Customer reviews from Samsung US
Samsung - 58 Class U8000H Series Crystal UHD 4K Smart Tizen TV (2026)
Average customer rating
4.6
(380 Reviews)
Rating breakdown 380 reviews
5 Stars
280
4 Stars
62
3 Stars
20
2 Stars
12
1 Star
6
91%of customers recommend this product.
(
195 out of
215)
Customer Reviews for Samsung - 58 Class U8000H Series Crystal UHD 4K Smart Tizen TV (2026)
Customer Rating
5
Great color
on June 22, 2026
Posted by: Hurley
[This review was collected as part of a promotion.] Great color and easy to navigate through all the features
Written by a customer while visiting Samsung US
Customer Rating
3
Confusing remote
on June 22, 2026
Posted by: Freddy
from Freeport, IL
[This review was collected as part of a promotion.] The picture is very clear. The remote is very hard to understand though. Even the instructions in the users guide are a bit confusing.
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy Samsung Advisor, June 22, 2026
Hi Freddy,
We appreciate your thoughts on the U8000H TV’s remote. While it may appear minimal at first glance, many of the buttons are designed with dual or long-press functions to help reduce clutter without sacrificing functionality.
For example:
• Volume rocker: Push UP/DOWN to adjust volume; press and release quickly to MUTE.
• Long-press Volume button: Hold for more than 1 second to access Accessibility Shortcuts.
• RETURN button: Press to go back to the previous screen or menu; when watching TV, it takes you back to the previous channel.
These combined functions help create a cleaner design while keeping everything you need just a button away. If you ever need help with your remote or want to learn more shortcuts, we’re here to assist. You can reach us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or reach us via text anytime. You can also visit ‘Support’ on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
We appreciate your thoughts on the U8000H TV’s remote. While it may appear minimal at first glance, many of the buttons are designed with dual or long-press functions to help reduce clutter without sacrificing functionality.
For example:
• Volume rocker: Push UP/DOWN to adjust volume; press and release quickly to MUTE.
• Long-press Volume button: Hold for more than 1 second to access Accessibility Shortcuts.
• RETURN button: Press to go back to the previous screen or menu; when watching TV, it takes you back to the previous channel.
These combined functions help create a cleaner design while keeping everything you need just a button away. If you ever need help with your remote or want to learn more shortcuts, we’re here to assist. You can reach us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or reach us via text anytime. You can also visit ‘Support’ on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on June 22, 2026
Posted by: Tarek Tim
from NY
[This review was collected as part of a promotion.] Great TV we love it samsung TV is the beast thank you
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect picture and sound.
on June 22, 2026
Posted by: KY Shopper
from London,Ky
[This review was collected as part of a promotion.] Perfect clarity, great picture, never fragments, so the resolution is fast. Brightness and contrast are always perfect because it's adjusts itself. And the soundstage sound doesn't do that too loud then too quiet where you have to constantly adjust volume. Would definitely recommend.
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
So crystal clear
on June 22, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Best tv, crystal clear picture, great sound. So many awesome features. Not to pricy.
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent image and sound quality, easy tooperate
on June 22, 2026
Posted by: Teddy
from Maryland
[This review was collected as part of a promotion.] The image quality of this product is really excellent, I will go fot another product a larger size of 75 inches for my living room.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome clarity and spectacular sound
on June 22, 2026
Posted by: Johnny
from Lubbock TX
[This review was collected as part of a promotion.] This was a very nice TV the screen is huge it's clear I definitely would recommend this to anyone who wants to have something to watch entertainment.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Bedroom TV
on June 21, 2026
Posted by: Sirruler
from Chicago,IL
[This review was collected as part of a promotion.] Upgrade my TV in master bedroom from a 32 to a 43in. Very easy to set up at home. Took less then 5 minutes from the box to the dresser. Program the TV took about 15 minutes with the apps.Great
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US