Customer reviews from Samsung US
Samsung - 85 Class U8000H Series Crystal UHD 4K Smart Tizen TV (2026)
Average customer rating
4.6
(464 Reviews)
Rating breakdown 464 reviews
5 Stars
347
4 Stars
73
3 Stars
21
2 Stars
15
1 Star
8
91%of customers recommend this product.
(
248 out of
272)
Customer Reviews for Samsung - 85 Class U8000H Series Crystal UHD 4K Smart Tizen TV (2026)
Customer Rating
5
Great TV
on August 20, 2026
Posted by: Fred
from Port Clinton Ohio -- vacation home
Great picture; excellent value for the money (we bought a second one for our vacation home); easy to operate; only drawback -- sound could be better
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Checks all the boxes.
on August 20, 2026
Posted by: Mike
from Salt Lake City
Nice TV. It’s hard to find a quality 43” TV that fits safely atop a 32” wide bookcase. Well done Samsung!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Overall Quality
on August 20, 2026
Posted by: LuvMymovies55
from Ventura County
[This review was collected as part of a promotion.] Looks Great!! Picture Looks Beautiful and sounds Good too 🌊☀️🌴👍
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
General usage
on August 20, 2026
Posted by: Pattie
from Dennis ma
I’m a pretty tech savvy person but in general find the Samsung a bit confusing. For lack of time I have given up and use my fire stick 4k. I love using AirPlay to show my phone photos on the screen.
Watching in daylight often picture is too dark and I am not impressed with the sound quality.
Watching in daylight often picture is too dark and I am not impressed with the sound quality.
Thanks for listening
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great value
on August 20, 2026
Posted by: Kate
from Mansfield Center, Ct
This tv is an excellent value. Clear picture and sound. I added a wireless sound bar and subwoofer. Everyone is pleased.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Set up was a breeze had it up and going with all t
on August 20, 2026
Posted by: Craigo
from Florida
Brightness is spot on, no sun glare! The contrast and responses in the set up guide work gray creating uniformity in the view. Thinking of upscale in the bead room next.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Slight Issue with the remote
on August 20, 2026
Posted by: Norcro
from Albany, NY
The TV itself is excellent for the price, but the remote control's volume adjustment design is extremely frustrating. I understand that there is an app available that allows you to use your phone as a remote, but I would prefer to use the actual remote for this basic function. I've only had the TV for about a week, and the app keeps disconnecting or going offline, which makes relying on it even more frustrating.
Features
5
Performance
5
Design
3
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Disappointed!
on August 20, 2026
Posted by: Marysugie
The complaint I have is that when switching screens and turning on the screen doesn’t light up at once. The top 25% stays darker for a few seconds longer than the bottom. It did this from the beginning. I’ve only had the TV for 4 months.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
5
Value
5
Response from Samsung USBy Samsung Advisor, August 20, 2026
Hi
We appreciate your feedback on the U8000H TV. For optimal performance, please ensure your TV is running the latest firmware. You can check this by going to: Home > left directional key > Settings > Support > Software Update
To further optimize performance, try running Device Care, which checks memory, clears unused cached data, and closes background apps: Home > left directional key > Settings > Support > Device Care > Start Device Care.
We also recommend running a Picture Test: These tests help determine if the issue lies with the TV or the connected device. Go to: Home > left directional key > Settings > Support > Device Care > Self Diagnosis > Picture Test
If issues continue, please reach Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun).
LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Advisor
We appreciate your feedback on the U8000H TV. For optimal performance, please ensure your TV is running the latest firmware. You can check this by going to: Home > left directional key > Settings > Support > Software Update
To further optimize performance, try running Device Care, which checks memory, clears unused cached data, and closes background apps: Home > left directional key > Settings > Support > Device Care > Start Device Care.
We also recommend running a Picture Test: These tests help determine if the issue lies with the TV or the connected device. Go to: Home > left directional key > Settings > Support > Device Care > Self Diagnosis > Picture Test
If issues continue, please reach Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun).
LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US