Customer reviews from Samsung US
Samsung - 85 Class U8000H Series Crystal UHD 4K Smart Tizen TV (2026)
Average customer rating
4.8
(154 Reviews)
Rating breakdown 154 reviews
5 Stars
128
4 Stars
20
3 Stars
3
2 Stars
2
1 Star
1
99%of customers recommend this product.
(
87 out of
88)
Customer Reviews for Samsung - 85 Class U8000H Series Crystal UHD 4K Smart Tizen TV (2026)
Customer Rating
4
50" Samsung Crystal UHD U8000 4K Smart TV
on May 20, 2026
Posted by: Brodie2012
from Flowery Branch, Ga 30542
[This review was collected as part of a promotion.] The U8000H does not like a bright room. The color is fine. The contrast is very sensitive, The refresh is adequate. If you use a Roku tv unit do not use the Roku app on the Home Screen it will cause disconnect issues.The resolution changes from chanel to chanel. The internet app works great.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features
on May 21, 2026
Posted by: Brownie
from New Jersey
[This review was collected as part of a promotion.] Out new Chrystal UHD is such great choice for our home our old model was over 10 years old and had reached its end of life.This new model has crystal clear images letting it seem that the people on screen are actually in the room with you.The set up as simple and we're still learning all the features.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Audio Output is gone!?
on June 6, 2026
Posted by: Capt Billy
[This review was collected as part of a promotion.] The audio output port has disappeared. My previous TV had the Optical link to my sound bar. This newer TV does not have an audio output and as such I cannot link it to my sound bar.
No, I would not recommend this to a friend.
Features
2
Performance
4
Design
4
Value
3
Response from Samsung USBy Samsung Specialist, June 8, 2026
Capt Billy,
Thank you for sharing your thoughts on the available inputs for the U8000H. If an Optical port is a crucial part of your setup needs, you’ll find that connection starting with our M80H Mini LED Series and above.
For future purchases, we recommend double-checking the product specs on Samsung's site to ensure the model you choose has the ports you need. You can find this by clicking on “Specs” (just beneath the Product Title), then "See All Specs" for the full list of available inputs and more: https://www.samsung.com/us/tvs/uhd-4k-tv/43-inch-crystal-uhd-4k-tv-u8000h-sku-un43u8000hfxza
Should you ever need assistance with your TV, Samsung is here for you. Reach out by calling 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). You can also chat with us online by visiting the ‘Support’ section of our website.
~ Samsung Specialist
Thank you for sharing your thoughts on the available inputs for the U8000H. If an Optical port is a crucial part of your setup needs, you’ll find that connection starting with our M80H Mini LED Series and above.
For future purchases, we recommend double-checking the product specs on Samsung's site to ensure the model you choose has the ports you need. You can find this by clicking on “Specs” (just beneath the Product Title), then "See All Specs" for the full list of available inputs and more: https://www.samsung.com/us/tvs/uhd-4k-tv/43-inch-crystal-uhd-4k-tv-u8000h-sku-un43u8000hfxza
Should you ever need assistance with your TV, Samsung is here for you. Reach out by calling 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). You can also chat with us online by visiting the ‘Support’ section of our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
First new Samsung in 10 years
on June 20, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Great picture, easy to set up once you get use to using remote. Connection to WiFi a breeze. Sound quality great better than my Bose sound bar
Written by a customer while visiting Samsung US
Customer Rating
5
Entertainment made easy
on June 20, 2026
Posted by: eosmith
from Hinsdale, NH
Very easy, packaging made it easy to bring home, easy to remove from the packaging, true and easy plug and play so I was enjoying my TV shortly after purchasing it. The most complicated part was getting the batteries removed from their packaging. Watching was almost like looking out my window very sharp colors, clear images and the sound was perfect with a simple touch of the easy to use remote brought my tv to life. The use of uniform remotes makes using a Samsung customer friendly.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Review
on June 20, 2026
Posted by: PapaJ
[This review was collected as part of a promotion.] Set up was just a little trouble Other than that everything was fine
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great
on June 20, 2026
Posted by: Sherky
from Mathiston.Ms
[This review was collected as part of a promotion.] Love it and the 80.s videos and the screen is huge
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Super Clear
on June 21, 2026
Posted by: Sports Guy
[This review was collected as part of a promotion.] Easy set up TV is Crystal clear The sound Is amazing Easy to navigate
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US