Customer reviews from frigidaire.com
Frigidaire - 5.1 Cu. Ft. Freestanding Gas Range with Quick Boil - Black
Average customer rating
4.8
(1,599 Reviews)
Rating breakdown 1,599 reviews
5 Stars
1,341
4 Stars
213
3 Stars
30
2 Stars
7
1 Star
8
Customer Reviews for Frigidaire - 5.1 Cu. Ft. Freestanding Gas Range with Quick Boil - Black
Customer Rating
5
Great function!
on January 20, 2026
Posted by: Mkdm13
[This review was collected as part of a promotion.] Actually easier to light than our last stove. No complicated functions. And the broiler is in the oven, not at the bottom!!
Response from frigidaire.comBy Maico, Online Outreach Specialist, January 22, 2026
Good day, Mkdm13! Thank you for taking the time to share your experience! We’re delighted to hear that your new stove is easier to light and that you’re enjoying the straightforward functionality. It’s great to know that having the broiler in the oven is working well for you too!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support team by dialing 1-800-374-4432. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST and are always happy to assist.
Thank you again, and have a wonderful rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support team by dialing 1-800-374-4432. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST and are always happy to assist.
Thank you again, and have a wonderful rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Review
on January 23, 2026
Posted by: Fapnick
[This review was collected as part of a promotion.] My Frigidaire appliances are performing wonderfully well and to expectations. My oven is fantastic. My microwave is superb and eat up well my food even with just 2 minutes. I will definitely recommend the product to everyone.
Response from frigidaire.comBy John, Online Outreach Specialist, January 23, 2026
Hello, Fapnick. Thank you for your thoughtful feedback and for choosing our product. We truly appreciate your trust and are delighted to know that you are satisfied with your purchase. Please be assured that we remain committed to delivering quality products that reflect the value of the investment you have made. We will continuously seek opportunities to exceed your expectations and meet your needs with the highest standards. Should you require any assistance, please do not hesitate to contact us via Live Chat at www.frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. It would be our pleasure to assist you. Thank you once again for your support. -John
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love
on January 23, 2026
Posted by: Dovette
[This review was collected as part of a promotion.] It’s perfect wouldn’t change anything about it. It has an instant boil burner, which is just really cool. I love it and then there’s a simmer. Boil burner as well and I really love that too.
Response from frigidaire.comBy Christian, Online Outreach Specialist, January 23, 2026
Thank you for the wonderful feedback! We’re thrilled to hear you’re loving the range and especially enjoying the instant boil and simmer burners—that versatility really makes cooking more enjoyable. It’s great to know it’s a perfect fit for you. Thanks for choosing Frigidaire, and happy cooking! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Quite an upgrade from my older GE model.
on January 23, 2026
Posted by: DKFAM
[This review was collected as part of a promotion.] So far, I have enjoyed this range, it boils water quickly, the oven preheats in no time, and clean-up is a snap. I do wish it had a proof setting for bread, but other than that, we love it
Response from frigidaire.comBy Christian, Online Outreach Specialist, January 23, 2026
Thank you for sharing your experience! We’re glad to hear you’re enjoying the range and that it’s heating quickly, preheating fast, and easy to clean—that’s exactly what we aim for. We appreciate your feedback about the proof setting as well; suggestions like this help guide future features. Thanks again for choosing Frigidaire, and we hope you continue to enjoy cooking with your new range. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
1
Gas smell while gas range is running
on January 25, 2026
Posted by: DavidCrockett
[This review was collected as part of a promotion.] The experience has been that when the gas range is turned on there is a gas smell that emanates from it for several minutes. A service call was put in. The tech informed me that that have about one call a day for this problem and that a new burner needs to be ordered for it. Our home builder installed this range and I wish that I could have picked a different brand of appliances.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, January 26, 2026
Hi David! Thank you for sharing your experience with us. We’re truly sorry to hear about the gas odor you’ve noticed when using your range and the concern this has caused. A gas smell lasting several minutes is understandably unsettling, and we sincerely apologize for the inconvenience and worry this situation has created.
