Customer reviews from Samsung US
Samsung - 85 Class U8000H Series Crystal UHD 4K Smart Tizen TV (2026)
Average customer rating
4.8
(154 Reviews)
Rating breakdown 154 reviews
5 Stars
128
4 Stars
20
3 Stars
3
2 Stars
2
1 Star
1
99%of customers recommend this product.
(
87 out of
88)
Customer Reviews for Samsung - 85 Class U8000H Series Crystal UHD 4K Smart Tizen TV (2026)
Customer Rating
5
Great Bedroom TV
on June 21, 2026
Posted by: Sirruler
from Chicago,IL
Upgrade my TV in master bedroom from a 32 to a 43in. Very easy to set up at home. Took less then 5 minutes from the box to the dresser. Program the TV took about 15 minutes with the apps.Great
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome clarity and spectacular sound
on June 22, 2026
Posted by: Johnny
from Lubbock TX
This was a very nice TV the screen is huge it's clear I definitely would recommend this to anyone who wants to have something to watch entertainment.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent image and sound quality, easy tooperate
on June 22, 2026
Posted by: Teddy
from Maryland
The image quality of this product is really excellent, I will go fot another product a larger size of 75 inches for my living room.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So crystal clear
on June 22, 2026
Posted by: Anonymous
Best tv, crystal clear picture, great sound. So many awesome features. Not to pricy.
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect picture and sound.
on June 22, 2026
Posted by: KY Shopper
from London,Ky
Perfect clarity, great picture, never fragments, so the resolution is fast. Brightness and contrast are always perfect because it's adjusts itself. And the soundstage sound doesn't do that too loud then too quiet where you have to constantly adjust volume. Would definitely recommend.
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Confusing remote
on June 22, 2026
Posted by: Freddy
from Freeport, IL
The picture is very clear. The remote is very hard to understand though. Even the instructions in the users guide are a bit confusing.
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy Samsung Advisor, June 22, 2026
Hi Freddy,
We appreciate your thoughts on the U8000H TV’s remote. While it may appear minimal at first glance, many of the buttons are designed with dual or long-press functions to help reduce clutter without sacrificing functionality.
For example:
• Volume rocker: Push UP/DOWN to adjust volume; press and release quickly to MUTE.
• Long-press Volume button: Hold for more than 1 second to access Accessibility Shortcuts.
• RETURN button: Press to go back to the previous screen or menu; when watching TV, it takes you back to the previous channel.
These combined functions help create a cleaner design while keeping everything you need just a button away. If you ever need help with your remote or want to learn more shortcuts, we’re here to assist. You can reach us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or reach us via text anytime. You can also visit ‘Support’ on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
We appreciate your thoughts on the U8000H TV’s remote. While it may appear minimal at first glance, many of the buttons are designed with dual or long-press functions to help reduce clutter without sacrificing functionality.
For example:
• Volume rocker: Push UP/DOWN to adjust volume; press and release quickly to MUTE.
• Long-press Volume button: Hold for more than 1 second to access Accessibility Shortcuts.
• RETURN button: Press to go back to the previous screen or menu; when watching TV, it takes you back to the previous channel.
These combined functions help create a cleaner design while keeping everything you need just a button away. If you ever need help with your remote or want to learn more shortcuts, we’re here to assist. You can reach us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or reach us via text anytime. You can also visit ‘Support’ on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on June 22, 2026
Posted by: Tarek Tim
from NY
Great TV we love it samsung TV is the beast thank you
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I like this tv a lot!
on June 22, 2026
Posted by: SapphyreVyper
from Judsonia, AR
I really like this tv. The resolution is great and it is in fact crystal clear. The brightness and contrast are very good too. It's very easy to set up, overall it's a very nice TV. Would recommend.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US