Customer reviews from Samsung US
Samsung - 58 Class U8000H Series Crystal UHD 4K Smart Tizen TV (2026)
Average customer rating
4.6
(380 Reviews)
Rating breakdown 380 reviews
5 Stars
280
4 Stars
62
3 Stars
20
2 Stars
12
1 Star
6
91%of customers recommend this product.
(
195 out of
215)
Customer Reviews for Samsung - 58 Class U8000H Series Crystal UHD 4K Smart Tizen TV (2026)
Customer Rating
4
Nice TV But,
on July 20, 2026
Posted by: ogggheen
from Michigan
[This review was collected as part of a promotion.] Easy purchase and easy to set up. Layout was simple. Really liked it for the ease of use, but on day 6, the backlight went out and it had to be returned. Went ahead and got the same one, and hopefully this one lasts as it should.
Features
5
Performance
3
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great buy
on July 20, 2026
Posted by: Scgrands
from Yuma, AZ
[This review was collected as part of a promotion.] Bought a second tv for my grands while they were visiting. Easy to install the apps, good color and sound. In general, good fit all around.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great value
on July 20, 2026
Posted by: Charlie
[This review was collected as part of a promotion.] Easy setup, light weight enough the 2 people can l
ift and install. Beautiful picture, nice clarity.
ift and install. Beautiful picture, nice clarity.
Written by a customer while visiting Samsung US
Customer Rating
4
Good TV Weird Volume Control On Remote
on July 19, 2026
Posted by: Snitsky89
[This review was collected as part of a promotion.] You need a Samsung account to use the tv. Not a big deal.
The TV has a nice and vivid picture. The TV turns on fast. Everything works as it should.
The sound is lackluster. Has decent sound but lacking in volume. A soundbar will fix that.
For the negative the up and down volume control is on one side of the remote.,Took me hours of online searching to figure this out. I thought the volume was broken stuck on one setting. Worst volume control design ever.
The TV has a nice and vivid picture. The TV turns on fast. Everything works as it should.
The sound is lackluster. Has decent sound but lacking in volume. A soundbar will fix that.
For the negative the up and down volume control is on one side of the remote.,Took me hours of online searching to figure this out. I thought the volume was broken stuck on one setting. Worst volume control design ever.
Written by a customer while visiting Samsung US
Customer Rating
3
Nice and Affordable
on July 17, 2026
Posted by: bxbyserena
from CA
[This review was collected as part of a promotion.] This Tv is pretty average in terms of television. The color is and picture quality are pretty nice. The sound is great when it works correctly. I’ve had issues with sound quality however. The sound tends to sound staticky/garbled at random times and this spans across all apps. Other than that I do enjoy this television.
I would recommend this to a friend!
Features
3
Performance
3
Design
5
Value
5
Response from Samsung USBy Samsung Advisor, July 17, 2026
Hi bxbyserena,
We appreciate you sharing your experience regarding an unusual sound coming from your TV. The cause may vary depending on where the sound is coming from and how your system is set up.
• If the sound is coming from your TV speakers, or if you're using an external audio device like a soundbar, please double-check that the audio cable is securely connected to the correct audio output on the external device.
• If you're using an antenna or cable connection, a weak signal may result in sound distortion. You can check your broadcast signal level by going to: Settings > Support > Device Care > Self Diagnosis > Broadcast Signal
• If the sound seems to come from the back of the TV, it may be the result of thermal expansion or contraction of the outer casing. This can cause a soft popping noise and is considered normal - it does not indicate a malfunction, and your TV remains safe to use.
We also recommend running a Sound Test to check for audio issues: Home > left directional key > Settings > Support > Device Care > Self Diagnosis > Sound Test
If the issue continues or you’d like assistance, feel free to contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat and additional support resources are also available through the Support link on our website.
~ Samsung Advisor
We appreciate you sharing your experience regarding an unusual sound coming from your TV. The cause may vary depending on where the sound is coming from and how your system is set up.
• If the sound is coming from your TV speakers, or if you're using an external audio device like a soundbar, please double-check that the audio cable is securely connected to the correct audio output on the external device.
• If you're using an antenna or cable connection, a weak signal may result in sound distortion. You can check your broadcast signal level by going to: Settings > Support > Device Care > Self Diagnosis > Broadcast Signal
• If the sound seems to come from the back of the TV, it may be the result of thermal expansion or contraction of the outer casing. This can cause a soft popping noise and is considered normal - it does not indicate a malfunction, and your TV remains safe to use.
We also recommend running a Sound Test to check for audio issues: Home > left directional key > Settings > Support > Device Care > Self Diagnosis > Sound Test
If the issue continues or you’d like assistance, feel free to contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat and additional support resources are also available through the Support link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
GREAT TV
on July 17, 2026
Posted by: veteran reviewer
[This review was collected as part of a promotion.] It's so quick and responsive and easy to navigate this product is amazing such a good responsive television 1000000% recommend its so Bright and the contrast is amazing the upscaling too and uniformity
Written by a customer while visiting Samsung US
Customer Rating
4
My 43" flat screen by Samsung
on July 15, 2026
Posted by: Wipeout
[This review was collected as part of a promotion.] It's good preforming unit, color and the UHD SAMSUNG got it right for the price It's the only best ⁉️
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Picture!
on July 13, 2026
Posted by: WilliamFancyson3rd
from Lanham, MD
[This review was collected as part of a promotion.] This tv has amazing color and definition! The sound quality is up to par as well as it’s easy set up process took no longer than 10 mins and it was working like my other Samsung tv! Great buy
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US