We also understand your frustration in learning that this issue is not uncommon and that a new burner needs to be ordered. We regret that this was your introduction to the appliance, especially since it was installed by your home builder and you did not have the opportunity to choose a different brand. That is not the experience we want for our customers, and we’re very sorry that your expectations were not met.
We can see that you are working with our Customer Care Team toward a resolution. If you need further assistance, please feel free to contact us via Live Chat or call us at 1-800-374-4432. Monday–Friday, 8:30 a.m.–8 p.m. EST, and we will dive right in. We look forward to hearing from you! - Patrick
We also understand your frustration in learning that this issue is not uncommon and that a new burner needs to be ordered. We regret that this was your introduction to the appliance, especially since it was installed by your home builder and you did not have the opportunity to choose a different brand. That is not the experience we want for our customers, and we’re very sorry that your expectations were not met.
We can see that you are working with our Customer Care Team toward a resolution. If you need further assistance, please feel free to contact us via Live Chat or call us at 1-800-374-4432. Monday–Friday, 8:30 a.m.–8 p.m. EST, and we will dive right in. We look forward to hearing from you! - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great gas range
on January 26, 2026
Posted by: Cheesecake King
[This review was collected as part of a promotion.] We recently purchased the Frigidaire 5 burner gas range and have been enjoying it. This range has the right mix of large and small burners and the oven is spot on for temperature. The range is stainless steel and black finished and fits in well with our other appliances. I highly recommend this Frigidaire gas 5 burner range to everyone looking for a good value and good performing self standing stove.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, January 27, 2026
Hi there. We’re glad to hear you’re enjoying your Frigidaire 5-burner gas range! It’s great to know the burner variety works well for your cooking needs, the oven temperature is right on target, and the stainless steel and black finish blends nicely with your kitchen.
Thank you for the recommendation, and if you ever need assistance, our Customer Care team is available Monday–Friday, 8:30 a.m.–8:00 p.m. ET at 1-800-374-4432 or via live chat on our website.
Best Regards,
Ruth
Thank you for the recommendation, and if you ever need assistance, our Customer Care team is available Monday–Friday, 8:30 a.m.–8:00 p.m. ET at 1-800-374-4432 or via live chat on our website.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
on January 27, 2026
Posted by: Dm2025
[This review was collected as part of a promotion.] I love this stove. It’s exactly what I wanted!
Response from frigidaire.comBy Rox, Online Outreach Specialist, January 28, 2026
Hello, Dm2025! We’re so happy to hear you love your new Frigidaire stove and that it’s exactly what you wanted! Thank you for choosing Frigidaire—we’re thrilled it’s a great fit for your kitchen. If you ever need assistance, you can connect with us via live chat at www.frigidaire.com, or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
-Rox.
-Rox.
Written by a customer while visiting frigidaire.com
Customer Rating
4
on January 29, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I love my new range . My only concern is it puts off a has smell when heating up the oven
Response from frigidaire.comBy Reed, Online Outreach Specialist, January 30, 2026
Thank you for sharing your feedback! We’re so glad to hear that you love your new range.
Regarding the odor when heating the oven, this is actually a common occurrence during the first few uses. New ovens often have a protective coating on the interior that can produce a slight smell as it burns off. This usually disappears after a few uses. We recommend running the oven empty at a moderate temperature for 30–60 minutes to help burn off any residual coating, and ensuring your kitchen is well-ventilated during this time.
If the odor persists beyond the first few uses or seems unusual, please don’t hesitate to reach out. You can contact us via Live Chat on Frigidaire.com or by phone at 1-800-374-4432, Monday–Friday from 8:30 a.m. to 8:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET. We’re always happy to help! - Reed
Regarding the odor when heating the oven, this is actually a common occurrence during the first few uses. New ovens often have a protective coating on the interior that can produce a slight smell as it burns off. This usually disappears after a few uses. We recommend running the oven empty at a moderate temperature for 30–60 minutes to help burn off any residual coating, and ensuring your kitchen is well-ventilated during this time.
If the odor persists beyond the first few uses or seems unusual, please don’t hesitate to reach out. You can contact us via Live Chat on Frigidaire.com or by phone at 1-800-374-4432, Monday–Friday from 8:30 a.m. to 8:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET. We’re always happy to help! - Reed
Written by a customer while visiting frigidaire.com