Customer reviews from Samsung US
Samsung - 85 Class U8000H Series Crystal UHD 4K Smart Tizen TV (2026)
Average customer rating
4.6
(465 Reviews)
Rating breakdown 465 reviews
5 Stars
347
4 Stars
74
3 Stars
21
2 Stars
15
1 Star
8
91%of customers recommend this product.
(
248 out of
272)
Customer Reviews for Samsung - 85 Class U8000H Series Crystal UHD 4K Smart Tizen TV (2026)
Customer Rating
5
Sadly it is smarter than me.
on August 5, 2026
Posted by: Bruno
Great picture colour easy set up for 88 year old really happy with it .
Written by a customer while visiting Samsung US
Customer Rating
4
Can’t get tv to stay off
on August 5, 2026
Posted by: Lori
I still have trouble turning the Tv off. Comes back on with 15 seconds or so. Very annoying
Features
3
Performance
3
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best TV EVER
on August 5, 2026
Posted by: Mimi
from Lake Jackson
I especially love this TV because all of the features are top-tier and the fact that I don't have to pay for any kind of like Cable Is so cool and then it also has a gaming feature that all you need is a controller and you can play games from here as long as you have Wi-Fi I think that is tops here as well And lastly the quality of the picture and just whether it's me playing games or me watching movies There's a setting for both and it's easy to navigate through it's easy to learn how to use Pretty much I'm so glad I made this purchase
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
ISSUES WITH VOLUME - PLEASE ADVISE!!!!
on August 5, 2026
Posted by: Crell056
The volume on my television has a reverberation whenever it is on 16 or above!!! Which is NOT a very loud volume!!! It usually occurs during laughter, crying, a loud bang something like that which happens all the time!! I have adjusted the volume as much as I am able and nothing helps! Is there anything else YOU CAN HELP ME WITH? PLEASE ADVISE!!!
Response from Samsung USBy Samsung Advisor, August 5, 2026
Hi Crell056,
Thanks for sharing your experience with your U8000H TV. Unusual sounds can come from different sources, so first check whether it’s from the TV speakers, an external device (like a soundbar), or the back of the TV.
• For external audio, ensure cables are connected to the correct output
• If using antenna or cable, check signal strength: Settings > Support > Device Care > Self Diagnosis > Broadcast Signal
• Popping sounds from the back may be due to thermal expansion - this is normal and not a malfunction
• Run a Sound Test to troubleshoot: Settings > Support > Device Care > Self Diagnosis > Sound Test
If the issue continues, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat and additional support resources are also available through the Support link on our website.
~ Samsung Advisor
Thanks for sharing your experience with your U8000H TV. Unusual sounds can come from different sources, so first check whether it’s from the TV speakers, an external device (like a soundbar), or the back of the TV.
• For external audio, ensure cables are connected to the correct output
• If using antenna or cable, check signal strength: Settings > Support > Device Care > Self Diagnosis > Broadcast Signal
• Popping sounds from the back may be due to thermal expansion - this is normal and not a malfunction
• Run a Sound Test to troubleshoot: Settings > Support > Device Care > Self Diagnosis > Sound Test
If the issue continues, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat and additional support resources are also available through the Support link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Top notch
on August 5, 2026
Posted by: Hound
Great TV. The sound is amazing,It has a bright colorful picture thats amazing. I will definitely be telling friends and family all about it.
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV
on August 5, 2026
Posted by: Pickle1
[This review was collected as part of a promotion.] Samsung has kept up with its quality. The picture is crisp, clear and bright. The colors are vivid. I do not really care for the AI features and use the TV just to watch movies and shows. All in all I recommend this TV.
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on August 5, 2026
Posted by: panda14
from HANOVER
[This review was collected as part of a promotion.] I like the upscale to 50" to watch my favorite series on the bigger screen. The responsiveness is great. I'm watching some of my series a third time.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great tv
on August 5, 2026
Posted by: Tony
I really like this 50” tv. The colors pop out and it’s amazing. Sound is fantastic because I’m hard of hearing and don’t have to take it all the way up. Great tv all the way around!
Written by a customer while visiting Samsung US