Customer reviews from Samsung US
Samsung - 85 Class U8000H Series Crystal UHD 4K Smart Tizen TV (2026)
Average customer rating
4.6
(465 Reviews)
Rating breakdown 465 reviews
5 Stars
347
4 Stars
74
3 Stars
21
2 Stars
15
1 Star
8
91%of customers recommend this product.
(
248 out of
272)
Customer Reviews for Samsung - 85 Class U8000H Series Crystal UHD 4K Smart Tizen TV (2026)
Customer Rating
5
good connectivity
on July 9, 2026
Posted by: Teri
[This review was collected as part of a promotion.] I love that it connects quickly to my server and I can watch TV right away
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
AWESOME
on July 8, 2026
Posted by: David
from Athens GA
[This review was collected as part of a promotion.] This TV Is Awesome And The Picture Is Amazing. So Happy With My Purchase.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great all around size and sound
on July 8, 2026
Posted by: BrianM
This is my first smart tv. Im 69 years old and wow I thought I was going throw the remote thru it :) But I finally got it work. Except it will not let me use Broadcast, its greyed out and cannot figure out how to get my window antenna to work. Other than that I love this tv. Its light weight and great viewing angles.. Highly recomended
Written by a customer while visiting Samsung US
Customer Rating
5
Special!
on July 6, 2026
Posted by: Johnjohn
[This review was collected as part of a promotion.] Great TV! Clarity rules in my eye, this one is special with ultra clear uhd! My friends were blown away!
Written by a customer while visiting Samsung US
Customer Rating
3
Basic new age.
on July 6, 2026
Posted by: Anonymous
from 1519 Florida ave
[This review was collected as part of a promotion.] The television runs cool, looks great ,.
Unfortunately it has a junk remote , easily misplaced and fragile. The software on the television is a turtle in comparison to what I thought 2026 software would perform. Television offers many good games movies and applications but many can't perform under hardware specs , take multiple paid subscriptions, are not compatible but advertised, the controls feel manipulated beyond the basic haptics of a remote layout.. the television turns onto random things when powered on just depends on the day. Very strong internet connection but still choppy connection uncertain of issue
Only one USB port and three HDMI ports. Give me more power and less waste.
Unfortunately it has a junk remote , easily misplaced and fragile. The software on the television is a turtle in comparison to what I thought 2026 software would perform. Television offers many good games movies and applications but many can't perform under hardware specs , take multiple paid subscriptions, are not compatible but advertised, the controls feel manipulated beyond the basic haptics of a remote layout.. the television turns onto random things when powered on just depends on the day. Very strong internet connection but still choppy connection uncertain of issue
Only one USB port and three HDMI ports. Give me more power and less waste.
No, I would not recommend this to a friend.
Features
2
Performance
3
Design
5
Value
3
Response from Samsung USBy Samsung Advisor, July 7, 2026
Hi Michael bridges ii,
We appreciate your feedback on the U8000H TV. For optimal performance, please ensure your TV is running the latest firmware. You can check this by going to: Home > left directional key > Settings > Support > Software Update
To further optimize performance, try running Device Care, which checks memory, clears unused cached data, and closes background apps: Home > left directional key > Settings > Support > Device Care > Start Device Care
If you are noticing buffering issues during streaming we recommend the following steps to help improve streaming performance:
1. Use a 5GHz Wi-Fi connection, if available
2. Try a wired LAN connection for more stability
3. Reposition your router to minimize obstacles between it and the TV
We hope these tips are helpful. If you need any further assistance, please don’t hesitate to call us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or reach us via text anytime. You can also visit ‘Support’ on our website for: You can also chat with one of our agents by clicking the ‘Support’ link on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
We appreciate your feedback on the U8000H TV. For optimal performance, please ensure your TV is running the latest firmware. You can check this by going to: Home > left directional key > Settings > Support > Software Update
To further optimize performance, try running Device Care, which checks memory, clears unused cached data, and closes background apps: Home > left directional key > Settings > Support > Device Care > Start Device Care
If you are noticing buffering issues during streaming we recommend the following steps to help improve streaming performance:
1. Use a 5GHz Wi-Fi connection, if available
2. Try a wired LAN connection for more stability
3. Reposition your router to minimize obstacles between it and the TV
We hope these tips are helpful. If you need any further assistance, please don’t hesitate to call us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or reach us via text anytime. You can also visit ‘Support’ on our website for: You can also chat with one of our agents by clicking the ‘Support’ link on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV
on July 6, 2026
Posted by: Utts4
[This review was collected as part of a promotion.] Clear picture. Easy to use. Pairs well with Dish. Great value.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Underwhelming
on July 6, 2026
Posted by: lookingforanupgrade
from Woodstock, Georgia
[This review was collected as part of a promotion.] I have a Samsung 55" TV that I have had for years, and I was looking to go a little larger in prep for the World Cup and College Football, but the newer model did not deliver like the older model that I had. Sadly, the color saturation, the reflection of natural light, and the overall picture were underwhelming, and I decided to stay with my older 55". I will wait to upgrade when I can afford one of the more expensive models as I do like the Samsung product but this one just did not perform like I thought it would.
