Customer reviews from frigidaire.com
Frigidaire - Gallery 5.1 Cu. Ft. Freestanding Gas Total Convection Range with Self Cleaning - Stainless Steel
Average customer rating
4.8
(1,051 Reviews)
Rating breakdown 1,051 reviews
5 Stars
874
4 Stars
150
3 Stars
13
2 Stars
6
1 Star
8
Customer Reviews for Frigidaire - Gallery 5.1 Cu. Ft. Freestanding Gas Total Convection Range with Self Cleaning - Stainless Steel
Customer Rating
5
Love it
on February 4, 2025
Posted by: Buckst
[This review was collected as part of a promotion.] I've baked for over 50 years and this is the best oven I've ever had. I love it. I did try the steam bake and i might have done something wrong because it did not turn out like I hope, I'll try again. I love the rest of the stove and oven. The griddle is great. Wish it came with a grate. But with 4 other burners, you really don't need it. This will be the last oven I ever own. I love it
Written by a customer while visiting frigidaire.com
Customer Rating
5
love!
on February 4, 2025
Posted by: kennamaec
[This review was collected as part of a promotion.] beautiful gas range. so many features, easy to use, cooks amazingly and thoroughly. really happy with this appliance!
Written by a customer while visiting frigidaire.com
Customer Rating
4
on February 5, 2025
Posted by: k6w6
[This review was collected as part of a promotion.] Great cooktop burner performance. Good temperature control in the oven, but the continuous oven or 'convection' fan is an annoying and louder than expected noise.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Oven
on February 7, 2025
Posted by: Chief 9
[This review was collected as part of a promotion.] Very easy to use
Response from frigidaire.comBy Jaycee, Online Outreach Specialist, February 7, 2025
Thank you for your 5-star rating! We’re so happy to hear that you find your appliance easy to use. We truly appreciate your feedback!
If you ever need any assistance or have specific questions, please don’t hesitate to reach out to us via Live Chat or by calling 1-800-374-4432, Monday-Friday, 8:30 a.m.–8:00 p.m. EST. We’re here to help!
Thanks again for choosing Frigidaire!
Best regards,
Juan
If you ever need any assistance or have specific questions, please don’t hesitate to reach out to us via Live Chat or by calling 1-800-374-4432, Monday-Friday, 8:30 a.m.–8:00 p.m. EST. We’re here to help!
Thanks again for choosing Frigidaire!
Best regards,
Juan
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great oven
on February 8, 2025
Posted by: MOtten
[This review was collected as part of a promotion.] We’ve enjoyed our oven for the first month. Love the various settings, and the stove works well. Wish we had the setup for an induction or electric, but since we don’t this was the best choice.
Written by a customer while visiting frigidaire.com
Customer Rating
4
So far so good
on February 9, 2025
Posted by: G139
[This review was collected as part of a promotion.] Everything works as expected and cooking is easy. The audio warning (from the time or when the oven reached temperature) is kind on annoying.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Terry@845!
on February 12, 2025
Posted by: Terry Cog
[This review was collected as part of a promotion.] My stove and oven work well but was disappointed to find that the broiler is electric!!! When using it takes much longer to broil things!! I purchased this model because it was what we had prior! But not happy that my gas stove/oven has an electric broiler!
Response from frigidaire.comBy Jessica, Online Outreach Specialist, February 14, 2025
Hi valued customer,
Thank you for taking time to send us a review in regards with the unit. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. In regards with the interior design, we're saddened to hear that this might not fit what you like, please know our design and engineer teams are constantly monitoring our brand pages for feedback and experiences, such as yours, and your feedback does not go unnoticed.
If you will need assistance in the future, feel free to contact us at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, we'll be happy to assist.
Thank you for taking time to send us a review in regards with the unit. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. In regards with the interior design, we're saddened to hear that this might not fit what you like, please know our design and engineer teams are constantly monitoring our brand pages for feedback and experiences, such as yours, and your feedback does not go unnoticed.
If you will need assistance in the future, feel free to contact us at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, we'll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Never worked
on February 12, 2025
Posted by: Anonymous
I bought this stove and it never worked. It has been 2 weeks and the tech that came out swapped a part, it didn't fix it so he left. Worst company ever to deal with. I will NEVER BUY A FRIGIDAIRE PRODUCT AGAIN. I can't even get help on a BRAND NEW APPLIANCE.
Response from frigidaire.comBy Jaycee, Online Outreach Specialist, February 13, 2025
Thank you for sharing your feedback, and I’m truly sorry to hear about the trouble you’ve had with your new stove. I can completely understand your frustration, especially when dealing with a brand-new appliance that isn’t working as it should. This is not the experience we want for our consumers, and I apologize for the inconvenience.
We’d love the chance to help you get this resolved. Please connect with us via Live Chat or give us a call at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST, and we’ll do everything we can to assist you and make this right.
Best regards,
Juan
We’d love the chance to help you get this resolved. Please connect with us via Live Chat or give us a call at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST, and we’ll do everything we can to assist you and make this right.
Best regards,
Juan
Written by a customer while visiting frigidaire.com