Customer reviews from Samsung US
Samsung - 85 Class U8000H Series Crystal UHD 4K Smart Tizen TV (2026)
Average customer rating
4.6
(465 Reviews)
Rating breakdown 465 reviews
5 Stars
347
4 Stars
74
3 Stars
21
2 Stars
15
1 Star
8
91%of customers recommend this product.
(
248 out of
272)
Customer Reviews for Samsung - 85 Class U8000H Series Crystal UHD 4K Smart Tizen TV (2026)
Customer Rating
5
Great Features
on July 20, 2026
Posted by: LuckyToHave
[This review was collected as part of a promotion.] The features are super good and more free shows. The Brightness, Contrast, Responsiveness, Soundstage and Upscaling are excellent. Samsung TV makes our day complete and no issues. Worth of our money. But praying and hoping it stay long because this is our 2nd TV purchased. Just a month from now.
Written by a customer while visiting Samsung US
Customer Rating
5
Very good quality
on July 20, 2026
Posted by: Charlie
from Baltimore Maryland
[This review was collected as part of a promotion.] Picture quality is very good the only drawback is the remote not having previous channel button or numbers, you have to scroll find your channels other than that it’s great
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love it!
on July 20, 2026
Posted by: Bebo25
from 8800 Brook View Ct
[This review was collected as part of a promotion.] My new Samsung is so wonderful! I have trusted the Samsung brand for televisions for twenty years, this new one proves my point! The picture, sound and movement are exquisite! Absolutely perfect 100%
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very good choice
on July 20, 2026
Posted by: Rick
[This review was collected as part of a promotion.] The picture is excellent, color and details in picture are very good
The sound is better than most however I added a Samsung sound bar and it made the complete perfect for us
I would buy it again and recommend it highly
The sound is better than most however I added a Samsung sound bar and it made the complete perfect for us
I would buy it again and recommend it highly
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect for Living Room
on July 20, 2026
Posted by: trp269
from Pensacola Florida
[This review was collected as part of a promotion.] This TV is perfect for our Living Room. It has a very good picture and the sound is outstanding. I highly recommend this TV.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love My New Samsung 55”
on July 20, 2026
Posted by: Jimmy
[This review was collected as part of a promotion.] I bought a Samsung 55” TV for my bedroom which by the way was replacing a 25 year old Samsung tv and absolutely love it! The color the picture sound everything the best easy set up light weight anyone can pick it up and handle it! I only buy Samsung TV’s my whole house is Samsung TV’s they keep getting better and better not to mention the price was really really good
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
A Samsung Mistake I Won't Make Again
on July 20, 2026
Posted by: Gobbler
[This review was collected as part of a promotion.] Not what I am used to when comparing this tv with my other models-------
Response from Samsung USBy Samsung Advisor, July 20, 2026
Hi Gobbler,
Thank you for choosing Samsung. If the image doesn’t quite match your preferences, there are several adjustments you can make to better suit your viewing environment and content type.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
To explore picture mode options, navigate to: Home > Left directional button > Settings > All Settings > Picture > Picture Mode. Options include:
• Standard – Ideal for general viewing
• Dynamic – Brighter and more vibrant for well-lit spaces
• Eco – Optimized for energy efficiency
• Movie – Best for viewing in low light
• Filmmaker Mode – Preserves the content creator’s intent and disables motion smoothing for supported content
You can further customize your image by going to: Settings > All Settings > Picture > Expert Settings, where you can adjust Brightness, Contrast, Color Tone, Sharpness, Contrast Enhancer and more.
If you’d like help finding the best picture settings for your preferences, please don’t hesitate to contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). You can also LiveChat with an agent or explore additional resources on our website by clicking the ‘Support’ link.
~ Samsung Advisor
Thank you for choosing Samsung. If the image doesn’t quite match your preferences, there are several adjustments you can make to better suit your viewing environment and content type.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
To explore picture mode options, navigate to: Home > Left directional button > Settings > All Settings > Picture > Picture Mode. Options include:
• Standard – Ideal for general viewing
• Dynamic – Brighter and more vibrant for well-lit spaces
• Eco – Optimized for energy efficiency
• Movie – Best for viewing in low light
• Filmmaker Mode – Preserves the content creator’s intent and disables motion smoothing for supported content
You can further customize your image by going to: Settings > All Settings > Picture > Expert Settings, where you can adjust Brightness, Contrast, Color Tone, Sharpness, Contrast Enhancer and more.
If you’d like help finding the best picture settings for your preferences, please don’t hesitate to contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). You can also LiveChat with an agent or explore additional resources on our website by clicking the ‘Support’ link.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful
on July 20, 2026
Posted by: CharlieB
[This review was collected as part of a promotion.] This Samsung TV is awesome to watch. The clarity is amazing. Having all the stations makes watching all my favorite shows a pleasure.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US