avoid placing the router behind walls, furniture, or electronic devices.
2. Minimize interference – Turn off nearby wireless devices that may disrupt the signal.
3. Power cycle both devices – Unplug the TV and router for 30 seconds, then plug them back in.
4. Run diagnostics:
o Settings > Support > Device Care > Self Diagnosis > Smart Hub Connection Test
o Settings > Support > Device Care > Self Diagnosis > Wi-Fi
5. Update firmware: Settings > Support > Software Update > Update Now
6. Factory reset (if needed): Settings > All Settings > General & Privacy > Reset > Factory Data Reset
If you continue to experience issues, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat support and additional help are available at the ‘Support’ link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Great Picture
on July 11, 2026
Posted by: Bruce Wayne
from Brighton, Michigan
[This review was collected as part of a promotion.] Nice big TV with great picture. Easy to setup too.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture
on July 11, 2026
Posted by: Cody
from Salt Lake city
[This review was collected as part of a promotion.] Love the picture and just how smooth the runs with the apps
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
good connectivity
on July 9, 2026
Posted by: Teri
[This review was collected as part of a promotion.] I love that it connects quickly to my server and I can watch TV right away
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
AWESOME
on July 8, 2026
Posted by: David
from Athens GA
[This review was collected as part of a promotion.] This TV Is Awesome And The Picture Is Amazing. So Happy With My Purchase.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great all around size and sound
on July 8, 2026
Posted by: BrianM
This is my first smart tv. Im 69 years old and wow I thought I was going throw the remote thru it :) But I finally got it work. Except it will not let me use Broadcast, its greyed out and cannot figure out how to get my window antenna to work. Other than that I love this tv. Its light weight and great viewing angles.. Highly recomended
Written by a customer while visiting Samsung US
Customer Rating
5
Special!
on July 6, 2026
Posted by: Johnjohn
[This review was collected as part of a promotion.] Great TV! Clarity rules in my eye, this one is special with ultra clear uhd! My friends were blown away!
Written by a customer while visiting Samsung US