Customer reviews from Samsung US
Samsung - 58 Class U8000H Series Crystal UHD 4K Smart Tizen TV (2026)
Average customer rating
4.6
(380 Reviews)
Rating breakdown 380 reviews
5 Stars
280
4 Stars
62
3 Stars
20
2 Stars
12
1 Star
6
91%of customers recommend this product.
(
195 out of
215)
Customer Reviews for Samsung - 58 Class U8000H Series Crystal UHD 4K Smart Tizen TV (2026)
Customer Rating
5
Nice tv
on August 5, 2026
Posted by: Lake
from Georgia
It was a little complicated to set up but after it was set up it was very nice.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
TERRIBLE REMOTE
on August 5, 2026
Posted by: CHRISTY
Smallest remote in the world!!!!! TERRIBLE!!! NEEDS VOICE CONTROL AND BACKLIGHTS
Written by a customer while visiting Samsung US
Customer Rating
5
30 years of Samsung TVs
on August 5, 2026
Posted by: BKWs
I have been buying samsung tv’s for the past 30 years and believe they are the best for picture quality, function and reliability! Ive had 42 inch up to 82 inch Samsung tv’s and they’re all great!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
A little disappointed
on August 5, 2026
Posted by: Dbibby
[This review was collected as part of a promotion.] I do not like your remote control. Do not like the idea of only going up or down, side to side. I understand the reason for some of it. But why not have numbers as well so we don’t have to keep scrolling? I don’t like that at all.
Response from Samsung USBy Samsung Advisor, August 5, 2026
Hi Dbibby,
We appreciate your thoughts on the U8000H TV’s remote. While it may appear minimal at first glance, many of the buttons are designed with dual or long-press functions to help reduce clutter without sacrificing functionality.
For example:
• Volume rocker: Push UP/DOWN to adjust volume; press and release quickly to MUTE.
• Long-press Volume button: Hold for more than 1 second to access Accessibility Shortcuts.
• RETURN button: Press to go back to the previous screen or menu; when watching TV, it takes you back to the previous channel.
These combined functions help create a cleaner design while keeping everything you need just a button away. If you ever need help with your remote or want to learn more shortcuts, we’re here to assist. You can reach us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Advisor
We appreciate your thoughts on the U8000H TV’s remote. While it may appear minimal at first glance, many of the buttons are designed with dual or long-press functions to help reduce clutter without sacrificing functionality.
For example:
• Volume rocker: Push UP/DOWN to adjust volume; press and release quickly to MUTE.
• Long-press Volume button: Hold for more than 1 second to access Accessibility Shortcuts.
• RETURN button: Press to go back to the previous screen or menu; when watching TV, it takes you back to the previous channel.
These combined functions help create a cleaner design while keeping everything you need just a button away. If you ever need help with your remote or want to learn more shortcuts, we’re here to assist. You can reach us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Camper tv upgrade.
on August 5, 2026
Posted by: JP S
from East TN
We bought the tv as an upgrade for our rv. It works better than I expected. Clear picture, more channels and plenty of sound volume. We are well pleased with the purchase.
Written by a customer while visiting Samsung US
Customer Rating
3
Auto sound feature
on August 5, 2026
Posted by: Matt
Overall, pictures is great, but I’m disappointed in the sound output across so many different stations The auto feature on the sound output is great and should be compatible with multiple Bluetooth and/or HDMIARC without having to purchase a Samsung brand sound bar as I did not have the money to so right now unfortunately I’m stuck with a sound bar and can’t use the auto sound output feature to control the random very loud changes in volume
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
5
Value
4
Response from Samsung USBy Samsung Advisor, August 5, 2026
Hi Matt,
We appreciate your feedback on the Samsung U8000H TV. If there’s anything we can assist with, please don’t hesitate to call us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or reach us via text anytime. You can also visit ‘Support’ on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
We appreciate your feedback on the Samsung U8000H TV. If there’s anything we can assist with, please don’t hesitate to call us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or reach us via text anytime. You can also visit ‘Support’ on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
3
Remote and volume
on August 5, 2026
Posted by: Sahanna
from Long Island NY
The picture quality is nice. However I am unhappy with how small the remote is. It’s very tiny, uncomfortable to hold. Also when raising or lowering the volume, the tv makes a weird noise. It’s a bit annoying.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
3
Value
3
Response from Samsung USBy Samsung Advisor, August 5, 2026
Hi Sahanna,
Thank you for sharing your experience. Samsung remotes are designed to offer convenient control, but we understand if you’d prefer to use a universal remote. Many third-party remotes work well with Samsung TVs, though setup steps may vary by brand and model.
To get started, we recommend checking the manufacturer’s instructions for programming codes and pairing methods.
To disable the sound feedback when using the remote, go to Settings> Sound> Expert Settings> Sound Feedback> Off.
If you run into any trouble or have compatibility questions, Samsung Support is happy to help. You can reach us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat agents are also available at the ‘Support’ link on our website.
~ Samsung Advisor
Thank you for sharing your experience. Samsung remotes are designed to offer convenient control, but we understand if you’d prefer to use a universal remote. Many third-party remotes work well with Samsung TVs, though setup steps may vary by brand and model.
To get started, we recommend checking the manufacturer’s instructions for programming codes and pairing methods.
To disable the sound feedback when using the remote, go to Settings> Sound> Expert Settings> Sound Feedback> Off.
If you run into any trouble or have compatibility questions, Samsung Support is happy to help. You can reach us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat agents are also available at the ‘Support’ link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Best TV. Will never leave Samsung
on August 5, 2026
Posted by: Samsung fan
from CT
Picture is clear, sharp and to navigate around the features is easy.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US