Customer reviews from Samsung US
Samsung - 85 Class U8000H Series Crystal UHD 4K Smart Tizen TV (2026)
Average customer rating
4.6
(464 Reviews)
Rating breakdown 464 reviews
5 Stars
347
4 Stars
73
3 Stars
21
2 Stars
15
1 Star
8
91%of customers recommend this product.
(
248 out of
272)
Customer Reviews for Samsung - 85 Class U8000H Series Crystal UHD 4K Smart Tizen TV (2026)
Customer Rating
5
Great Features
on May 21, 2026
Posted by: Brownie
from New Jersey
[This review was collected as part of a promotion.] Out new Chrystal UHD is such great choice for our home our old model was over 10 years old and had reached its end of life.This new model has crystal clear images letting it seem that the people on screen are actually in the room with you.The set up as simple and we're still learning all the features.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Moving from different platforms is easy
on May 21, 2026
Posted by: BeBe
[This review was collected as part of a promotion.] It was super easy to follow the set-up instructions - (a BIG bonus when you are not tech savvy)
Written by a customer while visiting Samsung US
Customer Rating
3
Just poor instructions
on May 21, 2026
Posted by: Royal
[This review was collected as part of a promotion.] The view is great. The remote is hard to figure out. And I still don’t know how to put the sleep timer on. You need better instructions.
Response from Samsung USBy Samsung Advisor, May 21, 2026
Hi Royal,
Thank you for your purchase and for reaching out to us.
To access the Sleep Timer, go to Settings > All Settings > General & Privacy > Power and Energy Saving > Sleep Timer.
To help you get the most from your TV, you can download the full e-Manual and more by visiting Samsung’s website then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your U8000H TV model to view or download the available guides.
The e-Manual and Remote Control Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides
If you need additional help, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available through the ‘Support’ link on our website.
~ Samsung Advisor
Thank you for your purchase and for reaching out to us.
To access the Sleep Timer, go to Settings > All Settings > General & Privacy > Power and Energy Saving > Sleep Timer.
To help you get the most from your TV, you can download the full e-Manual and more by visiting Samsung’s website then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your U8000H TV model to view or download the available guides.
The e-Manual and Remote Control Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides
If you need additional help, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available through the ‘Support’ link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV 🫡🫡🫡
on May 21, 2026
Posted by: Benja
from California
[This review was collected as part of a promotion.] I like this tv because looks perfect, resolution brightness everything 👌🏻
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV
on May 20, 2026
Posted by: PapaJoe
[This review was collected as part of a promotion.] Love the color! Very lifelike. Best TV ub the house,
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
50" Samsung Crystal UHD U8000 4K Smart TV
on May 20, 2026
Posted by: Brodie2012
from Flowery Branch, Ga 30542
[This review was collected as part of a promotion.] The U8000H does not like a bright room. The color is fine. The contrast is very sensitive, The refresh is adequate. If you use a Roku tv unit do not use the Roku app on the Home Screen it will cause disconnect issues.The resolution changes from chanel to chanel. The internet app works great.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Over all quality is good
on May 20, 2026
Posted by: Steve
from Inverness florida
[This review was collected as part of a promotion.] The color and picture are excellent but speaker placement not installed a sound bar.had a Samsung tv with Samsung home theater HT-Z420 disappointed no hook up for optical audio on new TV
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Quality purchase for our extra bonus room.
on May 20, 2026
Posted by: Tom the Bomb
[This review was collected as part of a promotion.] The 43 inch tv that we purchased has all the quality features that were expected. The picture is spectacular with ease of working with all the current app choices. Connected it to a bluetooth Bose sound bar for extra audio.
Written by a customer while visiting Samsung US