Customer reviews from frigidaire.com
Frigidaire - Gallery 30 in. Wide 5 burners 5.1 Cu. Ft. Freestanding Gas Total Convection Range with Self Cleaning - Stainless Steel
Average customer rating
4.8
(1,183 Reviews)
Rating breakdown 1,183 reviews
5 Stars
982
4 Stars
171
3 Stars
14
2 Stars
7
1 Star
9
Customer Reviews for Frigidaire - Gallery 30 in. Wide 5 burners 5.1 Cu. Ft. Freestanding Gas Total Convection Range with Self Cleaning - Stainless Steel
Customer Rating
1
Never worked
on February 12, 2025
Posted by: Anonymous
I bought this stove and it never worked. It has been 2 weeks and the tech that came out swapped a part, it didn't fix it so he left. Worst company ever to deal with. I will NEVER BUY A FRIGIDAIRE PRODUCT AGAIN. I can't even get help on a BRAND NEW APPLIANCE.
Response from frigidaire.comBy Jaycee, Online Outreach Specialist, February 13, 2025
Thank you for sharing your feedback, and I’m truly sorry to hear about the trouble you’ve had with your new stove. I can completely understand your frustration, especially when dealing with a brand-new appliance that isn’t working as it should. This is not the experience we want for our consumers, and I apologize for the inconvenience.
We’d love the chance to help you get this resolved. Please connect with us via Live Chat or give us a call at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST, and we’ll do everything we can to assist you and make this right.
Best regards,
Juan
We’d love the chance to help you get this resolved. Please connect with us via Live Chat or give us a call at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST, and we’ll do everything we can to assist you and make this right.
Best regards,
Juan
Written by a customer while visiting frigidaire.com
Customer Rating
3
Terry@845!
on February 12, 2025
Posted by: Terry Cog
[This review was collected as part of a promotion.] My stove and oven work well but was disappointed to find that the broiler is electric!!! When using it takes much longer to broil things!! I purchased this model because it was what we had prior! But not happy that my gas stove/oven has an electric broiler!
Response from frigidaire.comBy Jessica, Online Outreach Specialist, February 14, 2025
Hi valued customer,
Thank you for taking time to send us a review in regards with the unit. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. In regards with the interior design, we're saddened to hear that this might not fit what you like, please know our design and engineer teams are constantly monitoring our brand pages for feedback and experiences, such as yours, and your feedback does not go unnoticed.
If you will need assistance in the future, feel free to contact us at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, we'll be happy to assist.
Thank you for taking time to send us a review in regards with the unit. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. In regards with the interior design, we're saddened to hear that this might not fit what you like, please know our design and engineer teams are constantly monitoring our brand pages for feedback and experiences, such as yours, and your feedback does not go unnoticed.
If you will need assistance in the future, feel free to contact us at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, we'll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
It's a really nice gas range / oven
on February 11, 2025
Posted by: richpit
[This review was collected as part of a promotion.] We haven't used it too many times yet, but so far, it's been really nice. Much better than our previous gas range. The stovetop heats up fast and the oven bakes evenly.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on February 10, 2025
Posted by: bhamar
[This review was collected as part of a promotion.] I just love this stove! Especially the grill, my granddaughter loves cooking mini pancakes and eggs on it!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire Refrigerator
on February 10, 2025
Posted by: Patti46
[This review was collected as part of a promotion.] Been very satisfied so far. A lot of room and adds a lot to the kitchen.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on February 9, 2025
Posted by: linthead
[This review was collected as part of a promotion.] So far so good. All the controls are working
Written by a customer while visiting frigidaire.com
Customer Rating
4
So far so good
on February 9, 2025
Posted by: G139
[This review was collected as part of a promotion.] Everything works as expected and cooking is easy. The audio warning (from the time or when the oven reached temperature) is kind on annoying.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great oven
on February 8, 2025
Posted by: MOtten
[This review was collected as part of a promotion.] We’ve enjoyed our oven for the first month. Love the various settings, and the stove works well. Wish we had the setup for an induction or electric, but since we don’t this was the best choice.
Written by a customer while visiting frigidaire.com