Customer reviews from frigidaire.com
Frigidaire - Gallery 30 in. Wide 5 burners 5.1 Cu. Ft. Freestanding Gas Total Convection Range with Self Cleaning - Stainless Steel
Average customer rating
4.8
(1,144 Reviews)
Rating breakdown 1,144 reviews
5 Stars
947
4 Stars
167
3 Stars
14
2 Stars
7
1 Star
9
Customer Reviews for Frigidaire - Gallery 30 in. Wide 5 burners 5.1 Cu. Ft. Freestanding Gas Total Convection Range with Self Cleaning - Stainless Steel
Customer Rating
5
on April 2, 2025
Posted by: Craig and Judie
[This review was collected as part of a promotion.] Overall we are satisfied with the stove. We do not like the griddle being part of the grid system. Because we had made our purchase based on an older model display, we were able to swap out the grids for the older system which we wanted and based our purchase on.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, April 2, 2025
We thank you for your willingness to share your opinions and for your personal contribution to helping us better understand and meet our customers needs going forward. One of our main goals is customer satisfaction, and we will be happy to use your feedback. Please know that your feedback will not go unnoticed, as our design and engineering teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Highly recommend👍
on April 1, 2025
Posted by: csully7
[This review was collected as part of a promotion.] I would highly recommend this model! It works great!!
Response from frigidaire.comBy Patrick, Online Outreach Specialist, April 2, 2025
Thank you so much for your wonderful review, csully7! We’re so glad to hear that your range is working great and that you’d recommend it. We truly appreciate your feedback and are thrilled to know it's meeting your expectations. If you need anything else, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
SO NICE
on March 31, 2025
Posted by: dickrich
[This review was collected as part of a promotion.] It is so nice to have a stove that actually works
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 30, 2025
Posted by: Mike245
[This review was collected as part of a promotion.] I really like the buttons and also the grates on top of the stove top
Response from frigidaire.comBy Patrick, Online Outreach Specialist, March 31, 2025
Thank you for your feedback, Mike245! We’re glad to hear you’re enjoying the buttons and grates on your stovetop. We appreciate your support and hope you continue to love your appliance! If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
love our new stove!
on March 29, 2025
Posted by: CaptKodak
[This review was collected as part of a promotion.] This stove is pretty incredible! It has so many ways to cook it has inspired us to try new foods and techniques
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 29, 2025
Posted by: Cdr Doug
Great so far :)
Written by a customer while visiting frigidaire.com
Customer Rating
3
Good oven but meat probe doesn’t work
on March 28, 2025
Posted by: Neuch
[This review was collected as part of a promotion.] Good oven, it heats up quickly, broiler is a resistance though, for the price a gas broiler would have been better.
The meat probe is not recognized when I try to use it, I’ll use my warranty.
The meat probe is not recognized when I try to use it, I’ll use my warranty.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, March 31, 2025
Hello there. Thank you for your feedback on your oven. We’re glad to hear that it heats up quickly and meets your expectations in many ways. We also appreciate your thoughts on the broiler and will pass your suggestion along to our product team.
Regarding the meat probe issue, we’re sorry for the inconvenience. If the oven is not recognizing the probe, it may be a connection issue or a defect. Since you’re planning to use your warranty, our support team would be happy to assist you with the process to ensure a smooth resolution. Please feel free to contact us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Regarding the meat probe issue, we’re sorry for the inconvenience. If the oven is not recognizing the probe, it may be a connection issue or a defect. Since you’re planning to use your warranty, our support team would be happy to assist you with the process to ensure a smooth resolution. Please feel free to contact us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love the cook top
on March 28, 2025
Posted by: Karen5649
[This review was collected as part of a promotion.] Love the grate and griddle. These burners are much quieter on startup than an older model I had before my new home ourchase.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, March 28, 2025
Thank you for your feedback, Karen5649! We're glad you're enjoying the grate, griddle, and quieter burners. We hope your new appliance continues to serve you well! If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com