Customer reviews from frigidaire.com
Frigidaire - 5.1 Cu. Ft. Freestanding Gas Range with Quick Boil - Black
Average customer rating
4.8
(1,639 Reviews)
Rating breakdown 1,639 reviews
5 Stars
1,371
4 Stars
221
3 Stars
30
2 Stars
7
1 Star
10
Customer Reviews for Frigidaire - 5.1 Cu. Ft. Freestanding Gas Range with Quick Boil - Black
Customer Rating
5
Great
on March 5, 2026
Posted by: TysTL
[This review was collected as part of a promotion.] I like the instant heat from the gas burners to cook food on.
Response from frigidaire.comBy Sam, Online Outreach Specialist, March 9, 2026
Hello TysTL!
Thank you for sharing your experience with your Frigidaire 30" Gas Range with Steam Clean (model FCRG3062AS). We’re glad to hear that you’re enjoying the instant heat from the gas burners—perfect for cooking your meals quickly and efficiently!
It’s always great to know our appliances are making a positive difference in your kitchen. If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Thank you for sharing your experience with your Frigidaire 30" Gas Range with Steam Clean (model FCRG3062AS). We’re glad to hear that you’re enjoying the instant heat from the gas burners—perfect for cooking your meals quickly and efficiently!
It’s always great to know our appliances are making a positive difference in your kitchen. If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great stove at a great price
on March 5, 2026
Posted by: Abby79
This stove is really easy to use and clean. I love it.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, March 6, 2026
Hi Abby79! Thank you for sharing such wonderful feedback! We’re really happy to hear that you’re finding the stove easy to use and clean — that kind of convenience makes cooking and everyday maintenance so much nicer. It’s also great to know that you feel it’s a great value and that you love using it.
We truly appreciate you choosing Frigidaire and are glad the stove is working well for you. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We truly appreciate you choosing Frigidaire and are glad the stove is working well for you. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
1
Skip this one
on March 9, 2026
Posted by: Purchaseregrets
Horrible range!! I just scheduled my 3rd repair for the same issue. I haven't even had it a year. So disappointed with this product. If I could, I would return it. I will be avoiding Frigidaire products from now on.
Response from frigidaire.comBy Maico, Online Outreach Specialist, March 12, 2026
Hi there, valued consumer! Thank you for sharing your feedback with us. We’re very sorry to hear about your experience and can certainly understand how frustrating it must be to schedule a third repair for the same issue, especially when you’ve had the range for less than a year. We completely understand your disappointment, and we truly regret the inconvenience this situation has caused.
We deeply apologize for your recent experience with your appliance product, and we thank you for bringing it to our attention. We can see that you are working with our Customer Care Team toward a resolution. A service visit was set today to further diagnose the unit for repair.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
We deeply apologize for your recent experience with your appliance product, and we thank you for bringing it to our attention. We can see that you are working with our Customer Care Team toward a resolution. A service visit was set today to further diagnose the unit for repair.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good oven for price, except…
on March 10, 2026
Posted by: HollyBob
[This review was collected as part of a promotion.] We like this oven, it has been easy to clean, it cooks evenly, and we like the steam clean feature-however, it had a terrible, terrible odor when we first had it installed. We did the initial “burn off” and the ran and cleaned the oven additional times. It still has a slight odor, especially if I turn the heat past 400. This is a concern because don’t know what toxic fumes we were breathing in-we had to keep windows open in the cold of winter.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, March 13, 2026
Hi there. We’re sorry to hear about the odor you experienced with your new oven. It’s good to know that you’re finding it easy to clean and that it cooks evenly, but we understand your concern about fumes during the initial use. Often, new ovens can emit odors during the first few high-heat uses as manufacturing residues burn off, but if the odor persists or seems unusual, we recommend contacting our customer support team to ensure everything is functioning safely. We appreciate you choosing Frigidaire and want to help make sure your oven is safe and comfortable to use.
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire comes thru again
on March 16, 2026
Posted by: Fortimer
[This review was collected as part of a promotion.] When we needed to replace our gas stove we chose the brand we trusted from previous experience
Response from frigidaire.comBy John, Online Outreach Specialist, March 17, 2026
Hello, Fortimer. Thank you for choosing Frigidaire—we truly appreciate your trust in our brand and are honored to be part of your home again. It means a lot to us that your previous experience helped guide your decision.
If you have any additional questions or concerns, please don’t hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8 p.m. EST. We’ll be happy to assist you. -John
If you have any additional questions or concerns, please don’t hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8 p.m. EST. We’ll be happy to assist you. -John
Written by a customer while visiting frigidaire.com
Customer Rating
4
Solid oven/range
on March 16, 2026
Posted by: rolltideryan
[This review was collected as part of a promotion.] Love the burner configuration. Simple to setup except converting from natural gas to LP has been a bit difficult. Otherwise, great oven that were very excited to use :)
Response from frigidaire.comBy Maico, Online Outreach Specialist, March 18, 2026
Hello there, Rolltideryan! Thank you for sharing your experience with your new Frigidaire range! We’re thrilled to hear that you love the burner configuration and that the oven is making cooking exciting for you.
We understand that converting from natural gas to LP can be a bit challenging. For your convenience, detailed instructions are included in the owner’s manual, and our Customer Support team is always happy to provide step-by-step guidance if needed.
If you have any additional questions, suggestions, or concerns, please join us via Live Chat on our website or by calling 1-800-374-4432. Our support team is available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for choosing Frigidaire. We’re excited that you’re enjoying your new oven and hope it brings you many great meals!
- Maico
We understand that converting from natural gas to LP can be a bit challenging. For your convenience, detailed instructions are included in the owner’s manual, and our Customer Support team is always happy to provide step-by-step guidance if needed.
If you have any additional questions, suggestions, or concerns, please join us via Live Chat on our website or by calling 1-800-374-4432. Our support team is available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for choosing Frigidaire. We’re excited that you’re enjoying your new oven and hope it brings you many great meals!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
4
on March 21, 2026
Posted by: Johnnie C Bose man
[This review was collected as part of a promotion.] I like my new stove very much. Only thing I find is that cleaning the burners is not working well. i followed the cleaning instructions, tried everything possible, but the burners are not coming close to clean.
Response from frigidaire.comBy Maico, Online Outreach Specialist, March 24, 2026
Good day, Johnnie C Bose man! Thank you for sharing your feedback! We’re glad to hear that you like your new Frigidaire stove. We’re sorry to hear that you’re having trouble getting the burners fully clean despite following the instructions. Burner cleaning can sometimes be tricky depending on the type of residue, and our team is happy to provide tips or guidance to help improve the results.
If you have any additional suggestions, comments, or concerns—or would like assistance with cleaning techniques—please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again, and we hope you have a great rest of your day!
- Maico
If you have any additional suggestions, comments, or concerns—or would like assistance with cleaning techniques—please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again, and we hope you have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Good
on March 21, 2026
Posted by: Home gas range
[This review was collected as part of a promotion.] This is good and performs well .. will recommend it to others
Response from frigidaire.comBy Maico, Online Outreach Specialist, March 24, 2026
Hi valued consumer, thank you for sharing your feedback! We’re thrilled to hear that your Frigidaire product is performing well and that you would recommend it to others. Your satisfaction and support mean a lot to us!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again, and we hope you have a great rest of your day!
- Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again, and we hope you have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com