Customer reviews from frigidaire.com
Frigidaire - 5.1 Cu. Ft. Freestanding Gas Range with Quick Boil - Black
Average customer rating
4.8 out of 5
4.8
(1,599 Reviews)
Open Ratings Snapshot
Rating breakdown 1,599 reviews
5 Stars
1,341
4 Stars
213
3 Stars
30
2 Stars
7
1 Star
8
Best Buy Privacy Policy
Customer Reviews for Frigidaire - 5.1 Cu. Ft. Freestanding Gas Range with Quick Boil - Black
Customer Rating
5 out of 5
5
Gas stove
on January 2, 2026
Posted by: Gas s
[This review was collected as part of a promotion.] I absolutely love my new stove! It works great! Easy to clean and looks sharp!
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
new oven
on January 2, 2026
Posted by: Tyra213
[This review was collected as part of a promotion.] So far I love my new oven. It heats up super fast.
Response from frigidaire.comBy RoxOnline Outreach SpecialistJanuary 5, 2026
Hi Tyra213,

We’re thrilled to hear you’re loving your new oven! It’s great to know it’s heating up quickly and making your cooking experience easier. If you ever have questions or need any assistance, we’re always here to help. You can connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.

Happy cooking!

–Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
on January 4, 2026
Posted by: bamaples1020
[This review was collected as part of a promotion.] Looks great and works nice
Response from frigidaire.comBy JohnOnline Outreach SpecialistJanuary 5, 2026
Hello, Bamaples1020. Thank you for your thoughtful feedback and for choosing our product. We truly appreciate your trust and are delighted to know that you are satisfied with your purchase. Please be assured that we remain committed to delivering quality products that reflect the value of the investment you have made. We will continuously seek opportunities to exceed your expectations and meet your needs with the highest standards. Should you require any assistance, please do not hesitate to contact us via Live Chat at www.frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. It would be our pleasure to assist you. Thank you once again for your support. -John
Written by a customer while visiting frigidaire.com
Customer Rating
4 out of 5
4
Review after thee weeks of use over the holidays.
on January 4, 2026
Posted by: BobinOK
[This review was collected as part of a promotion.] We love having a gas range and this one is a good value. It has good burner control and cleans easily. The only reason we did not give it five stars is that the oven vent releases too much heat onto the cook top reducing efficiency and heating up any pan handles or utensils near the rear burners enough to burn the user. I suspect this might be due to changes to vent related regulatory requirement changes since we last owned a gas range.
Response from frigidaire.comBy MaicoOnline Outreach SpecialistJanuary 6, 2026
Thank you for sharing your feedback, BobinOK! We’re glad to hear that you’re enjoying your gas range, especially the burner control, easy cleaning, and overall value. We also appreciate your detailed note regarding the oven vent and the heat it can direct toward the cooktop. Your observations are very helpful as we continue to improve our products while meeting regulatory requirements.

If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.

Thank you again for your feedback, and we hope you continue enjoying your Frigidaire gas range! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
It’s been a month and my appliances are working good
on January 5, 2026
Posted by: NarendraBabu
[This review was collected as part of a promotion.] I bought a new house which came with all Frigidaire appliances. So far, everything is working perfectly fine.
Response from frigidaire.comBy AngelOnline Outreach SpecialistsJanuary 6, 2026
Hi, NarendraBabu! That’s wonderful to hear! We’re glad your Frigidaire gas range and other appliances are working perfectly in your new home. Thank you for being part of the Frigidaire family. If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday–Friday, 8:30 am–8 pm EST. We’re here whenever you need us.—Angel
Written by a customer while visiting frigidaire.com
Customer Rating
2 out of 5
2
Freezer
on January 5, 2026
Posted by: Trb124
[This review was collected as part of a promotion.] The is a basket that just sits loose at the bottom and does not allow the door to close properly. Seems like a very poor design and waste of space. In fact, is created a dent in the seal of the door. I cannot find any instructions or purpose for is.
Response from frigidaire.comBy MaicoOnline Outreach SpecialistJanuary 8, 2026
Hello Trb124, thank you for reaching out and sharing your experience. I completely understand your frustration. Having a basket that sits loose at the bottom and prevents the door from closing properly can be really inconvenient, and we certainly want your appliance to work safely and efficiently. I also understand your concern about the dent in the door seal, which could affect performance.

For basic troubleshooting, please try the following steps:
1. Check Basket Placement: Ensure that the basket is seated properly in its designated tracks or slots. Sometimes it may appear “loose” if it isn’t fully aligned.
2. Inspect for Obstructions: Look for any debris or packaging material that may have been left inside the basket area during setup.
3. Verify Door Clearance: Gently lift the basket while closing the door to see if it aligns properly. If it interferes with the seal, it may need adjustment or repositioning.
4. Confirm Orientation: Some baskets are reversible or have a specific orientation. Double-check your model’s manual to ensure correct placement.

If these steps don’t resolve the issue, or if you notice any damage to the door seal, we want to make sure this gets addressed promptly. Please feel free to reach out via Live Chat on our website or by calling our Customer Support at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.

We appreciate your feedback, and we’re here to help make sure your appliance works as intended. Thank you for taking the time to reach out, and we hope you have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
New gas stove
on January 5, 2026
Posted by: cliffys dad
[This review was collected as part of a promotion.] We love our new gas stove. Its easy to use and very efficient. Would recommend it to anyone.
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Frigidaire Multi-Function Stove Amazing!
on January 6, 2026
Posted by: Causation
[This review was collected as part of a promotion.] I love my new Frigidaire Stove! I have only owned it for 2 months, but it is a game changer in the kitchen! The stainless steel and black design add beauty to my kitchen. I have used the quick boil and simmer burners many times. I have used the oval middle burner to heat items in a roasting pan. I used middle burner for quick heat before placing food in crock pot to reduce time needed before heading out to Christmas Parties! I did not purchase the additional grill plate. And the oven & broiler work great! I was hesitant about needing all the “bells & whistles” with multi-purpose burners on this stove, but glad I did! I am not a heavy hitting cook, but this stove has increased my skill level and enjoyment in the kitchen!
Written by a customer while visiting frigidaire.com
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