Customer reviews from Samsung US
Samsung - 58 Class U8000H Series Crystal UHD 4K Smart Tizen TV (2026)
Average customer rating
4.6
(380 Reviews)
Rating breakdown 380 reviews
5 Stars
280
4 Stars
62
3 Stars
20
2 Stars
12
1 Star
6
91%of customers recommend this product.
(
195 out of
215)
Customer Reviews for Samsung - 58 Class U8000H Series Crystal UHD 4K Smart Tizen TV (2026)
Customer Rating
5
Great look
on June 1, 2026
Posted by: B coop
[This review was collected as part of a promotion.] We love the TV. The remote is very easy to use and the color is so vibrant! Yall did a bomb job with this one.
Written by a customer while visiting Samsung US
Customer Rating
5
Enjoying the great pic!
on May 25, 2026
Posted by: Meems
from Stockton, MO
[This review was collected as part of a promotion.] Very impressed with the clear crisp picture no matter whether it is old fashioned antenna or streaming service.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Not an easy setup
on May 24, 2026
Posted by: Golfer1
Picture quality is OK nothing special but the setup is terrible.
Response from Samsung USBy Samsung Advisor, May 25, 2026
Hi Golfer1,
Thanks for reaching out and sharing your experience. To help you learn your way around all the features of your TV, you can find helpful guides – including the full e-Manual – on our website. Just head to Samsung.com and navigate to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your U8000H TV model to download the guides you’d like.
You’ll also find these resources built right into your TV under: Settings > Support > Tips and User Guides
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
Thanks for reaching out and sharing your experience. To help you learn your way around all the features of your TV, you can find helpful guides – including the full e-Manual – on our website. Just head to Samsung.com and navigate to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your U8000H TV model to download the guides you’d like.
You’ll also find these resources built right into your TV under: Settings > Support > Tips and User Guides
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Tv
on May 21, 2026
Posted by: Valcntry
[This review was collected as part of a promotion.] I love my new Tv. It’s just so nice to watch tv in my bedroom and the shows are great.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features
on May 21, 2026
Posted by: Brownie
from New Jersey
[This review was collected as part of a promotion.] Out new Chrystal UHD is such great choice for our home our old model was over 10 years old and had reached its end of life.This new model has crystal clear images letting it seem that the people on screen are actually in the room with you.The set up as simple and we're still learning all the features.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Moving from different platforms is easy
on May 21, 2026
Posted by: BeBe
[This review was collected as part of a promotion.] It was super easy to follow the set-up instructions - (a BIG bonus when you are not tech savvy)
Written by a customer while visiting Samsung US
Customer Rating
3
Just poor instructions
on May 21, 2026
Posted by: Royal
[This review was collected as part of a promotion.] The view is great. The remote is hard to figure out. And I still don’t know how to put the sleep timer on. You need better instructions.
Response from Samsung USBy Samsung Advisor, May 21, 2026
Hi Royal,
Thank you for your purchase and for reaching out to us.
To access the Sleep Timer, go to Settings > All Settings > General & Privacy > Power and Energy Saving > Sleep Timer.
To help you get the most from your TV, you can download the full e-Manual and more by visiting Samsung’s website then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your U8000H TV model to view or download the available guides.
The e-Manual and Remote Control Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides
If you need additional help, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available through the ‘Support’ link on our website.
~ Samsung Advisor
Thank you for your purchase and for reaching out to us.
To access the Sleep Timer, go to Settings > All Settings > General & Privacy > Power and Energy Saving > Sleep Timer.
To help you get the most from your TV, you can download the full e-Manual and more by visiting Samsung’s website then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your U8000H TV model to view or download the available guides.
The e-Manual and Remote Control Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides
If you need additional help, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available through the ‘Support’ link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV 🫡🫡🫡
on May 21, 2026
Posted by: Benja
from California
[This review was collected as part of a promotion.] I like this tv because looks perfect, resolution brightness everything 👌🏻
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US