Features
3
Performance
3
Design
3
Value
4
Response from Samsung USBy Samsung Advisor, July 7, 2026
Hi lookingforanupgrade,
We appreciate your feedback on the U8000H TV and are sorry to hear it did not meet your expectations. We hope you’ll consider Samsung again in the future. If you do, we’re always here to help with setup and support. Reach us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun) or visit our website to chat live and access manuals or software.
~ Samsung Advisor
We appreciate your feedback on the U8000H TV and are sorry to hear it did not meet your expectations. We hope you’ll consider Samsung again in the future. If you do, we’re always here to help with setup and support. Reach us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun) or visit our website to chat live and access manuals or software.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
3
Tv Just ok
on July 6, 2026
Posted by: bwaxx55
[This review was collected as part of a promotion.] The brightness on this TV is hard to adjust we do not need it to be at full brightness at night. I tried adjusting and it does not dim really at all. Our last Samsung did this automatically. I also wish it would be on the last channel I was watching when we turned it off instead of having to go thru app screen every time when we turn it on. Sleep timer takes several clicks to get to as well (in settings). Old Samsung sleep timer was on the remote not in settings.
Response from Samsung USBy Samsung Advisor, July 7, 2026
Hi bwaxx55,
We appreciate your review. Please know there are multiple settings available, such as Brightness Optimization, which measures the light in your room and optimizes the brightness of the TV automatically to reduce power consumption.
To enable this feature, go to Settings > All Settings > General & Privacy > Power and Energy Saving > Brightness Optimization.
Next, please know you can customize what your TV does at startup by adjusting the Start Screen Options.
To do this, navigate to: Settings > All Settings > Advanced Features > Start Screen Option and choose from the following:
1. Start with Smart Hub Home – Automatically launches Smart Hub when the TV is turned on. You can enable or disable this option based on your preference.
2. Autorun Samsung TV Plus – Automatically launches Samsung TV Plus when the TV is turned on. If this option is turned off, the last used source will be displayed instead.
3. Autorun Multi View Casting – If you cast YouTube content from your mobile device, the TV will automatically display the content using Multi View.
4. Autorun Multi View Mirroring – When you screen mirror your mobile device, Multi View will automatically open to show your device’s screen.
5. Autorun Last App: The last used app is automatically run when you turn on the TV. You can turn this function on or off. Press the Select button at the current menu
We hope these tips are helpful. If you need any further assistance, please don’t hesitate to call us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or reach us via text anytime. You can also visit ‘Support’ on our website for: You can also chat with one of our agents by clicking the ‘Support’ link on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
We appreciate your review. Please know there are multiple settings available, such as Brightness Optimization, which measures the light in your room and optimizes the brightness of the TV automatically to reduce power consumption.
To enable this feature, go to Settings > All Settings > General & Privacy > Power and Energy Saving > Brightness Optimization.
Next, please know you can customize what your TV does at startup by adjusting the Start Screen Options.
To do this, navigate to: Settings > All Settings > Advanced Features > Start Screen Option and choose from the following:
1. Start with Smart Hub Home – Automatically launches Smart Hub when the TV is turned on. You can enable or disable this option based on your preference.
2. Autorun Samsung TV Plus – Automatically launches Samsung TV Plus when the TV is turned on. If this option is turned off, the last used source will be displayed instead.
3. Autorun Multi View Casting – If you cast YouTube content from your mobile device, the TV will automatically display the content using Multi View.
4. Autorun Multi View Mirroring – When you screen mirror your mobile device, Multi View will automatically open to show your device’s screen.
5. Autorun Last App: The last used app is automatically run when you turn on the TV. You can turn this function on or off. Press the Select button at the current menu
We hope these tips are helpful. If you need any further assistance, please don’t hesitate to call us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or reach us via text anytime. You can also visit ‘Support’ on our website for: You can also chat with one of our agents by clicking the ‘Support’ link on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Written by a customer while visiting Samsung US