Customer reviews from Samsung US
Samsung - 58 Class U8000H Series Crystal UHD 4K Smart Tizen TV (2026)
Average customer rating
4.6
(380 Reviews)
Rating breakdown 380 reviews
5 Stars
280
4 Stars
62
3 Stars
20
2 Stars
12
1 Star
6
91%of customers recommend this product.
(
195 out of
215)
Customer Reviews for Samsung - 58 Class U8000H Series Crystal UHD 4K Smart Tizen TV (2026)
Customer Rating
4
New Smart TV
on July 20, 2026
Posted by: Stone
[This review was collected as part of a promotion.] We bought a new Smart TV to replace an older one and are getting less channels and do not understand why?
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Buy
on July 20, 2026
Posted by: Bill
[This review was collected as part of a promotion.] First Samsung we’ve owned; GREAT TV, very easy to set-up; picture and sound is amazing. Unit was priced right also. Would definitely buy another in the future.
Written by a customer while visiting Samsung US
Customer Rating
4
Super clear and bright
on July 20, 2026
Posted by: Jerbob
from Bayfield WI
[This review was collected as part of a promotion.] It took a while for me to understand how to use the new kind of remote. I was used to the old kind that each button did a certain thing. I’m still getting used to the ultra sharp clarity. I haven’t had the TV long and I’m kind of busy these days so I haven’t explored all these options.
I would recommend this to a friend!
Features
4
Performance
4
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great color
on July 20, 2026
Posted by: Always Samsung
[This review was collected as part of a promotion.] Very nice color. Brightness. Always buy Samsung products—hsve another 55”TV and refrigerator, as well.
Prefer Samsung.
Prefer Samsung.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Sort of ok
on July 20, 2026
Posted by: katjac
from Aberdeen, SD
[This review was collected as part of a promotion.] The picture is nice and clear and bright. The response is kind of slow though. When I turn the tv on it has to wait for a bit before the actual picture comes on. Then it isn't what I was watching when I shut it off. I have to ush another button on the remote to get to a channel that I recognize. Also I hate having to have 2 remotes to control the tv. Everything is on the universal remote that I use but the sound is on the remote that came with the tv. Kind of a hassle. Otherwise it is a great produce!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy Samsung Advisor, July 20, 2026
Hi katjac,
We value your feedback regarding the response time of your U8000H TV. For the best performance, please ensure the latest firmware version is installed: Home > left directional key > Settings > Support > Software Update
You can also improve responsiveness by running the built-in Device Care tool, which checks system memory, clears cached data, and closes background apps: Home > left directional key > Settings > Support > Device Care > Start Device Care
Please know you can control your connected devices (like cable boxes, Blu-ray players, or game consoles) using your U8000H TV’s remote by following these steps:
1. Connect & Power On the Device Connect the external device to one of your TV’s HDMI ports and power it on. Your TV may automatically detect the device and switch inputs. If it doesn’t, continue with the steps below.
2. Launch Universal Remote Setup. On your TV, navigate to: Home > left directional key > Connected Devices > Universal Remote Setup. When the connected device appears, select it to begin setup.
3. Start the Setup. Select Universal Remote on the Home screen, choose Start, and ensure your device is powered on. When your desired device appears, select it and follow the on-screen instructions. Setup may vary slightly based on device type.
4. Finalize and Test. Once complete, your Samsung TV and remote will remember the connected device and its HDMI port. If the device doesn’t respond after setup, you may need to re-register it or adjust its position for better signal reception.
Helpful Tips:
• If your external device is a Samsung product, Anynet+ (HDMI-CEC) may let you control it automatically using your TV remote with no extra setup.
• Make sure nothing blocks the IR signal between your TV and external devices.
• If you’re having difficulty, try adjusting the device’s position for better remote signal reception.
• This feature may not be supported on all external devices or setups.
For further support with setup or compatibility questions, please don’t hesitate to contact Samsung Customer Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat agents are also available at the ‘Support’ link on our website.
~ Samsung Advisor
We value your feedback regarding the response time of your U8000H TV. For the best performance, please ensure the latest firmware version is installed: Home > left directional key > Settings > Support > Software Update
You can also improve responsiveness by running the built-in Device Care tool, which checks system memory, clears cached data, and closes background apps: Home > left directional key > Settings > Support > Device Care > Start Device Care
Please know you can control your connected devices (like cable boxes, Blu-ray players, or game consoles) using your U8000H TV’s remote by following these steps:
1. Connect & Power On the Device Connect the external device to one of your TV’s HDMI ports and power it on. Your TV may automatically detect the device and switch inputs. If it doesn’t, continue with the steps below.
2. Launch Universal Remote Setup. On your TV, navigate to: Home > left directional key > Connected Devices > Universal Remote Setup. When the connected device appears, select it to begin setup.
3. Start the Setup. Select Universal Remote on the Home screen, choose Start, and ensure your device is powered on. When your desired device appears, select it and follow the on-screen instructions. Setup may vary slightly based on device type.
4. Finalize and Test. Once complete, your Samsung TV and remote will remember the connected device and its HDMI port. If the device doesn’t respond after setup, you may need to re-register it or adjust its position for better signal reception.
Helpful Tips:
• If your external device is a Samsung product, Anynet+ (HDMI-CEC) may let you control it automatically using your TV remote with no extra setup.
• Make sure nothing blocks the IR signal between your TV and external devices.
• If you’re having difficulty, try adjusting the device’s position for better remote signal reception.
• This feature may not be supported on all external devices or setups.
For further support with setup or compatibility questions, please don’t hesitate to contact Samsung Customer Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat agents are also available at the ‘Support’ link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV!!
on July 20, 2026
Posted by: Shorty
from Seymour Tennessee
[This review was collected as part of a promotion.] I love my new TV! I have never had a big TV before so I’m very pleased with it. It was easy to set up. I would recommend it if anybody needs a new one.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV!!
on July 20, 2026
Posted by: Shorty57
[This review was collected as part of a promotion.] I love my new TV. I’ve never had a big TV till now. I got a 50 inch. It is really nice. It was easy to set up. Samsung TVs are awesome!
Written by a customer while visiting Samsung US
Customer Rating
4
Could use voice control remote
on July 20, 2026
Posted by: Geo341
[This review was collected as part of a promotion.] that's good TV brightness is good contrast responsiveness uniformity and upscaling are good but you could use a voice control remote thank you
Written by a customer while visiting Samsung US