Customer reviews from Samsung US
Samsung - 85 Class U8000H Series Crystal UHD 4K Smart Tizen TV (2026)
Average customer rating
4.6
(465 Reviews)
Rating breakdown 465 reviews
5 Stars
347
4 Stars
74
3 Stars
21
2 Stars
15
1 Star
8
91%of customers recommend this product.
(
248 out of
272)
Customer Reviews for Samsung - 85 Class U8000H Series Crystal UHD 4K Smart Tizen TV (2026)
Customer Rating
5
Highly Recommended TV.
on July 5, 2026
Posted by: Mosammat
from 998 Belmont Avenue
[This review was collected as part of a promotion.] This TV has exceeded my expectations in every aspect. The display delivers exceptional clarity, vibrant colors, and remarkable detail, with excellent uniformity across the entire screen. The upscaling feature enhances lower-resolution content, making older movies and TV shows look much sharper. The audio quality is equally impressive, and the interface is intuitive and highly responsive. Overall, it offers outstanding performance, excellent value for money, and premium quality. I would confidently recommend this TV to anyone seeking a reliable and high-performing entertainment system.The TV also delivers excellent brightness and contrast, making the picture look vivid and realistic in both bright and dark rooms. Bright scenes appear vibrant, while darker scenes maintain impressive detail without losing clarity. This creates a more enjoyable and immersive viewing experience for movies, sports, and games.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Lots of free channels on the Samsung TV app
on July 5, 2026
Posted by: Char
from Dewitt NY
[This review was collected as part of a promotion.] This is my 2nd 50 inch TV n I love the brightness n sound quality of it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Happy
on July 5, 2026
Posted by: James
from Georgia
[This review was collected as part of a promotion.] The picture quality is the best I’ve ever had! It was easy to set up.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product and support
on July 5, 2026
Posted by: Reviewer
from Indianapolis
[This review was collected as part of a promotion.] Excellent audio and picture quality. Surprisingly easy to set up. Samsung is our “Go To” preferred brand. Customer assistance has been outstanding whenever it was needed in the past.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on July 5, 2026
Posted by: Farheen
[This review was collected as part of a promotion.] Very nice and clear. Sounds good very pleased. We'll buy another one next time.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome tv!
on July 5, 2026
Posted by: XxGoddess76xX
from Nashville,TN
[This review was collected as part of a promotion.] Amazing color and graphics!!! One of the if not the best tv that I have ever purchased! I am thoroughly satisfied with my purchase and will most definitely be buying more in the near future.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
No voice control remote?
on July 5, 2026
Posted by: BCar
[This review was collected as part of a promotion.] I love the picture quality and responsiveness of my Samsung TV. I reduced my review by one star because even though the TV was voice control enabled the remote was not! I had to order one to be able to use that feature.
Written by a customer while visiting Samsung US
Customer Rating
3
App noghtmare
on July 5, 2026
Posted by: CAHB
from Charlotte, NC
[This review was collected as part of a promotion.] The reason for the two missing stars is the non-intuitive and excessively clumsy process required to add apps. And that some can't be added, despite being available on other, older Smart TVs
No, I would not recommend this to a friend.
Features
3
Performance
5
Design
5
Value
5
Response from Samsung USBy Samsung Advisor, July 6, 2026
Hi CAHB,
Thank you for sharing your experience. Please know that you can customize your Home screens by installing, removing or adding your favorite apps to Apps Home and/or For You Home screen. Here's how:
Searching for & Installing Apps
1. From the Home screen, press up on the remote’s directional pad.
2. Navigate to and select Search.
3. Using the search bar, enter the content or app you’d like to find.
4. Navigate to and select the app you’d like to install, then select Install.
Note: Previously installed apps can be accessed on the Settings screen.
Adding & Managing Apps on Home Screen
1. Go to App Settings (these can be found at the bottom of the Apps screen) and select the app you want to move. The following options will be available:
a. Add to Home: Move the app to your desired location on the Home screen.
b. Delete: Delete app.
c. Lock/Unlock: Lock the app with a PIN so only you can use it. When the app is selected again, you will be prompted to enter the PIN to unlock it.
d. Reinstall: Reinstall the app.
e. View Details: View the app’s information and details.
If you need more help with app management, please don’t hesitate to reach Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM –6 PM Sat – Sun), or reach us via text 24/7. You can also visit ‘Support’ on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Thank you for sharing your experience. Please know that you can customize your Home screens by installing, removing or adding your favorite apps to Apps Home and/or For You Home screen. Here's how:
Searching for & Installing Apps
1. From the Home screen, press up on the remote’s directional pad.
2. Navigate to and select Search.
3. Using the search bar, enter the content or app you’d like to find.
4. Navigate to and select the app you’d like to install, then select Install.
Note: Previously installed apps can be accessed on the Settings screen.
Adding & Managing Apps on Home Screen
1. Go to App Settings (these can be found at the bottom of the Apps screen) and select the app you want to move. The following options will be available:
a. Add to Home: Move the app to your desired location on the Home screen.
b. Delete: Delete app.
c. Lock/Unlock: Lock the app with a PIN so only you can use it. When the app is selected again, you will be prompted to enter the PIN to unlock it.
d. Reinstall: Reinstall the app.
e. View Details: View the app’s information and details.
If you need more help with app management, please don’t hesitate to reach Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM –6 PM Sat – Sun), or reach us via text 24/7. You can also visit ‘Support’ on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Written by a customer while visiting Samsung US