Customer reviews from Samsung US
Samsung - 85 Class U8000H Series Crystal UHD 4K Smart Tizen TV (2026)
Average customer rating
4.6
(465 Reviews)
Rating breakdown 465 reviews
5 Stars
347
4 Stars
74
3 Stars
21
2 Stars
15
1 Star
8
91%of customers recommend this product.
(
248 out of
272)
Customer Reviews for Samsung - 85 Class U8000H Series Crystal UHD 4K Smart Tizen TV (2026)
Customer Rating
4
Too many features
on August 5, 2026
Posted by: Winter Dreams
from Dallas,tx
[This review was collected as part of a promotion.] It’s a good TV but there’s way too many features & very confusing to operate. The remote control is so small, it’s useless..this is the last Samsung tv I will buy.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
no happy
on August 5, 2026
Posted by: unhappy
from Erie
tv is great while it works
completely stop working after 40 days
completely stop working after 40 days
No, I would not recommend this to a friend.
Performance
1
Design
2
Value
2
Response from Samsung USBy Samsung Advisor, August 5, 2026
Hi unhappy,
We're sorry to hear about your experience with the U8000H TV. To best assist you please call us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). You can also LiveChat with an agent or explore additional resources on our website by clicking the ‘Support’ link.
~ Samsung Advisor
We're sorry to hear about your experience with the U8000H TV. To best assist you please call us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). You can also LiveChat with an agent or explore additional resources on our website by clicking the ‘Support’ link.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic Features
on August 5, 2026
Posted by: Dave the TV man
from Dunellen, NJ
[This review was collected as part of a promotion.] Best Samsung TV I have ever purchased, it is a great TV with great colors and of course Samsung TV is the bomb! who needs cable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on August 5, 2026
Posted by: Twveurink
from California
Easy to set up, color is good. Very happy with purchase.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great tv
on August 5, 2026
Posted by: Ed_AZ
Only have the tv for a week but so far it’s been excellent. Great color and clarity
Written by a customer while visiting Samsung US
Customer Rating
5
Nice tv
on August 5, 2026
Posted by: Lake
from Georgia
It was a little complicated to set up but after it was set up it was very nice.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
TERRIBLE REMOTE
on August 5, 2026
Posted by: CHRISTY
Smallest remote in the world!!!!! TERRIBLE!!! NEEDS VOICE CONTROL AND BACKLIGHTS
Written by a customer while visiting Samsung US
Customer Rating
5
30 years of Samsung TVs
on August 5, 2026
Posted by: BKWs
I have been buying samsung tv’s for the past 30 years and believe they are the best for picture quality, function and reliability! Ive had 42 inch up to 82 inch Samsung tv’s and they’re all great!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US