Customer Reviews for Frigidaire - Gallery 30 in. Wide 5 burners 5.1 Cu. Ft. Freestanding Gas Total Convection Range with Self Cleaning - Stainless Steel
Customer Rating
5
Frigidaire Stove
on February 13, 2025
Posted by: Crazybob
[This review was collected as part of a promotion.] We purchased a new Frigidaire stove and are so pleased with it. We had another brand and when we saw and checked the Frigidaire it was much nicer and had more then are old stove. Would definitely recommend Frigidaire.
Response from frigidaire.comBy Reed, Online Outreach Specialist, September 23, 2025
Thank you for sharing your feedback! We’re delighted to hear that you’re pleased with your new Frigidaire stove and that it exceeded your expectations compared to your previous brand. We appreciate your recommendation! If you need any assistance or have questions, you can reach us via live chat at Frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST. - Reed
I bought this stove and it never worked. It has been 2 weeks and the tech that came out swapped a part, it didn't fix it so he left. Worst company ever to deal with. I will NEVER BUY A FRIGIDAIRE PRODUCT AGAIN. I can't even get help on a BRAND NEW APPLIANCE.
Response from frigidaire.comBy Jaycee, Online Outreach Specialist, February 13, 2025
Thank you for sharing your feedback, and I’m truly sorry to hear about the trouble you’ve had with your new stove. I can completely understand your frustration, especially when dealing with a brand-new appliance that isn’t working as it should. This is not the experience we want for our consumers, and I apologize for the inconvenience.
We’d love the chance to help you get this resolved. Please connect with us via Live Chat or give us a call at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST, and we’ll do everything we can to assist you and make this right.
[This review was collected as part of a promotion.] My stove and oven work well but was disappointed to find that the broiler is electric!!! When using it takes much longer to broil things!! I purchased this model because it was what we had prior! But not happy that my gas stove/oven has an electric broiler!
Response from frigidaire.comBy Jessica, Online Outreach Specialist, February 14, 2025
Hi valued customer,
Thank you for taking time to send us a review in regards with the unit. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. In regards with the interior design, we're saddened to hear that this might not fit what you like, please know our design and engineer teams are constantly monitoring our brand pages for feedback and experiences, such as yours, and your feedback does not go unnoticed.
If you will need assistance in the future, feel free to contact us at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, we'll be happy to assist.
[This review was collected as part of a promotion.] We haven't used it too many times yet, but so far, it's been really nice. Much better than our previous gas range. The stovetop heats up fast and the oven bakes evenly.
[This review was collected as part of a promotion.] I just love this stove! Especially the grill, my granddaughter loves cooking mini pancakes and eggs on it!
[This review was collected as part of a promotion.] Everything works as expected and cooking is easy. The audio warning (from the time or when the oven reached temperature) is kind on annoying.