Customer reviews from Samsung US
Samsung - 58 Class U8000H Series Crystal UHD 4K Smart Tizen TV (2026)
Average customer rating
4.6
(380 Reviews)
Rating breakdown 380 reviews
5 Stars
280
4 Stars
62
3 Stars
20
2 Stars
12
1 Star
6
91%of customers recommend this product.
(
195 out of
215)
Customer Reviews for Samsung - 58 Class U8000H Series Crystal UHD 4K Smart Tizen TV (2026)
Customer Rating
5
Man cave perfecto...
on June 11, 2026
Posted by: Legit
[This review was collected as part of a promotion.] The box of vision is awesome and takes man cave equipment to another level the colors and clarity is great...
Written by a customer while visiting Samsung US
Customer Rating
4
Great TV But...
on June 10, 2026
Posted by: EdStaff
[This review was collected as part of a promotion.] The resolution, brightness, contrast, refresh rate, and color are excellent. My problem is that we use Xfinity and have gotten use to using a voice remote. Unfortunately this model does not have that capability even when using a remote that I bought with voice remote.
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung 43 in CUHD
on June 9, 2026
Posted by: Daisyduke
[This review was collected as part of a promotion.] Love this tv so easy to use and set up!!! Great color and automatically adjusts brightness to the room lighting!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Terrible setup nd impossible to watch the programs
on June 8, 2026
Posted by: Unhappy
[This review was collected as part of a promotion.] Well I cannot tell is this Review started OK I can see something printed The actual TV with its brightness and color and resolution seems fine however set up was pretty difficult and once I once I had the TV turned on The remote Didn't work in any reasonable fashion It Let me watch only a few programs not a whole list of things from my cable channel just things that apparently Samsung wanted me to watch and that is totally unreasonable I have Programs I like to watch typically and they weren't included in In your list of things on On The TV I can't imagine how You thought that should work Who would wanna be limited to just a few TV programs you recommended I can't imagine anybody It was it was the worst set up I could ever ever imagined it took hours and it wouldn't let me watch the program so I wanted it wouldn't let me see a list of what was on my TV on the cable channels I am Incredibly disappointed With your startup and procedures And don't use your remote For anything as I figured out a different way to Reach channel I'm interested in I could not possibly recommend A Samsung product To anyone That should cover it Terrible setup And horrendous Procedure for using the TV
Features
1
Performance
3
Design
1
Value
1
Response from Samsung USBy Samsung Advisor, June 8, 2026
Hi Unhappy,
Thank you for reaching out to us. If your TV isn’t finding a signal or channels are missing when connected to your cable box, please try the following steps:
1. First, make sure the external device (such as a cable box or antenna) is securely connected to your TV and powered on.
2. On your remote, press the left directional button to access the Connected Devices menu, then navigate to Sources to switch between input sources and confirm your TV is on the correct one.
3. If you're using a set-top box or cable box, double-check the broadcast signal or the network connection to that external device, as signal issues may be coming from the source itself.
If the issue continues or you need additional help with input settings or channel scanning, please don’t hesitate to reach out to Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). Our LiveChat agents are also available at the ‘Support’ link on our website.
~ Samsung Advisor
Thank you for reaching out to us. If your TV isn’t finding a signal or channels are missing when connected to your cable box, please try the following steps:
1. First, make sure the external device (such as a cable box or antenna) is securely connected to your TV and powered on.
2. On your remote, press the left directional button to access the Connected Devices menu, then navigate to Sources to switch between input sources and confirm your TV is on the correct one.
3. If you're using a set-top box or cable box, double-check the broadcast signal or the network connection to that external device, as signal issues may be coming from the source itself.
If the issue continues or you need additional help with input settings or channel scanning, please don’t hesitate to reach out to Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). Our LiveChat agents are also available at the ‘Support’ link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Great value
on June 7, 2026
Posted by: Me me me
[This review was collected as part of a promotion.] My husband has cancer I’m the only one working great tv for the price good value
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung has Never let me Down
on June 7, 2026
Posted by: Robert S
from Redlands, CA
[This review was collected as part of a promotion.] I bought this TV for my Mom to replace her old one. I have only bought Samsung TVs for the last 15 yrs and have been very happy with them. My TV stays on pretty much 24/7 an it has never failed me. I expect the same from the one I bought my Mom. It has a great picture resolution and a decent refresh rate.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love Samsung
on June 7, 2026
Posted by: Starr
from Baltimore, Md
[This review was collected as part of a promotion.] They colors are beautiful. The resolution, contrast, and brightness are sharp and clear. You can see everything. It's refreshing.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Hard to surf
on June 6, 2026
Posted by: Art_N
from Tampa FL
[This review was collected as part of a promotion.] Nice resolution, brightness and contrast too, but the remote don’t have the right design, small and confused bottoms small icons and it is no easy to surf, my wife and myself suffer when try. Need think in a older consumers
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US