Customer reviews from frigidaire.com
Frigidaire - Gallery 30 in. Wide 5 burners 5.1 Cu. Ft. Freestanding Gas Total Convection Range with Self Cleaning - Stainless Steel
Average customer rating
4.8
(1,111 Reviews)
Rating breakdown 1,111 reviews
5 Stars
920
4 Stars
162
3 Stars
13
2 Stars
7
1 Star
9
Customer Reviews for Frigidaire - Gallery 30 in. Wide 5 burners 5.1 Cu. Ft. Freestanding Gas Total Convection Range with Self Cleaning - Stainless Steel
Customer Rating
5
Best Range Ever!
on November 10, 2025
Posted by: ewendt128
[This review was collected as part of a promotion.] This thing is awesome! So many features and different ways to cook with it. The built in air fryer is a must now!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, November 11, 2025
Hi there. Thank you for your enthusiastic feedback! We’re thrilled to hear you’re enjoying all the features of your new appliance, especially the built-in air fryer. It’s designed to make cooking easier, faster, and more fun, and we’re so glad it’s hitting the mark for you!
If you ever have questions about using any of the features, our Customer Care team is ready to help at 1-800-374-4432 or via live chat on our website.
Best Regards,
Ruth
If you ever have questions about using any of the features, our Customer Care team is ready to help at 1-800-374-4432 or via live chat on our website.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
3
Control panel not secured (inside!)- need a whole new panel. Otherwise seems like a good appliance.
on November 10, 2025
Posted by: PGibbs
[This review was collected as part of a promotion.] Got the stove home and in, turned it on after connecting the gas - found out about half of the push pad buttons were not responsive and ended up in a bit of an emergency as I could not shut the oven off! (Eventually found that the "cook time" could be set for one minute and when it ran down I could flip the breaker off to rest. Oh boy. Service person thought was a different issue and when came out to replace panel found that the inner control board (which weirdly is only glued into place) had come loose - and that's why the buttons were randomly working. He knew the no amount of glue would fix this permanently, (having seen this before on this model), he is ordering me a whole new top piece. The baking I have managed to jerry rig has turned out great - looking forward to the oven being safe and working well.
Response from frigidaire.comBy Maico, Online Outreach Specialist, November 12, 2025
Thank you for taking the time to share your experience with your new stove, PGibbs! We sincerely apologize for the stress and inconvenience this situation caused, especially given the safety concerns you encountered. We completely understand how alarming it must have been to have the oven become unresponsive, and we’re relieved that you were able to manage it safely in the interim.
We’re glad to hear that our service technician was able to identify the issue with the inner control board and has arranged for a replacement top piece. Your resourcefulness in getting some baking done in the meantime is impressive, and we appreciate your patience as we work to ensure your oven is fully functional and safe.
If you have any additional questions, concerns, or need further assistance while waiting for the replacement part, please don’t hesitate to reach out via Live Chat on our website or by calling our Customer Support team at 1-800-374-4432. Our hours are Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we’re here to help.
Thank you again for your understanding, and we look forward to making sure your oven works perfectly so you can continue enjoying your baking. - Maico
We’re glad to hear that our service technician was able to identify the issue with the inner control board and has arranged for a replacement top piece. Your resourcefulness in getting some baking done in the meantime is impressive, and we appreciate your patience as we work to ensure your oven is fully functional and safe.
If you have any additional questions, concerns, or need further assistance while waiting for the replacement part, please don’t hesitate to reach out via Live Chat on our website or by calling our Customer Support team at 1-800-374-4432. Our hours are Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we’re here to help.
Thank you again for your understanding, and we look forward to making sure your oven works perfectly so you can continue enjoying your baking. - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Good quality at good price
on November 11, 2025
Posted by: Jimmy7216
[This review was collected as part of a promotion.] Finally replaced my old Frigidaire range after 25 years. Decided to stay with Frigidaire brand. Never had any repair issues with old range. I like the looks of the new range and is very easy to use.
Response from frigidaire.comBy John, Online Outreach Specialist, November 11, 2025
Hi, Jimmy7216. Thank you for sharing your wonderful feedback and for being a loyal Frigidaire customer! We’re thrilled to hear that your previous range served you well for 25 years and that you chose to stay with the Frigidaire brand. It’s great to know you’re enjoying the look and ease of use of your new range.
If you ever have any questions or need assistance, please don’t hesitate to contact us via Live Chat at www.frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. It would be our pleasure to assist you.
Thank you once again for your continued trust and support.
-John
If you ever have any questions or need assistance, please don’t hesitate to contact us via Live Chat at www.frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. It would be our pleasure to assist you.
Thank you once again for your continued trust and support.
-John
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire gas stove
on November 12, 2025
Posted by: Val Wi b e
[This review was collected as part of a promotion.] Looks and functions great@
Response from frigidaire.comBy Reed, Online Outreach Specialist, November 14, 2025
Thank you for your feedback regarding your gas range. We’re glad to hear that it looks great and is functioning as expected. For any questions or additional assistance, please feel free to reach out via Live Chat at Frigidaire.com or by calling 1-800-374-4432, Monday–Friday from 8:30 AM to 8:00 PM ET and Saturday from 9:00 AM to 6:00 PM ET. - Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
on November 14, 2025
Posted by: Thebigp
[This review was collected as part of a promotion.] It’s the best
Response from frigidaire.comBy Angel, Online Outreach Specialists, November 14, 2025
Hi, Thebigp! Thank you so much for your fantastic review! We’re thrilled to hear that you love your Frigidaire gas range. Your satisfaction is our top priority, and we hope it continues to make cooking a joy in your kitchen. If anything comes up, please feel free to reach out on Live Chat at frigidaire.com or give us a call at 1-800-374-4432. – Angel
Written by a customer while visiting frigidaire.com
Customer Rating
4
Frig at S Perrine
on November 14, 2025
Posted by: Perrine
[This review was collected as part of a promotion.] Love the space this frig has !! The only complaint I have is makes snap, crackling and popping noises every evening. Is that normal ??
Response from frigidaire.comBy Sam, Online Outreach Specialist, November 14, 2025
Hello Perrine!
Thank you for sharing your feedback on your Frigidaire Gallery 30" Gas Range with No Preheat + Air Fry model GCRG3060BF! We’re glad to hear that you love the space and features of your range.
The snap, crackle, and popping noises you hear are normal and are caused by the metal expanding and contracting as the appliance heats and cools. This is common with gas ranges and does not affect performance.
We appreciate you taking the time to share your experience and hope you continue to enjoy your Frigidaire range!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Thank you for sharing your feedback on your Frigidaire Gallery 30" Gas Range with No Preheat + Air Fry model GCRG3060BF! We’re glad to hear that you love the space and features of your range.
The snap, crackle, and popping noises you hear are normal and are caused by the metal expanding and contracting as the appliance heats and cools. This is common with gas ranges and does not affect performance.
We appreciate you taking the time to share your experience and hope you continue to enjoy your Frigidaire range!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
1
Stove
on November 14, 2025
Posted by: Hancy
[This review was collected as part of a promotion.] Love it!
Response from frigidaire.comBy Chris, Online Outreach Specialist, November 17, 2025
Thank you for your feedback! We’re glad to hear that you love your appliance, and we appreciate you sharing your experience. If there are any issues affecting your satisfaction, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frididaire Oven
on November 16, 2025
Posted by: bob and sherry c
[This review was collected as part of a promotion.] Salesman highly touted this stove as a good value. So far, the stove has met our expectations-and we are satisfied with the purchase.
Written by a customer while visiting frigidaire.com