Customer reviews from Samsung US
Samsung - 85 Class U8000H Series Crystal UHD 4K Smart Tizen TV (2026)
Average customer rating
4.6 out of 5
4.6
(464 Reviews)
Open Ratings Snapshot
Rating breakdown 464 reviews
5 Stars
347
4 Stars
73
3 Stars
21
2 Stars
15
1 Star
8
91%of customers recommend this product. 
(
248 out of 272
)
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Customer Reviews for Samsung - 85 Class U8000H Series Crystal UHD 4K Smart Tizen TV (2026)
Customer Rating
5 out of 5
5
Love the bluetooth
on August 20, 2026
Posted by: MFCgator
I only buy Samsung TV's, Had an LG and Hated it. Samsung's Bluetooth is fantastic
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I am there!
on August 20, 2026
Posted by: jo jo
from Lucasville, OH
Beautiful picture, I feel like I am there in person!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great tv
on August 20, 2026
Posted by: camf918
Great TV. Good picture and sound. I thought this model came with the spectrum application so I could hook up with out needing a wireless router but it doesn't.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good overall
on August 20, 2026
Posted by: Jimmy
from Spring Hill, Florida
Overall it’s a good product. Took some adjustments of settings to get the optimum picture, the sound is in need of improvement.
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
New Smart TV
on August 20, 2026
Posted by: Steve
from Albany NH
[This review was collected as part of a promotion.] I love my first smart TV from Samsung. I had a Roku before but this is so much better.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
I like it
on August 20, 2026
Posted by: Jim D
from Dubois, PA
Works as expected. Clear and sharp picture. Meets expectations.
I would recommend this to a friend!
Features
3 out of 5
3
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
DULL
on August 20, 2026
Posted by: ICUEV
from NEW YORK
PICTURE QUALITY IS THE ISSUE. DARK AND DULL. I AM UNABLE TO ADJUST TO MY SATISFACTION.
Response from Samsung USBy Samsung AdvisorAugust 20, 2026
Hi ICUEV,

Thank you for your feedback on the Samsung U8000H TV. If the picture appears unclear, dull, or lacks definition, there are several settings you can adjust to improve clarity and overall image quality. Go to: Settings > All Settings > Picture > Expert Settings, and review these key settings:

Picture Clarity Settings: While originally intended for motion handling, these can also impact overall clarity
• Off: Disables motion enhancements
• Auto: Automatically adjusts based on content
• Custom: Lets you fine-tune:
o Judder Reduction – Helps smooth out uneven motion
o LED Clear Motion – Boosts sharpness in fast-moving content
o Noise Reduction – Reduces distortion and enhances detail in lower-resolution sources

Core Picture Settings
• Brightness – Controls overall screen brightness
• Contrast – Enhances the difference between bright and dark areas
• Sharpness – Adjusts edge definition; closer to 20 increases detail
• Color – Enhances depth and intensity of colors

And don’t forget to check for the latest firmware, which may improve performance: Settings > Support > Software Update > Update Now

These adjustments can make a noticeable difference in overall clarity. If you need further help tailoring the settings to your preferences or environment, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat is also available via the ‘Support’ link on our website.

~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
HiTech
on August 20, 2026
Posted by: John
from VIRGINIA BEACH
The most hi-tech TV I've ever had. Very cool. No cables needed.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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