Customer reviews from Samsung US
Samsung - 85 Class U8000H Series Crystal UHD 4K Smart Tizen TV (2026)
Average customer rating
4.6
(465 Reviews)
Rating breakdown 465 reviews
5 Stars
347
4 Stars
74
3 Stars
21
2 Stars
15
1 Star
8
91%of customers recommend this product.
(
248 out of
272)
Customer Reviews for Samsung - 85 Class U8000H Series Crystal UHD 4K Smart Tizen TV (2026)
Customer Rating
1
Black screen
on July 5, 2026
Posted by: Life Coach
from NJ
[This review was collected as part of a promotion.] Unfortunately the Samsung television that I bought, I had to return it the next day! Due to a black screen and I had to constantly Go to YouTube to figure out how to turn it back on and it never turned back on I use all the tips that were given to me ! The TV just was not for me.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
2
Value
1
Response from Samsung USBy Samsung Advisor, July 5, 2026
Hi Life Coach,
We're sorry to hear about your experience. Please know we are always available and would have been happy to assist you with any issues you may have been experiencing.
We hope you’ll consider Samsung again in the future. If you do, we’re always here to help with setup and support. Reach us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun)or visit our website to chat live and access manuals or software.
We're sorry to hear about your experience. Please know we are always available and would have been happy to assist you with any issues you may have been experiencing.
We hope you’ll consider Samsung again in the future. If you do, we’re always here to help with setup and support. Reach us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun)or visit our website to chat live and access manuals or software.
Written by a customer while visiting Samsung US
Customer Rating
5
Love the picture quality. Great image sharpness
on July 5, 2026
Posted by: Papajohnsgarage
from Orlando, Florida
[This review was collected as part of a promotion.] Love the picture sharpness and color. Pretty easy to set up.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very nice!!
on July 5, 2026
Posted by: Shopper
from Gwinn Michigan
[This review was collected as part of a promotion.] The tv is a bit larger than expected and is good! The remote is very tiny - exactly half the width of a regular cellphone. The picture is good and various aspects can be adjusted. Many channels and apps are available and you can set up other apps and favorite channels. Many steps can be involved and require some practice and patience to figure out how to work some buttons. It’s good to be able to quickly return to the immediate previous channel being watched and flip back and forth during commercials. It takes some trial and error to see the info/content of the channels. The sound is fine. The stand is easy to install and the tv is lightweight.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Buy & Easy to connect
on July 5, 2026
Posted by: Mimi
[This review was collected as part of a promotion.] Very happy with my purchase. Looks clear and has a lot of features which I’m still learning of.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Great Over All TV
on July 5, 2026
Posted by: Kerry
[This review was collected as part of a promotion.] This is my second Samsung TV! Very happy with the functions and quality of the TV! I believe I will stay with Samsung TVs on
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy setup and great features
on July 5, 2026
Posted by: SanK
from Ky
[This review was collected as part of a promotion.] We ordered this tv for my husband, his tv went out and he knew he wanted a Samsung. We already have a larger Samsung tv that we love. This Tv has very easy set up, he had this going within 10 minutes. The remote has a Netflix and Prime button. We are not very tech savvy but you don’t need to be with this.
There are only two things with this tv; it does not come with the place to connect headphones, so I had to buy him wireless ones and pair them. The other thing is since it’s in another room and facing opposite wall (open concept) when I turn up or turn off one tv, sometimes it does the same to the other. It’s still an overall great tv and I’m happy he’s enjoying it.
There are only two things with this tv; it does not come with the place to connect headphones, so I had to buy him wireless ones and pair them. The other thing is since it’s in another room and facing opposite wall (open concept) when I turn up or turn off one tv, sometimes it does the same to the other. It’s still an overall great tv and I’m happy he’s enjoying it.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A pleasure to watch!
on July 5, 2026
Posted by: tenge
from Durham, NC
[This review was collected as part of a promotion.] We LOVE our new Samsung smart TV. The picture is so crisp and clear. The colors are beautiful. And the ease of a smart TV where we can easily find out favorite channels and TV shows is great. We are very happy with our new TV!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
TV remote the storage games they were TV remote th
on July 5, 2026
Posted by: Tcook
from Ga
[This review was collected as part of a promotion.] Goood Really good I love it it's so good nice the TV so big
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US