Customer reviews from Samsung US
Samsung - 85 Class U8000H Series Crystal UHD 4K Smart Tizen TV (2026)
Average customer rating
4.6
(465 Reviews)
Rating breakdown 465 reviews
5 Stars
347
4 Stars
74
3 Stars
21
2 Stars
15
1 Star
8
91%of customers recommend this product.
(
248 out of
272)
Customer Reviews for Samsung - 85 Class U8000H Series Crystal UHD 4K Smart Tizen TV (2026)
Customer Rating
5
Samsung TV
on July 21, 2026
Posted by: Tide
from California
[This review was collected as part of a promotion.] I am very satisfied with my recent purchase of Samsung TV.
It made my viewing very enjoyable and relaxing. The brightness, soundstage, contrast, upscaling and responsiveness are exactly perfect.
It made my viewing very enjoyable and relaxing. The brightness, soundstage, contrast, upscaling and responsiveness are exactly perfect.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Upscaling
on July 21, 2026
Posted by: Ffrodie
from Oklahoma
[This review was collected as part of a promotion.] My son installed it for me. Was easy to connect, The color and clarity blew me away. The features of all the availability of channels, shows and services are amazing. This is the best tv that I have ever seen and the price was not bad at all. Definitely got my money’s worth on this sweet deal.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
ok
on July 21, 2026
Posted by: joanne
from Louisville ohio
[This review was collected as part of a promotion.] I like it ok but there seems to be a line at the bottom of the tv that moves a round a bit . The does not seem quite right
Response from Samsung USBy Samsung Advisor, July 21, 2026
Hi Joanne,
Thank you for sharing your experience with Samsung’s U8000H. If your TV is displaying lines on the screen, we recommend the following steps to help isolate the issue:
1. Check all input cable connections for any external devices (e.g., HDMI, streaming boxes, Blu-ray players)
2. Switch channels or inputs to see if the issue appears across all sources
3. Run a Picture Test to check for panel-related issues: Settings > Support > Device Care > Self Diagnosis > Picture Test
4. Perform a cold boot by holding the power button on your remote for about 10 seconds
5. Ensure your TV has the latest software installed: Settings > Support > Software Update
If the issue continues after these steps, the TV may require service. For further assistance, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat and additional support resources are also available through the Support link on our website.
~ Samsung Advisor
Thank you for sharing your experience with Samsung’s U8000H. If your TV is displaying lines on the screen, we recommend the following steps to help isolate the issue:
1. Check all input cable connections for any external devices (e.g., HDMI, streaming boxes, Blu-ray players)
2. Switch channels or inputs to see if the issue appears across all sources
3. Run a Picture Test to check for panel-related issues: Settings > Support > Device Care > Self Diagnosis > Picture Test
4. Perform a cold boot by holding the power button on your remote for about 10 seconds
5. Ensure your TV has the latest software installed: Settings > Support > Software Update
If the issue continues after these steps, the TV may require service. For further assistance, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat and additional support resources are also available through the Support link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
The contrast is excellent…
on July 21, 2026
Posted by: Heather
[This review was collected as part of a promotion.] Set up was easy the only problem we had was we didn’t know the volume button pushed up We didn’t find it it the instructions…we kept muting the tv lol
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing picture
on July 21, 2026
Posted by: Bo0gman
from 315 N Delaware Ave
[This review was collected as part of a promotion.] Samsung tv is perfect should have got a bigger size
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great loving Samsung Plus Tb
on July 20, 2026
Posted by: JaeDiamond
from Miami FL
[This review was collected as part of a promotion.] My Samsung is nice love the feature and Tv Plus not into AI
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Uniformity
on July 20, 2026
Posted by: Toto
[This review was collected as part of a promotion.] The TV itself to wonderful, but we hate the remote. We are older and my husband has a hard time with it. We find it too small and with it being all black doesn’t help either. I have to turn on the TV for him and find the channels for him. Why can’t the controls on the remote be white?
Written by a customer while visiting Samsung US
Customer Rating
5
TV
on July 20, 2026
Posted by: Jean
from Shiocton Wisconsin
[This review was collected as part of a promotion.] I absolutely love my new TV, it's in my garage and perfect for baseball season
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US