Customer Reviews for Frigidaire - Gallery 30 in. Wide 5 burners 5.1 Cu. Ft. Freestanding Gas Total Convection Range with Self Cleaning - Stainless Steel
Customer Rating
5
Great Stove
on October 23, 2025
Posted by: andcasey
[This review was collected as part of a promotion.] Great Stove functions as described and fits perfect.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, October 27, 2025
Hi, Casey! Thank you for sharing your feedback! We’re glad to hear that your Frigidaire stove is functioning as expected and fits perfectly in your kitchen. Your satisfaction means a lot to us!
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
[This review was collected as part of a promotion.] The stovetop is powerful, and relatively easy to clean. Though the cast-iron grates are not smooth, and so cleaning those tends to rip up the rag or paper towel I use. Curious if anyone has methods to avoid that. The oven is good too, though the air-fry option is not amazing. Still playing with it to figure out the ideal way to use it to get good results. I turned the sound off because the beeps were SO loud... but now the timer doesn't even make noise when it goes off? That seems like a silly oversight. At least make it so that the timer still goes off, but also having a volume option would be really helpful.
Response from frigidaire.comBy Maico, Online Outreach Specialist, October 27, 2025
Hi there, WokUser! Thank you for sharing your detailed feedback on your Frigidaire stove. We’re glad to hear that you’re enjoying the power of the stovetop and the performance of the oven. We understand your concerns regarding cleaning the cast-iron grates and the air-fry function, as well as the timer sound. Your suggestions regarding a volume option for the timer are valuable, and we’ll be sure to share your feedback with our product team.
If you’d like tips on cleaning cast-iron grates or using the air-fry feature for the best results, our Customer Support team is happy to assist. You can reach us via Live Chat on our website or by dialing 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for your feedback, and we hope you continue enjoying your stove! – Maico
[This review was collected as part of a promotion.] Still trying to get used to my new stove. The large burners flame is so big, you have to turn it way down to keep flames from coming around the sides of your pans. Never had a convection oven before and it seems you have to learn to bake all over again. I do love that the oven light comes on when you open the door. You also are able to purchase a grate for the top middle burner in place of the griddle. I love the look of it. Very modern an up to date looking.
[This review was collected as part of a promotion.] We love our new range and all the great features. I love to cook.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, October 22, 2025
Hi there! We’re so happy to hear you’re loving your new range and all its great features — it’s wonderful that it’s helping make cooking even more enjoyable! Thank you for choosing Frigidaire. For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. ET.
[This review was collected as part of a promotion.] This range has a lot more than I envisioned, with both convection and air frying features! I can’t wait to use them!!
[This review was collected as part of a promotion.] Very pleased with our new Frigidaire gas stove. Used the griddle and the oven cooks evenly!
Response from frigidaire.comBy Rox, Online Outreach Specialist, October 21, 2025
Hello, BetteA! We’re delighted to hear you’re enjoying your new Frigidaire gas stove! It’s great to know the griddle is working well and that your oven is cooking evenly. If you ever have any questions or need support, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST—we’re always happy to help!
Overall very pleased with two exceptions. First, the clock is not accurate. It looses approximately a minute and a half per day. Second is the oven fan. That low hum is very annoying and it stays on well after the oven is turned off. We end up running the exhaust fan on the microwave to drown out the noise.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, October 21, 2025
Hi there. We're happy to hear you're overall pleased with your range, but we’re sorry to learn about the issues with the clock accuracy and fan noise. That’s not the experience we want for our customers. We’d love the opportunity to help troubleshoot and get this resolved. Please contact our Customer Care Team at 1-800-374-4432 (Mon–Fri, 8:30 a.m.–8 p.m. EST) or via live chat at Frigidaire.com. Best Regards, Ruth