Customer reviews from Samsung US
Samsung - 58 Class U8000H Series Crystal UHD 4K Smart Tizen TV (2026)
Average customer rating
4.6
(380 Reviews)
Rating breakdown 380 reviews
5 Stars
280
4 Stars
62
3 Stars
20
2 Stars
12
1 Star
6
91%of customers recommend this product.
(
195 out of
215)
Customer Reviews for Samsung - 58 Class U8000H Series Crystal UHD 4K Smart Tizen TV (2026)
Customer Rating
5
Picture quality
on July 21, 2026
Posted by: Willmina
[This review was collected as part of a promotion.] The quality of the picture is great and the faces are true to life.
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV for the price!
on July 21, 2026
Posted by: AALA
from Tennessee
[This review was collected as part of a promotion.] We upgraded from an older tv that just didn’t have a clear picture anymore and the navigation of streaming service was a hassle. I am SO happy with our choice. This tv has a great picture- we did mess with the brightness and saturation a little to get what we liked based on lighting in the room and that was easy to do. The navigation among streaming services and adding apps for services is super easy. The sound quality is also really good. Our previous tv needed a sound bar but it didn’t attach to this tv. We assumed we’d need to buy a new sound bar but we’ve been watching it a week now and the sound has been great with sports and movies. I highly recommend this tv. The price point makes it an easy choice and it’s definitely worth it!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
have no idea
on July 21, 2026
Posted by: Nancy
[This review was collected as part of a promotion.] can only turn tv on and off cannot use features instructions are to small to read
Response from Samsung USBy Samsung Advisor, July 21, 2026
Hi Nancy,
Thank you for your feedback. To enlarge the menu on your screen, please go to Settings > All Settings > General & Privacy > Accessibility. You can find features for the visually impaired, such as Voice Guide Settings, Audio (Video) Description, which will provide an audio description of video scenes, High Contrast, Grayscale, Color Inversion, Enlarge, Learn TV Remote, Learn Menu Screen, and more.
If you need more help, please do not hesitate to reach out to us at -800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat agents are also available through the ‘Support’ link on our website.
~ Samsung Advisor
Thank you for your feedback. To enlarge the menu on your screen, please go to Settings > All Settings > General & Privacy > Accessibility. You can find features for the visually impaired, such as Voice Guide Settings, Audio (Video) Description, which will provide an audio description of video scenes, High Contrast, Grayscale, Color Inversion, Enlarge, Learn TV Remote, Learn Menu Screen, and more.
If you need more help, please do not hesitate to reach out to us at -800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat agents are also available through the ‘Support’ link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung TV
on July 21, 2026
Posted by: Tide
from California
[This review was collected as part of a promotion.] I am very satisfied with my recent purchase of Samsung TV.
It made my viewing very enjoyable and relaxing. The brightness, soundstage, contrast, upscaling and responsiveness are exactly perfect.
It made my viewing very enjoyable and relaxing. The brightness, soundstage, contrast, upscaling and responsiveness are exactly perfect.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Upscaling
on July 21, 2026
Posted by: Ffrodie
from Oklahoma
[This review was collected as part of a promotion.] My son installed it for me. Was easy to connect, The color and clarity blew me away. The features of all the availability of channels, shows and services are amazing. This is the best tv that I have ever seen and the price was not bad at all. Definitely got my money’s worth on this sweet deal.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
ok
on July 21, 2026
Posted by: joanne
from Louisville ohio
[This review was collected as part of a promotion.] I like it ok but there seems to be a line at the bottom of the tv that moves a round a bit . The does not seem quite right
Response from Samsung USBy Samsung Advisor, July 21, 2026
Hi Joanne,
Thank you for sharing your experience with Samsung’s U8000H. If your TV is displaying lines on the screen, we recommend the following steps to help isolate the issue:
1. Check all input cable connections for any external devices (e.g., HDMI, streaming boxes, Blu-ray players)
2. Switch channels or inputs to see if the issue appears across all sources
3. Run a Picture Test to check for panel-related issues: Settings > Support > Device Care > Self Diagnosis > Picture Test
4. Perform a cold boot by holding the power button on your remote for about 10 seconds
5. Ensure your TV has the latest software installed: Settings > Support > Software Update
If the issue continues after these steps, the TV may require service. For further assistance, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat and additional support resources are also available through the Support link on our website.
~ Samsung Advisor
Thank you for sharing your experience with Samsung’s U8000H. If your TV is displaying lines on the screen, we recommend the following steps to help isolate the issue:
1. Check all input cable connections for any external devices (e.g., HDMI, streaming boxes, Blu-ray players)
2. Switch channels or inputs to see if the issue appears across all sources
3. Run a Picture Test to check for panel-related issues: Settings > Support > Device Care > Self Diagnosis > Picture Test
4. Perform a cold boot by holding the power button on your remote for about 10 seconds
5. Ensure your TV has the latest software installed: Settings > Support > Software Update
If the issue continues after these steps, the TV may require service. For further assistance, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat and additional support resources are also available through the Support link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
The contrast is excellent…
on July 21, 2026
Posted by: Heather
[This review was collected as part of a promotion.] Set up was easy the only problem we had was we didn’t know the volume button pushed up We didn’t find it it the instructions…we kept muting the tv lol
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing picture
on July 21, 2026
Posted by: Bo0gman
from 315 N Delaware Ave
[This review was collected as part of a promotion.] Samsung tv is perfect should have got a bigger size
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US