Customer reviews from frigidaire.com
Frigidaire - Gallery 30 in. Wide 5 burners 5.1 Cu. Ft. Freestanding Gas Total Convection Range with Self Cleaning - Stainless Steel
Average customer rating
4.8
(1,111 Reviews)
Rating breakdown 1,111 reviews
5 Stars
920
4 Stars
162
3 Stars
13
2 Stars
7
1 Star
9
Customer Reviews for Frigidaire - Gallery 30 in. Wide 5 burners 5.1 Cu. Ft. Freestanding Gas Total Convection Range with Self Cleaning - Stainless Steel
Customer Rating
5
Gas Range
on June 13, 2026
Posted by: Pdm68
[This review was collected as part of a promotion.] We really are enjoying our new Frigidaire range! It does everything it’s supposed to do and does it perfectly.
Response from frigidaire.comBy Angel, Online Outreach Specialists, June 16, 2026
Hi, Pdm68! Thank you for sharing your feedback! We’re delighted to hear that you’re really enjoying your new Frigidaire Gas Range and that it’s performing exactly as expected. Knowing that it does everything you need and does it perfectly is wonderful to hear. We appreciate your confidence in our products and thank you for choosing Frigidaire for your home. If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday–Friday, 8:30 a.m.–8:00 p.m. EST, and our team will be happy to provide support whenever needed. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
4
Gas stove
on June 14, 2026
Posted by: Mommaof7cooks
[This review was collected as part of a promotion.] Love my new gas stove so far, it looks great, cooks well and I’m learning quick as a first timer using a gas stove.
My only concern is how easily the front knobs turn on when brushed against and due to the size and layout of my kitchen, I can’t move it.
My only concern is how easily the front knobs turn on when brushed against and due to the size and layout of my kitchen, I can’t move it.
Response from frigidaire.comBy Rox, Online Outreach Specialist, June 16, 2026
Hi, Mommaof7cooks!
Thank you for sharing your feedback on your Frigidaire gas stove. We’re glad to hear you’re enjoying how it looks and performs and that you’re getting comfortable using gas cooking for the first time—that’s great to hear.
We also appreciate you calling out the sensitivity of the front knobs. That’s important feedback, especially given your kitchen layout, and we’ll be sure to share it with our product team for review. In the meantime, if you ever need guidance on safe use or knob lock options (if available for your model), our support team can help walk you through those settings.
If you need assistance at any time, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday–Friday, 8:30 a.m. to 8:00 p.m. EST—we’re always here to help.
-Rox.
Thank you for sharing your feedback on your Frigidaire gas stove. We’re glad to hear you’re enjoying how it looks and performs and that you’re getting comfortable using gas cooking for the first time—that’s great to hear.
We also appreciate you calling out the sensitivity of the front knobs. That’s important feedback, especially given your kitchen layout, and we’ll be sure to share it with our product team for review. In the meantime, if you ever need guidance on safe use or knob lock options (if available for your model), our support team can help walk you through those settings.
If you need assistance at any time, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday–Friday, 8:30 a.m. to 8:00 p.m. EST—we’re always here to help.
-Rox.
Written by a customer while visiting frigidaire.com
Customer Rating
5
gas/convection oven
on June 16, 2026
Posted by: Davey2121
[This review was collected as part of a promotion.] Works really great so far
Response from frigidaire.comBy John, Online Outreach Specialist, June 16, 2026
Hello, Davey2121. Thank you so much for your kind words! We're delighted to hear that you liked our product. Please rest assured that we will continue to seek out opportunities to meet and exceed your needs. Should you need any assistance, don’t hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m.–8 p.m. EST. We’re always happy to help! -John
Written by a customer while visiting frigidaire.com
Customer Rating
5
GREAT SO FAR
on June 17, 2026
Posted by: good stuff
[This review was collected as part of a promotion.] we are loving our new stove so far
Response from frigidaire.comBy John, Online Outreach Specialist, June 17, 2026
Hi there, our valued customer. Thank you so much for your kind words! We're delighted to hear that you liked our product. Please rest assured that we will continue to seek out opportunities to meet and exceed your needs. Should you need any assistance, don’t hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m.–8 p.m. EST. We’re always happy to help! -John
Written by a customer while visiting frigidaire.com
Customer Rating
1
Very Dissapointed!!
on June 18, 2026
Posted by: DanHas
[This review was collected as part of a promotion.] Looks good and burners are good. Disappointment starts with the very small griddle! But the BIG one is how long it takes to air fry. We had a service call for warranty, gas leak in the oven burner. We also thought something was wrong that the air fryer burner wasn't starting up. It ends up for some DSUMB reason, when you air fry you wait for the oven to heat up to temp, and THEN you have to wait 6 minutes for the fan to start so you can air fry!!! So if you want to heat up leftovers for 5 minutes, first you wait for the pre-heat then another 6 minutes... I never would have bought this if I had known.
Response from frigidaire.comBy Maico, Online Outreach Specialist, June 19, 2026
Hello there, DanHas! Thank you for taking the time to share your experience with us. We’re sorry to hear that your range did not meet your expectations. We understand how disappointing it can be when features like the griddle size and air fry performance don’t work the way you anticipated, especially after making a purchase expecting convenience and efficiency.
We’re also sorry to hear about the warranty service visit regarding the gas leak in the oven burner. We understand your frustration with the time involved and the concerns you had with the air fry function. Your feedback regarding the operation and your overall experience is important, and we appreciate you bringing these details to our attention.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
We’re also sorry to hear about the warranty service visit regarding the gas leak in the oven burner. We understand your frustration with the time involved and the concerns you had with the air fry function. Your feedback regarding the operation and your overall experience is important, and we appreciate you bringing these details to our attention.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
4
on June 19, 2026
Posted by: Grayboy
[This review was collected as part of a promotion.] It’s a good looking stove. The grates are very heavy duty. Wish it came with a liner to keep it clean inside the oven and up top
Response from frigidaire.comBy Patrick, Online Outreach Specialist, June 22, 2026
Hi Grayboy!
Thank you for taking the time to share your feedback. We are delighted to hear that you are pleased with the appearance of your Frigidaire stove and that you find the grates to be heavy duty and well-built.
We also appreciate your suggestion regarding a liner for easier cleaning. Feedback like yours is very valuable and helps us better understand our customers’ needs and how we can continue to improve our product designs and accessories.
Thank you for choosing Frigidaire. If you ever need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your feedback. We are delighted to hear that you are pleased with the appearance of your Frigidaire stove and that you find the grates to be heavy duty and well-built.
We also appreciate your suggestion regarding a liner for easier cleaning. Feedback like yours is very valuable and helps us better understand our customers’ needs and how we can continue to improve our product designs and accessories.
Thank you for choosing Frigidaire. If you ever need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Works as needed
on June 19, 2026
Posted by: Mwbk
[This review was collected as part of a promotion.] Works well, still learning some of the new settings.
Response from frigidaire.comBy Reed, Online Outreach Specialist, June 23, 2026
Hi there, thank you for sharing your feedback, and we’re glad to hear your range is working well and that you’re getting comfortable with the new settings.
For further assistance, please connect with live chat at Frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30am–8:00pm ET.
— Reed
For further assistance, please connect with live chat at Frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30am–8:00pm ET.
— Reed
Written by a customer while visiting frigidaire.com