Customer reviews from Samsung US
Samsung - 85 Class U8000H Series Crystal UHD 4K Smart Tizen TV (2026)
Average customer rating
4.6
(465 Reviews)
Rating breakdown 465 reviews
5 Stars
347
4 Stars
74
3 Stars
21
2 Stars
15
1 Star
8
91%of customers recommend this product.
(
248 out of
272)
Customer Reviews for Samsung - 85 Class U8000H Series Crystal UHD 4K Smart Tizen TV (2026)
Customer Rating
5
Great sound quality
on August 5, 2026
Posted by: Movie lovers
from California
It’s a great product in every aspect's. I love it.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
1
Un happy
on August 5, 2026
Posted by: none
I hate the Samsung t.v. It took a long time to set it up. Now I can only get 3 local channels.
No, I would not recommend this to a friend.
Features
1
Performance
2
Design
1
Value
2
Response from Samsung USBy Samsung Advisor, August 5, 2026
Hi,
Thank you for your review. If your U8000H TV isn’t receiving all available channels, first check that your coaxial cable is securely connected. Then, try running Auto Program by going to: Home > left directional key > Settings > All Settings > General & Privacy > Broadcasting > Auto Program
If the issue persists, a factory reset may help: Home > left directional key > Settings > All Settings > General & Privacy > Factory Data Reset (this will restore all settings on your TV)
Please also note:
• Broadcasting settings are only accessible when your source is set to TV.
• These settings are not available when watching TV via a cable or satellite box.
If you continue to experience issues, please don’t hesitate to contact Samsung Customer Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat agents and additional resources are also available through the ‘Support’ link on our Samsung website.
~ Samsung Advisor
Thank you for your review. If your U8000H TV isn’t receiving all available channels, first check that your coaxial cable is securely connected. Then, try running Auto Program by going to: Home > left directional key > Settings > All Settings > General & Privacy > Broadcasting > Auto Program
If the issue persists, a factory reset may help: Home > left directional key > Settings > All Settings > General & Privacy > Factory Data Reset (this will restore all settings on your TV)
Please also note:
• Broadcasting settings are only accessible when your source is set to TV.
• These settings are not available when watching TV via a cable or satellite box.
If you continue to experience issues, please don’t hesitate to contact Samsung Customer Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat agents and additional resources are also available through the ‘Support’ link on our Samsung website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on August 5, 2026
Posted by: Paula
[This review was collected as part of a promotion.] I love my Samsung 65” class crystal UHD 4K smart TV the picture is incredible clear bright it’s never too dark or too bright the movies are amazingly scary actions are like you are there!!! The first time had me jumping off the couch. I love everything about this TV from the amazing sound to the quality picture.
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing product and this is my third Samsung TV.
on August 5, 2026
Posted by: Starrpower
from Florida
Beautiful clear picture. Easy to navigate. Love the large screen.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great purchase
on August 5, 2026
Posted by: Brainslinger
No complaints what so ever. Everything is better than expected. Good buy!
Written by a customer while visiting Samsung US
Customer Rating
3
Good but not great.
on August 5, 2026
Posted by: Lstal
Not a bad deal for the money, but sharpness could be better. Not crazy about the remote,
Features
3
Performance
3
Design
3
Value
4
Response from Samsung USBy Samsung Advisor, August 5, 2026
Hi Lstal,
Thank you for your feedback on the Samsung U8000H TV. If the picture appears unclear, dull, or lacks definition, there are several settings you can adjust to improve clarity and overall image quality. Go to: Settings > All Settings > Picture > Expert Settings, and review these key settings:
Picture Clarity Settings: While originally intended for motion handling, these can also impact overall clarity
• Off: Disables motion enhancements
• Auto: Automatically adjusts based on content
• Custom: Lets you fine-tune:
o Judder Reduction – Helps smooth out uneven motion
o LED Clear Motion – Boosts sharpness in fast-moving content
o Noise Reduction – Reduces distortion and enhances detail in lower-resolution sources
Core Picture Settings
• Brightness – Controls overall screen brightness
• Contrast – Enhances the difference between bright and dark areas
• Sharpness – Adjusts edge definition; closer to 20 increases detail
• Color – Enhances depth and intensity of colors
And don’t forget to check for the latest firmware, which may improve performance: Settings > Support > Software Update > Update Now
These adjustments can make a noticeable difference in overall clarity. If you need further help tailoring the settings to your preferences or environment, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Advisor
Thank you for your feedback on the Samsung U8000H TV. If the picture appears unclear, dull, or lacks definition, there are several settings you can adjust to improve clarity and overall image quality. Go to: Settings > All Settings > Picture > Expert Settings, and review these key settings:
Picture Clarity Settings: While originally intended for motion handling, these can also impact overall clarity
• Off: Disables motion enhancements
• Auto: Automatically adjusts based on content
• Custom: Lets you fine-tune:
o Judder Reduction – Helps smooth out uneven motion
o LED Clear Motion – Boosts sharpness in fast-moving content
o Noise Reduction – Reduces distortion and enhances detail in lower-resolution sources
Core Picture Settings
• Brightness – Controls overall screen brightness
• Contrast – Enhances the difference between bright and dark areas
• Sharpness – Adjusts edge definition; closer to 20 increases detail
• Color – Enhances depth and intensity of colors
And don’t forget to check for the latest firmware, which may improve performance: Settings > Support > Software Update > Update Now
These adjustments can make a noticeable difference in overall clarity. If you need further help tailoring the settings to your preferences or environment, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
4
Great Picture!
on August 5, 2026
Posted by: Pitter9
from Bryan, TX
My Samsung Smart TV is Awesome! I love it. The clearest picture I have ever seen. I think it is the best TV I have ever owned. Only thing is the remote w/the microphone icon - so you can use Bixby - was not included. I had to buy an additional one. The remote I cannot get open to change the batteries. I have watched videos, chatted with AI - nothing works. Not sure why it was made so hard to open.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best tv for the price
on August 5, 2026
Posted by: Tv guru
By far the best tv for the price. The picture is beautiful and the set up was easy
Written by a customer while visiting Samsung US