Customer reviews from Samsung US
Samsung - 85 Class U8000H Series Crystal UHD 4K Smart Tizen TV (2026)
Average customer rating
4.6
(465 Reviews)
Rating breakdown 465 reviews
5 Stars
347
4 Stars
74
3 Stars
21
2 Stars
15
1 Star
8
91%of customers recommend this product.
(
248 out of
272)
Customer Reviews for Samsung - 85 Class U8000H Series Crystal UHD 4K Smart Tizen TV (2026)
Customer Rating
4
Could use Bluetooth remote
on July 22, 2026
Posted by: Harrison
from 542 plateau acres
[This review was collected as part of a promotion.] The tv is a great affordable choice the only thing i wish it had was a Bluetooth remote
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Good TV so far.
on July 21, 2026
Posted by: Mary
from St. Joseph, Missouri
[This review was collected as part of a promotion.] I have to learn to be patient as it is slow to respond. Got this for my mother's 91st birthday and had to buy another controller with larger buttons.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It looked 3d
on July 21, 2026
Posted by: Hello
[This review was collected as part of a promotion.] We whached movies and my brother loves it to whached movies
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
A nice TV
on July 21, 2026
Posted by: olderguy
[This review was collected as part of a promotion.] It was difficult to figure out the CC. Do not like the remote - no numbers! Was fairly easy to set up. Has a nice sharp picture.
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on July 21, 2026
Posted by: Gustavo26
[This review was collected as part of a promotion.] Very good Nice color and nice He must and is very good
Written by a customer while visiting Samsung US
Customer Rating
5
Picture quality
on July 21, 2026
Posted by: Willmina
[This review was collected as part of a promotion.] The quality of the picture is great and the faces are true to life.
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV for the price!
on July 21, 2026
Posted by: AALA
from Tennessee
[This review was collected as part of a promotion.] We upgraded from an older tv that just didn’t have a clear picture anymore and the navigation of streaming service was a hassle. I am SO happy with our choice. This tv has a great picture- we did mess with the brightness and saturation a little to get what we liked based on lighting in the room and that was easy to do. The navigation among streaming services and adding apps for services is super easy. The sound quality is also really good. Our previous tv needed a sound bar but it didn’t attach to this tv. We assumed we’d need to buy a new sound bar but we’ve been watching it a week now and the sound has been great with sports and movies. I highly recommend this tv. The price point makes it an easy choice and it’s definitely worth it!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
have no idea
on July 21, 2026
Posted by: Nancy
[This review was collected as part of a promotion.] can only turn tv on and off cannot use features instructions are to small to read
Response from Samsung USBy Samsung Advisor, July 21, 2026
Hi Nancy,
Thank you for your feedback. To enlarge the menu on your screen, please go to Settings > All Settings > General & Privacy > Accessibility. You can find features for the visually impaired, such as Voice Guide Settings, Audio (Video) Description, which will provide an audio description of video scenes, High Contrast, Grayscale, Color Inversion, Enlarge, Learn TV Remote, Learn Menu Screen, and more.
If you need more help, please do not hesitate to reach out to us at -800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat agents are also available through the ‘Support’ link on our website.
~ Samsung Advisor
Thank you for your feedback. To enlarge the menu on your screen, please go to Settings > All Settings > General & Privacy > Accessibility. You can find features for the visually impaired, such as Voice Guide Settings, Audio (Video) Description, which will provide an audio description of video scenes, High Contrast, Grayscale, Color Inversion, Enlarge, Learn TV Remote, Learn Menu Screen, and more.
If you need more help, please do not hesitate to reach out to us at -800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat agents are also available through the ‘Support’ link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US