Customer reviews from Samsung US
Samsung - 58 Class U8000H Series Crystal UHD 4K Smart Tizen TV (2026)
Average customer rating
4.6
(380 Reviews)
Rating breakdown 380 reviews
5 Stars
280
4 Stars
62
3 Stars
20
2 Stars
12
1 Star
6
91%of customers recommend this product.
(
195 out of
215)
Customer Reviews for Samsung - 58 Class U8000H Series Crystal UHD 4K Smart Tizen TV (2026)
Customer Rating
5
Great TV
on August 5, 2026
Posted by: Pickle1
[This review was collected as part of a promotion.] Samsung has kept up with its quality. The picture is crisp, clear and bright. The colors are vivid. I do not really care for the AI features and use the TV just to watch movies and shows. All in all I recommend this TV.
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on August 5, 2026
Posted by: panda14
from HANOVER
[This review was collected as part of a promotion.] I like the upscale to 50" to watch my favorite series on the bigger screen. The responsiveness is great. I'm watching some of my series a third time.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great tv
on August 5, 2026
Posted by: Tony
I really like this 50” tv. The colors pop out and it’s amazing. Sound is fantastic because I’m hard of hearing and don’t have to take it all the way up. Great tv all the way around!
Written by a customer while visiting Samsung US
Customer Rating
5
Great sound quality
on August 5, 2026
Posted by: Movie lovers
from California
It’s a great product in every aspect's. I love it.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
1
Un happy
on August 5, 2026
Posted by: none
I hate the Samsung t.v. It took a long time to set it up. Now I can only get 3 local channels.
No, I would not recommend this to a friend.
Features
1
Performance
2
Design
1
Value
2
Response from Samsung USBy Samsung Advisor, August 5, 2026
Hi,
Thank you for your review. If your U8000H TV isn’t receiving all available channels, first check that your coaxial cable is securely connected. Then, try running Auto Program by going to: Home > left directional key > Settings > All Settings > General & Privacy > Broadcasting > Auto Program
If the issue persists, a factory reset may help: Home > left directional key > Settings > All Settings > General & Privacy > Factory Data Reset (this will restore all settings on your TV)
Please also note:
• Broadcasting settings are only accessible when your source is set to TV.
• These settings are not available when watching TV via a cable or satellite box.
If you continue to experience issues, please don’t hesitate to contact Samsung Customer Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat agents and additional resources are also available through the ‘Support’ link on our Samsung website.
~ Samsung Advisor
Thank you for your review. If your U8000H TV isn’t receiving all available channels, first check that your coaxial cable is securely connected. Then, try running Auto Program by going to: Home > left directional key > Settings > All Settings > General & Privacy > Broadcasting > Auto Program
If the issue persists, a factory reset may help: Home > left directional key > Settings > All Settings > General & Privacy > Factory Data Reset (this will restore all settings on your TV)
Please also note:
• Broadcasting settings are only accessible when your source is set to TV.
• These settings are not available when watching TV via a cable or satellite box.
If you continue to experience issues, please don’t hesitate to contact Samsung Customer Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat agents and additional resources are also available through the ‘Support’ link on our Samsung website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on August 5, 2026
Posted by: Paula
[This review was collected as part of a promotion.] I love my Samsung 65” class crystal UHD 4K smart TV the picture is incredible clear bright it’s never too dark or too bright the movies are amazingly scary actions are like you are there!!! The first time had me jumping off the couch. I love everything about this TV from the amazing sound to the quality picture.
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing product and this is my third Samsung TV.
on August 5, 2026
Posted by: Starrpower
from Florida
Beautiful clear picture. Easy to navigate. Love the large screen.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great purchase
on August 5, 2026
Posted by: Brainslinger
No complaints what so ever. Everything is better than expected. Good buy!
Written by a customer while visiting Samsung US