Customer reviews from Samsung US
Samsung - 85 Class U8000H Series Crystal UHD 4K Smart Tizen TV (2026)
Average customer rating
4.6
(465 Reviews)
Rating breakdown 465 reviews
5 Stars
347
4 Stars
74
3 Stars
21
2 Stars
15
1 Star
8
91%of customers recommend this product.
(
248 out of
272)
Customer Reviews for Samsung - 85 Class U8000H Series Crystal UHD 4K Smart Tizen TV (2026)
Customer Rating
5
Perfect picture and sound.
on June 22, 2026
Posted by: KY Shopper
from London,Ky
[This review was collected as part of a promotion.] Perfect clarity, great picture, never fragments, so the resolution is fast. Brightness and contrast are always perfect because it's adjusts itself. And the soundstage sound doesn't do that too loud then too quiet where you have to constantly adjust volume. Would definitely recommend.
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
So crystal clear
on June 22, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Best tv, crystal clear picture, great sound. So many awesome features. Not to pricy.
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent image and sound quality, easy tooperate
on June 22, 2026
Posted by: Teddy
from Maryland
[This review was collected as part of a promotion.] The image quality of this product is really excellent, I will go fot another product a larger size of 75 inches for my living room.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome clarity and spectacular sound
on June 22, 2026
Posted by: Johnny
from Lubbock TX
[This review was collected as part of a promotion.] This was a very nice TV the screen is huge it's clear I definitely would recommend this to anyone who wants to have something to watch entertainment.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Bedroom TV
on June 21, 2026
Posted by: Sirruler
from Chicago,IL
[This review was collected as part of a promotion.] Upgrade my TV in master bedroom from a 32 to a 43in. Very easy to set up at home. Took less then 5 minutes from the box to the dresser. Program the TV took about 15 minutes with the apps.Great
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Samsung tv sucks
on June 21, 2026
Posted by: Mrs slopppo
[This review was collected as part of a promotion.] Samsung tv sucks! Takes forever to find local channels. Puts on stupid movies automatically..
Response from Samsung USBy Samsung Advisor, June 22, 2026
Hi Mrs sloppo,
Thank you for your review. While your U8000H TV may currently default to Samsung TV Plus when powered on, you can customize what your TV does at startup by adjusting the Start Screen Options.
To do this, navigate to: Settings > All Settings > Advanced Features > Start Screen Option and choose from the following:
1. Start with Smart Hub Home – Automatically launches Smart Hub when the TV is turned on. You can enable or disable this option based on your preference.
2. Autorun Samsung TV Plus – Automatically launches Samsung TV Plus when the TV is turned on. If this option is turned off, the last used source will be displayed instead.
3. Autorun Multi View Casting – If you cast YouTube content from your mobile device, the TV will automatically display the content using Multi View.
4. Autorun Multi View Mirroring – When you screen mirror your mobile device, Multi View will automatically open to show your device’s screen.
5. Autorun Last App: The last used app is automatically run when you turn on the TV. You can turn this function on or off. Press the Select button at the current menu
If you need help adjusting these settings or have any other questions, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Thank you for your review. While your U8000H TV may currently default to Samsung TV Plus when powered on, you can customize what your TV does at startup by adjusting the Start Screen Options.
To do this, navigate to: Settings > All Settings > Advanced Features > Start Screen Option and choose from the following:
1. Start with Smart Hub Home – Automatically launches Smart Hub when the TV is turned on. You can enable or disable this option based on your preference.
2. Autorun Samsung TV Plus – Automatically launches Samsung TV Plus when the TV is turned on. If this option is turned off, the last used source will be displayed instead.
3. Autorun Multi View Casting – If you cast YouTube content from your mobile device, the TV will automatically display the content using Multi View.
4. Autorun Multi View Mirroring – When you screen mirror your mobile device, Multi View will automatically open to show your device’s screen.
5. Autorun Last App: The last used app is automatically run when you turn on the TV. You can turn this function on or off. Press the Select button at the current menu
If you need help adjusting these settings or have any other questions, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Great Purchase
on June 21, 2026
Posted by: Belley
from Georgia
[This review was collected as part of a promotion.] The picture is awesome and very clear. The responsiveness is amazing. I love the overall quality.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
SMART TV
on June 21, 2026
Posted by: DeDe
from HESPERIA, CA
[This review was collected as part of a promotion.] EVERYTHING IS GREAT, EXCEPT FOR THE VOLUME I CAN'T FIGURE OUT HOW TO RAISE THE VOLUME ON THE REMOTE
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy Samsung Advisor, June 22, 2026
Hi DeDe,
We appreciate your thoughts on the U8000H TV’s remote. While it may appear minimal at first glance, many of the buttons are designed with dual or long-press functions to help reduce clutter without sacrificing functionality.
For example:
• Volume rocker: Push UP/DOWN to adjust volume; press and release quickly to MUTE.
• Long-press Volume button: Hold for more than 1 second to access Accessibility Shortcuts.
• RETURN button: Press to go back to the previous screen or menu; when watching TV, it takes you back to the previous channel.
These combined functions help create a cleaner design while keeping everything you need just a button away. If you ever need help with your remote or want to learn more shortcuts, we’re here to assist. You can reach us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or reach us via text anytime. You can also visit ‘Support’ on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
We appreciate your thoughts on the U8000H TV’s remote. While it may appear minimal at first glance, many of the buttons are designed with dual or long-press functions to help reduce clutter without sacrificing functionality.
For example:
• Volume rocker: Push UP/DOWN to adjust volume; press and release quickly to MUTE.
• Long-press Volume button: Hold for more than 1 second to access Accessibility Shortcuts.
• RETURN button: Press to go back to the previous screen or menu; when watching TV, it takes you back to the previous channel.
These combined functions help create a cleaner design while keeping everything you need just a button away. If you ever need help with your remote or want to learn more shortcuts, we’re here to assist. You can reach us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or reach us via text anytime. You can also visit ‘Support’ on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Written by a customer while visiting Samsung US