Customer reviews from frigidaire.com
Frigidaire - 5.1 Cu. Ft. Freestanding Gas Range with Quick Boil - Black
Average customer rating
4.8
(1,599 Reviews)
Rating breakdown 1,599 reviews
5 Stars
1,341
4 Stars
213
3 Stars
30
2 Stars
7
1 Star
8
Customer Reviews for Frigidaire - 5.1 Cu. Ft. Freestanding Gas Range with Quick Boil - Black
Customer Rating
5
Frigidaire stove
on November 27, 2025
Posted by: Rdmanning
[This review was collected as part of a promotion.] We love our Frigidaire gas stove the top is so large we can cook many recipes all at once.
Written by a customer while visiting frigidaire.com
Customer Rating
3
KL Review
on November 27, 2025
Posted by: Bruinfan28
[This review was collected as part of a promotion.] We like the stove, but the reason I gave it 3 stars, is because when you first turn the oven on, you can smell gas. The smell goes away after a few minutes. I don’t think this is normal.
Response from frigidaire.comBy Maico, Online Outreach Specialist, December 1, 2025
Hi Bruinfan28! Thank you for sharing your experience with your stove. We’re glad to hear that you like the appliance overall, and we truly appreciate your honesty in giving us a 3-star rating.
We completely understand your concern regarding the smell of gas when first turning on the oven. It’s understandable to feel uneasy about this, as safety is always a top priority. In many cases, a faint odor may occur when the burners ignite for the first time due to the burning off of residual manufacturing oils, but it should dissipate quickly. That said, if the smell is strong, persistent, or causes concern, we strongly recommend having a certified technician inspect your stove to ensure everything is functioning safely and correctly.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support team by dialing 1-800-374-4432.
Special Holiday hours:
Thursday 11/27: 9:00 a.m. – 6:00 p.m. ET
Sunday 11/30: 9:00 a.m. – 6:00 p.m. ET
Monday – Friday: 8:30 a.m. – 8:00 p.m. ET
Saturday: 9:00 a.m. – 6:00 p.m. ET
Thank you again for your feedback, and we hope the rest of your day is wonderful! - Maico
We completely understand your concern regarding the smell of gas when first turning on the oven. It’s understandable to feel uneasy about this, as safety is always a top priority. In many cases, a faint odor may occur when the burners ignite for the first time due to the burning off of residual manufacturing oils, but it should dissipate quickly. That said, if the smell is strong, persistent, or causes concern, we strongly recommend having a certified technician inspect your stove to ensure everything is functioning safely and correctly.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support team by dialing 1-800-374-4432.
Special Holiday hours:
Thursday 11/27: 9:00 a.m. – 6:00 p.m. ET
Sunday 11/30: 9:00 a.m. – 6:00 p.m. ET
Monday – Friday: 8:30 a.m. – 8:00 p.m. ET
Saturday: 9:00 a.m. – 6:00 p.m. ET
Thank you again for your feedback, and we hope the rest of your day is wonderful! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Our new gas range
on November 27, 2025
Posted by: Carol Baranoski
[This review was collected as part of a promotion.] We are so happy with our new gas range. After
Almost 10 using an electric range, this is a pleasure to cook with
Almost 10 using an electric range, this is a pleasure to cook with
Response from frigidaire.comBy Reed, Online Outreach Specialist, December 1, 2025
Hi Carol Baranoski, thank you so much for sharing this with us! We’re thrilled to hear that you’re enjoying your new gas range — especially after using an electric range for so long. It’s wonderful to know the upgrade has made cooking a pleasure again.
If you ever have questions about your appliance or need assistance down the road, we’re here to help. You can reach us through Live Chat at Frigidaire.com or by calling 1-800-374-4432, Monday–Friday 8:30am–8pm ET and Saturday 9am–6pm ET. Enjoy every moment of cooking on your new range! - Reed
If you ever have questions about your appliance or need assistance down the road, we’re here to help. You can reach us through Live Chat at Frigidaire.com or by calling 1-800-374-4432, Monday–Friday 8:30am–8pm ET and Saturday 9am–6pm ET. Enjoy every moment of cooking on your new range! - Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
on November 30, 2025
Posted by: Prater Stove
[This review was collected as part of a promotion.] The stove cooks well and is easy to use.
Response from frigidaire.comBy Rox, Online Outreach Specialist, December 2, 2025
Hi, Prater! Thank you for sharing your feedback! We’re glad to hear that your Frigidaire stove cooks well and is easy to use—exactly what we love to hear. If you ever have questions or need assistance, please connect with us via live chat at www.frigidaire.com, or call our Customer Care Team at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST. We’re always happy to help.
-Rox
-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
Just what we wanted
on November 30, 2025
Posted by: Pastor Kirk
[This review was collected as part of a promotion.] The set up of our new stove/oven was simple and straightforward. The range works perfect and the oven bakes nice & even - perfect!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great gas range!
on November 30, 2025
Posted by: Hitechman67
This customer did not provide a text review.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Gas stove
on November 30, 2025
Posted by: New gas oven
[This review was collected as part of a promotion.] Purchased due to the esthetics. Looks very high end. Easy to install. First gas oven in 26 years. I was very 3xcited to be cooking on natural gas again. The only thing, that startles me about it, is the "poof" sound when the oven kicks on. It hisses when first turned on for a few seconds, then it finally kicks on. I don't remember my previous gas stove doing that.
I do love the ability to control the temperature better.
I do love the ability to control the temperature better.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, December 3, 2025
Hi there. Thank you for sharing your experience with your new gas oven! We’re glad to hear that you love the high-end look, easy installation, and precise temperature control—especially after returning to natural gas cooking.
The initial “poof” and hissing sound you mentioned is normal for gas ovens as the igniter lights and the burners establish a flame. We understand it can be surprising if you’re not used to it, but it’s a standard part of safe gas operation.
We appreciate your feedback and are thrilled that overall you’re enjoying your new oven!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
The initial “poof” and hissing sound you mentioned is normal for gas ovens as the igniter lights and the burners establish a flame. We understand it can be surprising if you’re not used to it, but it’s a standard part of safe gas operation.
We appreciate your feedback and are thrilled that overall you’re enjoying your new oven!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Attractive range
on December 1, 2025
Posted by: Vix1
[This review was collected as part of a promotion.] I am finding the range to perform as I expected. Everything works as it should and I like the simplicity of the control panel, it just cooks and bakes like a range should.
Response from frigidaire.comBy Rox, Online Outreach Specialist, December 3, 2025
Hi, Vix1! Thank you for sharing your feedback! We’re thrilled to hear that your Frigidaire range is performing as expected and that you appreciate the simplicity and reliability of the controls. If you ever have questions or need assistance, please connect with us via live chat at www.frigidaire.com, or call our Customer Care Team at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST. We’re always happy to help.
-Rox
-Rox
Written by a customer while visiting frigidaire.com